Swift
  1. Swift
  2. SWIFT-7620

Slight nick in TV unit

        Details

        • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          H3
        • Serial:
          17231h
        • Manufacturer:
          Swift
        • Model:
          Moselle
        • Year:
          2015
        • Size:
          38x12
        • ID Number:
          SBH004207
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30435
        • Times Scheduled:
          2
        • Park_Company:
           Durdle Door Caravan Park
        • Park_Postcode:
          BH20 5PU
        • Park_Contact:
          Janine Hocking
        • Park_Phone:
          01929400200
        • Park_Email:
          Janine.Hocking@lulworth.com
        • Park_Code:
          DURD01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 5.2.15.jpg
          187 kB
        2. 6.2.15.jpg
          189 kB
        3. CCF05022015_00000.jpg
          930 kB
        4. CCF05022015_00001.jpg
          868 kB
        5. CCF05022015_00002.jpg
          927 kB
        6. CCF05022015_00003.jpg
          889 kB
        7. screenshot-1.jpg
          201 kB
        8. screenshot-2.jpg
          193 kB
        9. screenshot-3.jpg
          162 kB
        10. screenshot-4.jpg
          228 kB
        11. screenshot-5.jpg
          208 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		35m 44s 1 Maureen Hooper (Inactive) 05/Feb/15 11:54 AM
          Submitted Submitted Acknowledged Acknowledged
          		21h 14m 1 Maureen Hooper (Inactive) 06/Feb/15 9:09 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		5d 7h 47m 1 Adrienne Barwell (Inactive) 11/Feb/15 4:56 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		2s 1 Adrienne Barwell (Inactive) 11/Feb/15 4:56 PM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		7d 4h 57m 1 Adrienne Barwell (Inactive) 03/Mar/15 3:33 PM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		2s 1 Adrienne Barwell (Inactive) 03/Mar/15 3:33 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 2 Adrienne Barwell (Inactive) 03/Mar/15 3:33 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		29d 13h 20m 2 Claire Folland 20/Mar/15 11:14 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		10d 2h 24m 1 Adrienne Barwell (Inactive) 30/Mar/15 2:39 PM
          Resolved Resolved Complete Complete
          		11s 1 Adrienne Barwell (Inactive) 30/Mar/15 2:39 PM
          made changes -
          Park_Contact
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account no No
          made changes -
          Park_Contact
          made changes -
          Park_Email
          made changes -
          Park_Key_Account No
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account false
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-5.jpg [ 86728 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift advise this is complete
          Show
          Adrienne Barwell (Inactive) added a comment - Swift advise this is complete
          Claire Folland made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 03/Mar/15 23/Mar/15
          Plot
          Claire Folland made changes -
          Attachment screenshot-4.jpg [ 85697 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift have sent an email advising they will be attending wc 23-3-15, will email Carol at the park
          Show
          Claire Folland added a comment - swift have sent an email advising they will be attending wc 23-3-15, will email Carol at the park
          Hide
          Permalink
          Claire Folland added a comment -
          this is provisionally booked in for wc 6-4-15
          Show
          Claire Folland added a comment - this is provisionally booked in for wc 6-4-15
          made changes -
          Park_Email
          made changes -
          Park_Contact
          Hide
          Permalink
          Claire Folland added a comment -
          swift have provisionally booked this in for wc 6.4.15
          Show
          Claire Folland added a comment - swift have provisionally booked this in for wc 6.4.15
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 84552 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Andy has phoned to say he is coming out to this unit, it is still showing as being at Winkleigh, I have informed him it at Durdle Door. I have updated the connect system and informed Rea
          Show
          Adrienne Barwell (Inactive) added a comment - Andy has phoned to say he is coming out to this unit, it is still showing as being at Winkleigh, I have informed him it at Durdle Door. I have updated the connect system and informed Rea
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 84492 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 84289 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have asked Claire to make sure Swift are aware that this unit is at Durdle Door not Surf Bay winkleigh
          Show
          Adrienne Barwell (Inactive) added a comment - I have asked Claire to make sure Swift are aware that this unit is at Durdle Door not Surf Bay winkleigh
          Hide
          Permalink
          Claire Folland added a comment -
          checked the swift system, at the moment this is scheduled in for wc 2-3-15
          Show
          Claire Folland added a comment - checked the swift system, at the moment this is scheduled in for wc 2-3-15
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 03/Mar/15
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Maureen Hooper [ maureenh ] Claire Folland [ claire ]
          Maureen Hooper (Inactive) made changes -
          ID Number SBH004207
          Maureen Hooper (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 6.2.15.jpg [ 83343 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Acknowledgement of warranty claim
          Show
          Maureen Hooper (Inactive) added a comment - Acknowledgement of warranty claim
          Maureen Hooper (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Maureen Hooper (Inactive) made changes -
          Attachment 5.2.15.jpg [ 83245 ]
          Hide
          Permalink
          Maureen Hooper (Inactive) added a comment -
          Warrantry claim submitted
          Show
          Maureen Hooper (Inactive) added a comment - Warrantry claim submitted
          Maureen Hooper (Inactive) made changes -
          Park_Key_Account false
          Park_Postcode BH20 5PU
          Park_Phone 1929400200
          Park_Code DURD01
          Park_Address2 Lulworth Cove
          Park_City Wareham
          Maureen Hooper (Inactive) made changes -
          Field Original Value New Value
          Attachment CCF05022015_00000.jpg [ 83222 ]
          Attachment CCF05022015_00001.jpg [ 83223 ]
          Attachment CCF05022015_00002.jpg [ 83224 ]
          Attachment CCF05022015_00003.jpg [ 83225 ]
          Maureen Hooper (Inactive) created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: