Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:H3
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Serial:17231h
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Manufacturer:Swift
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Model:Moselle
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Year:2015
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Size:38x12
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ID Number:SBH004207
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Status Colour:
Complete
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Stock_Number:30435
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Times Scheduled:2
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Park_Company:Durdle Door Caravan Park
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Park_Postcode:BH20 5PU
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Park_Contact:Janine Hocking
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Park_Phone:01929400200
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Park_Email:Janine.Hocking@lulworth.com
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Park_Code:DURD01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | CCF05022015_00000.jpg [ 83226 ] | |
| Attachment | CCF05022015_00001.jpg [ 83227 ] | |
| Attachment | CCF05022015_00002.jpg [ 83228 ] | |
| Attachment | CCF05022015_00003.jpg [ 83229 ] |
| Park_Key_Account | false | |
| Park_Postcode | BH20 5PU | |
| Park_Phone | 1929400200 | |
| Park_Code | DURD01 | |
| Park_Address2 | Lulworth Cove | |
| Park_City | Wareham |
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Maureen Hooper (Inactive)
added a comment -
Permalink
Warranty claim submitted
Show
Maureen Hooper (Inactive)
added a comment - Warranty claim submitted
| Attachment | 5.2.15.jpg [ 83246 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Acknowledgement of warranty claim
Show
Maureen Hooper (Inactive)
added a comment - Acknowledgement of warranty claim
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| ID Number | SBH004207 |
| Assignee | Maureen Hooper [ maureenh ] | Claire Folland [ claire ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 03/Mar/15 | |
| Plot |
| Attachment | screenshot-1.jpg [ 83622 ] |
Swift have sent a provisional date to visit this unit, however they seem to think that the unit is at Winkleigh
Show
Adrienne Barwell (Inactive)
added a comment - Swift have sent a provisional date to visit this unit, however they seem to think that the unit is at Winkleigh
| Attachment | screenshot-2.jpg [ 84287 ] |
I have asked Claire to make sure that Swift are aware that the unit is at Durdle Door and not at Surf bay
Show
Adrienne Barwell (Inactive)
added a comment - I have asked Claire to make sure that Swift are aware that the unit is at Durdle Door and not at Surf bay
Andy phoned he advised that his paperwork is showing this unit as being at Winkleigh
Show
Adrienne Barwell (Inactive)
added a comment - Andy phoned he advised that his paperwork is showing this unit as being at Winkleigh
| Attachment | screenshot-3.jpg [ 84491 ] |
I have gone onto the Swift system and updated it showing that this unit is at Durdle Door. I have also e-mailed Rea.
Show
Adrienne Barwell (Inactive)
added a comment - I have gone onto the Swift system and updated it showing that this unit is at Durdle Door. I have also e-mailed Rea.
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
swift have provisionally booked this in for wc 6.4.15
Show
Claire Folland
added a comment - swift have provisionally booked this in for wc 6.4.15
made changes -
| Park_Contact |
made changes -
| Park_Email |
this is provisionally booked in for wc 6-4-15
Show
Claire Folland
added a comment - this is provisionally booked in for wc 6-4-15
| Attachment | 20.3.15.jpg [ 85696 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 03/Mar/15 | 23/Mar/15 |
| Plot |
swift have sent an email advising they will be attending wc 23-3-15, will email Carol at the park
Show
Claire Folland
added a comment - swift have sent an email advising they will be attending wc 23-3-15, will email Carol at the park
Swift advise this is complete
Show
Adrienne Barwell (Inactive)
added a comment - Swift advise this is complete
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-4.jpg [ 86729 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Key_Account | false |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | No |
made changes -
| Park_Email |
made changes -
| Park_Contact |
made changes -
| Park_Key_Account | no | No |
made changes -
| Park_Contact |
made changes -
| Park_Contact |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
35m 38s | 1 | Maureen Hooper (Inactive) | 05/Feb/15 11:55 AM | |||||
|
21h 14m | 1 | Maureen Hooper (Inactive) | 06/Feb/15 9:09 AM | |||||
|
5d 4h 39m | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:49 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 11/Feb/15 1:49 PM | |||||
|
20d 1h 43m | 1 | Adrienne Barwell (Inactive) | 03/Mar/15 3:33 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 03/Mar/15 3:33 PM | |||||
|
2s | 2 | Adrienne Barwell (Inactive) | 03/Mar/15 3:33 PM | |||||
|
16d 19h 40m | 2 | Claire Folland | 20/Mar/15 11:13 AM | |||||
|
10d 2h 26m | 1 | Adrienne Barwell (Inactive) | 30/Mar/15 2:39 PM | |||||
|
9s | 1 | Adrienne Barwell (Inactive) | 30/Mar/15 2:39 PM |
