Swift
  1. Swift
  2. SWIFT-7559

PDI reports broken exterior door catch

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          948
        • Hire_or_Retail:
          Retail
        • Serial:
          17592h
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2015
        • Size:
          35x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30461
        • Times Scheduled:
          1
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          swift-7559.pdf
          251 kB
          Ellie W
        1. screenshot-1.jpg
          215 kB
        2. CCF27012015_00000.jpg
          600 kB
        3. 7.1.15.jpg
          216 kB
        4. 12.1.15.jpg
          194 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4m 5s 1 temp 07/Jan/15 2:32 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		2d 2h 16m 1 Adrienne Barwell (Inactive) 09/Jan/15 4:48 PM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		2d 18h 31m 1 Claire Folland 12/Jan/15 11:20 AM
          Submitted Submitted Acknowledged Acknowledged
          		3d 23h 43m 1 Claire Folland 16/Jan/15 11:04 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2s 1 Claire Folland 16/Jan/15 11:04 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		11d 2h 43m 1 Claire Folland 27/Jan/15 1:47 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		3s 1 Claire Folland 27/Jan/15 1:47 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		10d 1h 15m 1 Adrienne Barwell (Inactive) 06/Feb/15 3:03 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		11d 1h 24m 1 temp 17/Feb/15 4:27 PM
          Resolved Resolved Complete Complete
          		4s 1 temp 17/Feb/15 4:28 PM
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Swift invoice received
          Show
          Ellie W (Inactive) added a comment - Swift invoice received
          made changes -
          Park_Key_Account Yes
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Email
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Ellie W (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Attachment swift-7559.pdf [ 83830 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Work completed by Steve
          Show
          Ellie W (Inactive) added a comment - Work completed by Steve
          Hide
          Permalink
          Claire Folland added a comment -
          This was scheduled in for last week, waiting for worksheet to come back
          Show
          Claire Folland added a comment - This was scheduled in for last week, waiting for worksheet to come back
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 12/Feb/15
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          appointment made with the site
          Show
          Adrienne Barwell (Inactive) added a comment - appointment made with the site
          Hide
          Permalink
          Claire Folland added a comment -
          no schedule date yet
          Show
          Claire Folland added a comment - no schedule date yet
          Hide
          Permalink
          Claire Folland added a comment -
          received replacement exterior door catch, issued worksheet for us to fit
          Show
          Claire Folland added a comment - received replacement exterior door catch, issued worksheet for us to fit
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Parts in 27/Jan/15 1:47 PM
          Claire Folland made changes -
          Attachment CCF27012015_00000.jpg [ 82582 ]
          Hide
          Permalink
          Claire Folland added a comment -
          This is showing as in stock at swift, should be on next weeks delivery
          Show
          Claire Folland added a comment - This is showing as in stock at swift, should be on next weeks delivery
          Hide
          Permalink
          Claire Folland added a comment -
          Part is now on order with swift
          Show
          Claire Folland added a comment - Part is now on order with swift
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 12.1.15.jpg [ 81173 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Engineers visit confirmed for w/c 12.1.15
          Show
          Maureen Hooper (Inactive) added a comment - Engineers visit confirmed for w/c 12.1.15
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have assigned this to Claire
          Swift have put this on query, they were not sure what we meant by catch. I have responded that it is the door retainer
          Show
          Adrienne Barwell (Inactive) added a comment - I have assigned this to Claire Swift have put this on query, they were not sure what we meant by catch. I have responded that it is the door retainer
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 81171 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Ellie W (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Ellie W (Inactive) made changes -
          Park_Key_Account true
          Park_Contact Mr R House
          Park_Postcode TA8 2RB
          Park_Phone 01278 751602
          Park_Code UNIT01
          Park_Address2 Brean
          Park_City Burnham on Sea
          Park_Address Unity Farm, Coast Road
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Attachment 7.1.15.jpg [ 80971 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Submitted into Swift
          Show
          Ellie W (Inactive) added a comment - Submitted into Swift
          Ellie W (Inactive) created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: