Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Parts Only
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Plot:132
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Hire_or_Retail:Retail
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Serial:017829h
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Manufacturer:Swift
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Model:Soliel
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Year:2015
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Size:35x12
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ID Number:SBH004614/SBH005876
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Status Colour:
Complete
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Stock_Number:30307
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Times Scheduled:3
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Park_Company:Trelawne Manor Holiday Village
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Park_Postcode:PL13 2NA
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Park_Contact:Peter & Debbie Walker
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Park_Phone:01503 272213
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Park_Email:trelawne-owners@jfhols.co.uk
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Park_Code:TREL03
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Ella Simmonds (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Hole appearing in RH cushion. | Hole appearing in RH cushion. |
| Issue Type | Curtains (8 Weeks) [ 27 ] | Lounge Furniture (8 Weeks) [ 33 ] |
| Attachment | Email from park.jpg [ 95148 ] |
| Attachment | 8589 Settee cushion.jpg [ 95154 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH004614 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Email to park.jpg [ 96108 ] |
| Attachment | Planned supplier attendance.jpg [ 97833 ] |
| Attachment | Email to park.jpg [ 97834 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jul/15 | |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
made changes -
| Park_Email |
made changes -
| Park_Key_Account | NoYes | Yes |
| Assignee | Karen Watson [ karenw ] | Nikki Milling [ nikkim ] |
| Attachment | Email to Swift.jpg [ 100921 ] |
| Attachment | Email from Swift.jpg [ 101003 ] |
| Assignee | Nikki Milling [ nikkim ] | Karen Watson [ karenw ] |
| Attachment | Email from park.jpg [ 101015 ] |
| Attachment | Update sent to park.jpg [ 101016 ] |
| Attachment | Email from & reply to Swift.jpg [ 101017 ] |
| Attachment | screenshot-1.jpg [ 101076 ] |
| Assignee | Karen Watson [ karenw ] | Ella Simmonds [ ellas ] |
| Attachment | email to reece.png [ 107609 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Ella Simmonds [ ellas ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Ella Simmonds [ ellas ] |
| Resolution | Completed [ 1 ] |
| Attachment | confirmation from swift that job is complete.png [ 107719 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| ID Number | SBH004614 | SBH004614/SBH005876 |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Assignee | Ella Simmonds [ ellas ] | Debbie Bartlett [ debbieb ] |
| Priority | Agreed Date [ 26 ] | Manager escalations [ 10000 ] |
| Summary | Hole appearing in RH cushion. | Hole appearing in RH cushion and plastic strip poking upwards |
| Attachment | screenshot-2.png [ 126421 ] |
| Attachment | screenshot-3.png [ 126424 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Karen Watson [ karenw ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jul/15 | 05/Sep/16 |
| Plot |
| Assignee | Karen Watson [ karenw ] | Debbie Bartlett [ debbieb ] |
| Priority | Manager escalations [ 10000 ] | Agreed Date [ 26 ] |
| Attachment | screenshot-4.png [ 128621 ] |
| Times Scheduled | 2 | 3 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 05/Sep/16 | 28/Sep/16 |
| Plot |
| Reporter | Karen Watson [ karenw ] | Debbie Bartlett [ debbieb ] |
| Attachment | screenshot-5.png [ 129763 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | . |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |