Swift
  1. Swift
  2. SWIFT-8475

No screw to hold glass light shade in Master bedroom

        Details

        • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Parts Only
        • Plot:
          19
        • Hire_or_Retail:
          Retail
        • Serial:
          019053h
        • Manufacturer:
          Swift
        • Model:
          Moselle EB
        • Year:
          2015
        • Size:
          38x12
        • ID Number:
          SBH004570
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31242
        • Times Scheduled:
          1
        • Park_Company:
           Beach Park Leisure
        • Park_Postcode:
          BN15 8LW
        • Park_Phone:
          01903 752701
        • Park_Email:
          moses.cooper@btinternet.com
        • Park_Code:
          COOP17
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:

          Activity

          Ascending order - Click to sort in descending order
          Karen Watson (Inactive) created issue -
          Karen Watson (Inactive) made changes -
          Field Original Value New Value
          Summary CLONE - No screw to hold glass light shade in Master bedroom No screw to hold glass light shade in Master bedroom
          Issue Type Small Fittings (8 Weeks) [ 1 ] Lampshades/lights (2 weeks) [ 9 ]
          Due Date 29/Jul/15 17/Jun/15
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Moses at park reported missing item.
          Show
          Karen Watson (Inactive) added a comment - Moses at park reported missing item.
          Karen Watson (Inactive) made changes -
          Attachment 8475 Lightshade.jpg [ 92871 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Submitted to Swift.
          Show
          Karen Watson (Inactive) added a comment - Submitted to Swift.
          Karen Watson (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH004570
          Karen Watson (Inactive) made changes -
          Assignee Karen Watson [ karenw ] Lorraine Pryor [ lorraine ]
          Karen Watson (Inactive) made changes -
          Attachment Email from park.jpg [ 92884 ]
          Lorraine Pryor (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Swift have asked if we can send an engineer to this, I have replied to say No, the site is in west Sussex and we don't cover this area, so they will need to send an engineer out
          Show
          Lorraine Pryor (Inactive) added a comment - Swift have asked if we can send an engineer to this, I have replied to say No, the site is in west Sussex and we don't cover this area, so they will need to send an engineer out
          Lorraine Pryor (Inactive) made changes -
          Responsibility Manufacturer Attending [ 10045 ] Parts Only [ 10044 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          Sarah from Swift called to say that they will send the screw to the park as they cant send an engineer out to this site for just screws.
          Sarah will arrange for parts to go to the park
          Show
          Lorraine Pryor (Inactive) added a comment - Sarah from Swift called to say that they will send the screw to the park as they cant send an engineer out to this site for just screws. Sarah will arrange for parts to go to the park
          made changes -
          Park_Contact
          made changes -
          Park_Key_Account NoYes No
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Over 8 Weeks [ 25 ] Manager escalations [ 10000 ]
          Assignee Lorraine Pryor [ lorraine ] Nikki Milling [ nikkim ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Parts have been sent to the park and arrived.
          Show
          Nikki Milling (Inactive) added a comment - Parts have been sent to the park and arrived.
          Nikki Milling (Inactive) made changes -
          Status Acknowledged [ 10005 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Nikki Milling (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Claire Folland added a comment -
          recieved replacement light, will put into stock
          Show
          Claire Folland added a comment - recieved replacement light, will put into stock
          Ellie W (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Ellie W (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Ellie W (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Ellie W (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Ellie W (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Ellie W (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Nikki Milling [ nikkim ] Ellie W [ temp ]
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 466262
          Adrienne Barwell (Inactive) made changes -
          Priority Manager escalations [ 10000 ] Low [ 22 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Waiting for a parts return for this to be credited - will add this to the list and pass to Claire
          Show
          Ellie W (Inactive) added a comment - Waiting for a parts return for this to be credited - will add this to the list and pass to Claire
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		21m 47s 1 Karen Watson (Inactive) 03/Jun/15 4:50 PM
          Acknowledged Acknowledged Resolved Resolved
          		74d 21h 51m 1 Nikki Milling (Inactive) 31/Aug/15 2:23 PM
          Complete Complete Reopened Reopened
          		259d 11m 1 temp 16/May/16 2:35 PM
          Reopened Reopened Submitted Submitted
          		11s 1 temp 16/May/16 2:35 PM
          Submitted Submitted Acknowledged Acknowledged
          		13d 23h 43m 2 temp 16/May/16 2:37 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2m 33s 1 temp 16/May/16 2:40 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		15m 16s 1 temp 16/May/16 2:55 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 temp 16/May/16 2:55 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		10s 1 temp 16/May/16 2:55 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		204d 21h 57m 1 Adrienne Barwell (Inactive) 07/Dec/16 11:52 AM
          Resolved Resolved Complete Complete
          		9m 4s 2 Adrienne Barwell (Inactive) 07/Dec/16 12:01 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: