Swift
  1. Swift
  2. SWIFT-7600

Bracket from the curtain pole over the tv unit has broken

        Details

        • Type: Curtains (8 Weeks) Curtains (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          234
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          17879h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2015
        • Size:
          35x12
        • ID Number:
          SBH004202
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30518
        • Times Scheduled:
          1
        • Park_Company:
           Mother Ivey's Bay Holiday Park
        • Park_Postcode:
          PL28 8SL
        • Park_Phone:
          01841 520990
        • Park_Email:
          paulw@motheriveysbay.com
        • Park_Code:
          MOTH01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 16.2.15.jpg
          149 kB
        2. 29.1.15.jpg
          336 kB
        3. 29.1.15.jpg
          238 kB
        4. 3.2.15.jpg
          187 kB
        5. 30.1.15.jpg
          126 kB
        6. 30.1.15.jpg
          103 kB
        7. 30.1.15.jpg
          129 kB
        8. 30.1.15.jpg
          106 kB
        9. 30.1.15.jpg
          195 kB
        10. 5.2.15.jpg
          198 kB
        11. screenshot-1.jpg
          202 kB

          Activity

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          Maureen Hooper (Inactive) created issue -
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          Maureen Hooper (Inactive) added a comment -
          Early Warning submitted
          Show
          Maureen Hooper (Inactive) added a comment - Early Warning submitted
          Maureen Hooper (Inactive) made changes -
          Field Original Value New Value
          Attachment 29.1.15.jpg [ 82818 ]
          Maureen Hooper (Inactive) made changes -
          Park_Key_Account true
          Park_Postcode PL28 8SL
          Park_Phone 01841 520990
          Park_Code MOTH01
          Park_Address2 Trevose Head
          Park_City Near Padstow
          Maureen Hooper (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 29.1.15.jpg [ 82819 ]
          Maureen Hooper (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
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          Maureen Hooper (Inactive) added a comment -
          Warranbty acknowledged
          Show
          Maureen Hooper (Inactive) added a comment - Warranbty acknowledged
          Maureen Hooper (Inactive) made changes -
          Attachment 30.1.15.jpg [ 82833 ]
          Maureen Hooper (Inactive) made changes -
          ID Number SBH004202
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Phoned site and left a message on the answer phone requesting a photo for this issue
          Show
          Maureen Hooper (Inactive) added a comment - Phoned site and left a message on the answer phone requesting a photo for this issue
          Maureen Hooper (Inactive) made changes -
          Attachment 30.1.15.jpg [ 82861 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 30.1.15.jpg [ 82862 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 30.1.15.jpg [ 82863 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 30.1.15.jpg [ 82864 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Provisional date for Swift engineer's visit w/c 9.2.15
          Show
          Maureen Hooper (Inactive) added a comment - Provisional date for Swift engineer's visit w/c 9.2.15
          Maureen Hooper (Inactive) made changes -
          Attachment 3.2.15.jpg [ 83063 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Email from Swift confirming an engineer will be visiting this issue w/c 9.2.15
          Show
          Maureen Hooper (Inactive) added a comment - Email from Swift confirming an engineer will be visiting this issue w/c 9.2.15
          Maureen Hooper (Inactive) made changes -
          Attachment 5.2.15.jpg [ 83308 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Maureen Hooper [ maureenh ] Claire Folland [ claire ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Parts in 10/Feb/15 1:13 PM
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 09/Feb/15
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, this is scheduled in for wc 9-2-15
          Show
          Claire Folland added a comment - checked the swift system, this is scheduled in for wc 9-2-15
          Claire Folland made changes -
          Attachment 16.2.15.jpg [ 83751 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by Swift, Andy has replaced the bracket
          Show
          Claire Folland added a comment - complete by Swift, Andy has replaced the bracket
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 83756 ]
          Adrienne Barwell (Inactive) made changes -
          Status Reopened [ 4 ] Complete [ 6 ]
          Resolution Completed [ 1 ]
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account true Yes
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account Yes
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account  yes Yes
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account  yes Yes
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		12m 55s 1 Maureen Hooper (Inactive) 29/Jan/15 3:25 PM
          Submitted Submitted Acknowledged Acknowledged
          		18h 17m 1 Maureen Hooper (Inactive) 30/Jan/15 9:42 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		11d 3h 31m 1 Claire Folland 10/Feb/15 1:13 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		5s 1 Claire Folland 10/Feb/15 1:13 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 Claire Folland 10/Feb/15 1:14 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 Claire Folland 10/Feb/15 1:14 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		6d 2h 30m 1 Claire Folland 16/Feb/15 3:44 PM
          Resolved Resolved Complete Complete
          		3s 1 Claire Folland 16/Feb/15 3:44 PM
          Complete Complete Reopened Reopened
          		36m 21s 1 Adrienne Barwell (Inactive) 16/Feb/15 4:20 PM
          Reopened Reopened Complete Complete
          		12s 1 Adrienne Barwell (Inactive) 16/Feb/15 4:21 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: