Details
-
Type:
Wallboards/Ceiling Boards (8 Weeks)
-
Status: Complete
-
Priority:
Agreed Date
-
Resolution: Completed
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:summer breeze 305 (Mr and Mrs Kelly)
-
Hire_or_Retail:Retail
-
Serial:019072h
-
Manufacturer:Swift
-
Model:Burgundy
-
Year:2015
-
Size:35x12
-
ID Number:SBH004628
-
Status Colour:
Complete
-
Stock_Number:31322
-
Times Scheduled:4
-
Park_Company:Shorefield Holiday Village
-
Park_Postcode:SO41 0LH
-
Park_Contact:Katrina Philp
-
Park_Phone:01590 648 307
-
Park_Email:Katrina.Philp@shorefield.co.uk
-
Park_Code:SHOR01
-
Park_Key_Account:Yes
-
SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Karen Watson (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | SO41 0LH | |
| Park_Email | sandra.goodley@shorefield.co.uk | |
| Park_Phone | 01590 648425 | |
| Park_Code | SHOR01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Shorefield Road | |
| Park_City | Downton, Nr. Lymington | |
| Park_Address | Shorefield Holiday Village |
| Attachment | Preston 30.6.15 009.JPG [ 95621 ] | |
| Attachment | Preston 30.6.15 010.JPG [ 95622 ] |
| Attachment | 30.6.15.jpg [ 95637 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH004628 |
| Attachment | 8.7.15.jpg [ 96483 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | 13.7.15.jpg [ 96961 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jul/15 | |
| Plot |
| Attachment | Swift worksheet.jpg [ 98490 ] |
| Attachment | Email from & reply to park.jpg [ 99107 ] |
| Attachment | Email from park.jpg [ 99339 ] |
| Attachment | Cancelled eng. visit.jpg [ 99517 ] |
| Attachment | screenshot-1.jpg [ 99617 ] |
| Priority | Normal [ 21 ] | Manager escalations [ 10000 ] |
| Assignee | Ellie W [ temp ] | Karen Watson [ karenw ] |
| Attachment | screenshot-2.jpg [ 99939 ] |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Attachment | Email to Swift.jpg [ 99981 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jul/15 | 17/Aug/15 |
| Plot |
| Attachment | Email to park.jpg [ 99982 ] |
| Work Scheduled | 17/Aug/15 | 07/Sep/15 |
| Attachment | Email to park.jpg [ 100140 ] |
| Attachment | Email from park.jpg [ 100171 ] |
| Attachment | Email from park.jpg [ 101268 ] |
| Attachment | Email to park.jpg [ 101269 ] |
| Attachment | Swift completion.jpg [ 101270 ] |
| Attachment | Email from Swift.jpg [ 102132 ] |
| Attachment | Email from swift.jpg [ 102133 ] |
| Attachment | Swift eng. scheduled.jpg [ 102732 ] |
| Attachment | Email to park.jpg [ 102733 ] |
| Attachment | Email from park.jpg [ 103036 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Karen Watson [ karenw ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | Swift attended |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Karen Watson [ karenw ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | Email from Swift.jpg [ 104857 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Karen Watson [ karenw ] | Adrienne Barwell [ adrienne ] |
| Attachment | Email from & reply to park.jpg [ 104858 ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 07/Sep/15 | 23/Nov/15 |
| Plot |
| Attachment | screenshot-3.png [ 106666 ] |
| Priority | Manager escalations [ 10000 ] | Agreed Date [ 26 ] |
| Attachment | screenshot-4.png [ 106884 ] |
| Attachment | Update from Swift.png [ 107097 ] |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Priority | Agreed Date [ 26 ] | Manager escalations [ 10000 ] |
| Attachment | new appointment date.png [ 107100 ] |
| Times Scheduled | 3 | 4 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 23/Nov/15 | 07/Dec/15 |
| Plot |
| Plot | .. | summer breeze 305 (Mr and Mrs Kelly) |
| Attachment | new appointment date.png [ 107101 ] |
| Attachment | query from site.png [ 107103 ] |
| Attachment | query with Swift.png [ 107104 ] |
| Attachment | updated the site.png [ 107279 ] |
| Attachment | Update from Swift.png [ 107280 ] |
| Priority | Manager escalations [ 10000 ] | Agreed Date [ 26 ] |
| Attachment | Completion by Swift.png [ 108211 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |