Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Undecided
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Plot:15
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Hire_or_Retail:Hire_fleet
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Serial:11448h
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Manufacturer:Swift
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Model:Auvergne
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Year:2015
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Size:38x12
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Status Colour:
Complete
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Stock_Number:28369
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Times Scheduled:1
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Park_Company:Hengar Manor & Country Club
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Park_Postcode:PL30 3PL
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Park_Contact:Chris Watson
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Park_Phone:01208 850382
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Park_Email:Beckysidgwick@hengarmanor.co.uk
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Park_Code:HENG01
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Park_Key_Account:No
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15s | 1 | Maureen Hooper (Inactive) | 14/Jan/15 9:05 AM | |||||
|
42m 32s | 1 | Maureen Hooper (Inactive) | 14/Jan/15 9:47 AM | |||||
|
5d 6h 44m | 1 | Maureen Hooper (Inactive) | 19/Jan/15 4:32 PM | |||||
|
22d 21h 11m | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:43 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:43 PM | |||||
|
1s | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:43 PM | |||||
|
7s | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:43 PM | |||||
|
42d 23h 42m | 1 | Claire Folland | 26/Mar/15 1:25 PM | |||||
|
249d 19h 24m | 1 | Adrienne Barwell (Inactive) | 01/Dec/15 8:49 AM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Address2 |
made changes -
| Park_Key_Account | false |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
Hide
Claire Folland
added a comment -
Permalink
spoke to Sarah at Swift to see if i can have a report from Eltheringtons as they had an engineer on site last week, she will send it over to me
Show
Claire Folland
added a comment - spoke to Sarah at Swift to see if i can have a report from Eltheringtons as they had an engineer on site last week, she will send it over to me
Spoke to Sarah at Swift, she has advised they are attending this week, she thinks this may be more of an assessment as it may be an issue with the siting
Show
Claire Folland
added a comment - Spoke to Sarah at Swift, she has advised they are attending this week, she thinks this may be more of an assessment as it may be an issue with the siting
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 18/Feb/15 | |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Assignee | Maureen Hooper [ maureenh ] | Claire Folland [ claire ] |
| Attachment | 6.2.15.jpg [ 83359 ] |
Email from Swift confirming Eltheringtons will be visiting to deal with this issue, no date available
Show
Maureen Hooper (Inactive)
added a comment - Email from Swift confirming Eltheringtons will be visiting to deal with this issue, no date available
| Attachment | 5.2.15.jpg [ 83185 ] |
Email to Rea asking for an update on this issue
Show
Maureen Hooper (Inactive)
added a comment - Email to Rea asking for an update on this issue
Swift will contact the supplier and get back to us
Show
Maureen Hooper (Inactive)
added a comment - Swift will contact the supplier and get back to us
| Attachment | 21.1.15.jpg [ 82170 ] |
Email to Rea chasing for an update on this issue
Show
Maureen Hooper (Inactive)
added a comment - Email to Rea chasing for an update on this issue
| Attachment | 19.1.15.jpg [ 82019 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | 15.1.15.jpg [ 81641 ] |
Not showing on Connect yet
Show
Maureen Hooper (Inactive)
added a comment - Not showing on Connect yet
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
Email to Rea with the measurements for Eltheringtons
Show
Maureen Hooper (Inactive)
added a comment - Email to Rea with the measurements for Eltheringtons
| Attachment | 14.1.14.jpg [ 81428 ] |
| Park_Key_Account | false | |
| Park_Contact | Chris Watson | |
| Park_Postcode | PL30 3PL | |
| Park_Email | beckysidgwickholidays@hengarmanor.co.uk | |
| Park_Phone | 01208 850382 | |
| Park_Code | HENG01 | |
| Park_City | Bodmin | |
| Park_Address | St. Tudy |
| Attachment | 14.1.14.jpg [ 81422 ] |
Measurements received from Becky
Show
Maureen Hooper (Inactive)
added a comment - Measurements received from Becky
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |