Details
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Type:
Floor (8 Weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:..
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Hire_or_Retail:Hire_fleet
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Serial:018487h
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Manufacturer:Swift
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Model:Burgundy
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Year:2015
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Size:35x12
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ID Number:SBH004662 / SBH004675 / SBH005077
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Status Colour:
Complete
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Stock_Number:31078
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Times Scheduled:4
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Park_Company:St Maybn Holiday Park
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Park_Postcode:PL30 3BY
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Park_Contact:Mr & Mrs Lloyd
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Park_Phone:01208841677
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Park_Code:GLEN04
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Additional Contact Details:Mrs Penny Lloyd 07889143838
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Park_Key_Account:No
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Description
Reported by telephone by St Maybn
There are dents in the flooring where the furniture is
There are dents in the flooring where the furniture is
1. |
Update Customer |  |
Complete | Adrienne Barwell (Inactive) | |
2. |
Update Customer | |
Complete | Nikki Curtis (Inactive) | |
3. |
Update Customer | |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Mr & Mrs Hayman | |
| Park_Postcode | PL30 3BY | |
| Park_Phone | 1208841677 | |
| Park_Code | GLEN04 | |
| Park_Key_Account | No | |
| Park_Address2 | St Mabyn | |
| Park_City | Nr Bodmin | |
| Park_Address | Longstone Road |
| ID Number | SBH004662 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | 14.7.15.jpg [ 97060 ] |
| Attachment | 14.7.15.jpg [ 97090 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Attachment | 14.7.15.jpg [ 97091 ] |
| Attachment | 15.7.15.jpg [ 97270 ] |
| Hire_or_Retail | Retail [ 10251 ] | Hire_fleet [ 10250 ] |
| Attachment | 15.7.15.jpg [ 97275 ] |
| Attachment | 15.7.15.jpg [ 97277 ] |
| Attachment | 20.7.15.jpg [ 97633 ] |
| Attachment | 20.7.15.jpg [ 97635 ] |
| ID Number | SBH004662 | SBH004662 / SBH004675 |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | 20.7.15.jpg [ 97636 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | 23.7.15.jpg [ 98004 ] |
| Attachment | 30.7.15.jpg [ 98634 ] |
| Attachment | Engineer visit scheduled.jpg [ 99499 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 17/Aug/15 |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Attachment | 25.8.15.jpg [ 99896 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Priority | Agreed Date [ 26 ] | Manager escalations [ 10000 ] |
| Attachment | screenshot-1.jpg [ 100851 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Additional Contact Details | Mrs Penny Lloyd |
| Additional Contact Details | Mrs Penny Lloyd | Mrs Penny Lloyd 07889143838 |
| Attachment | screenshot-2.jpg [ 101329 ] |
| Attachment | screenshot-3.jpg [ 101331 ] |
| Attachment | screenshot-4.png [ 106189 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Karen Watson [ karenw ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 17/Aug/15 | 17/Nov/15 |
| Plot |
| Attachment | CCF20112015_00004.jpg [ 106623 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Karen Watson [ karenw ] | Ellie W [ temp ] |
| ID Number | SBH004662 / SBH004675 | SBH004662 / SBH004675 / SBH005077 |
| Attachment | 26.11.15.png [ 107038 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Nikki Curtis [ nikkic ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Nikki Curtis [ nikkic ] | Karen Watson [ karenw ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Karen Watson [ karenw ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 465070 |
| Attachment | 10.2.16.png [ 110957 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-5.png [ 117843 ] |
| Attachment | screenshot-6.png [ 119030 ] |
| Attachment | screenshot-7.png [ 119785 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Charleen Sibley [ charleen sibley ] |
| Times Scheduled | 3 | 4 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Attachment | email to Craig at Swift.png [ 122130 ] |
| Attachment | screenshot-8.png [ 123938 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |