Swift
  1. Swift
  2. SWIFT-8649

Park are not satisfied with the quality of their vinyl flooring

    Details

    • Type: Floor (8 Weeks) Floor (8 Weeks)
    • Status: Complete
    • Priority: Manager escalations Manager escalations
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      ..
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      018487h
    • Manufacturer:
      Swift
    • Model:
      Burgundy
    • Year:
      2015
    • Size:
      35x12
    • ID Number:
      SBH004662 / SBH004675 / SBH005077
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31078
    • Times Scheduled:
      4
    • Park_Company:
       St Maybn Holiday Park
    • Park_Postcode:
      PL30 3BY
    • Park_Contact:
      Mr & Mrs Lloyd
    • Park_Phone:
      01208841677
    • Park_Code:
      GLEN04
    • Additional Contact Details:
      Mrs Penny Lloyd 07889143838
    • Park_Key_Account:
      No
    • SLA Status:
    • SLA: Open Jobs Overdue Status:

      Description

      Reported by telephone by St Maybn
      There are dents in the flooring where the furniture is
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        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        14/Jul/15 9:37 AM
        Open
        Status Change
        Submitted
        1 day and 10 minutes and 16 seconds
        14/Jul/15 11:44 AM
        Submitted
        Status Change
        Acknowledged
        2 hours and 7 minutes and 7 seconds
        14/Jul/15 11:44 AM
        Acknowledged
        Status Change
        Rejected
        3 seconds
        20/Jul/15 10:33 AM
        Rejected
        Status Change
        Resolved
        5 days and 22 hours and 48 minutes and 33 seconds
        20/Jul/15 10:33 AM
        Resolved
        Status Change
        Reopened
        3 seconds
        20/Jul/15 10:33 AM
        Reopened
        Status Change
        Submitted
        5 seconds
        22/Jul/15 2:50 PM
        Submitted
        Status Change
        Acknowledged
        2 days and 4 hours and 17 minutes and 29 seconds
        15/Aug/15 10:58 AM
        Acknowledged
        Status Change
        Parts ordered
        3 weeks and 2 days and 20 hours and 7 minutes and 56 seconds
        15/Aug/15 10:58 AM
        Parts ordered
        Status Change
        Parts Recieved
        18 seconds
        15/Aug/15 10:59 AM
        Parts Recieved
        Status Change
        Worksheet Issued
        19 seconds
        15/Aug/15 11:00 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        1 minute and 3 seconds
        25/Aug/15 9:01 AM
        Engineer Scheduled
        Status Change
        Resolved
        1 week and 2 days and 22 hours and 1 minute and 20 seconds
        25/Aug/15 9:01 AM
        Resolved
        Status Change
        Complete
        5 seconds
        10/Sep/15 9:40 AM
        Complete
        Status Change
        Reopened
        2 weeks and 2 days and 38 minutes and 59 seconds
        10/Sep/15 9:41 AM
        Assigned
        14 seconds
        10/Sep/15 9:45 AM
        Status Change
        4 minutes and 40 seconds
        10/Sep/15 9:45 AM
        Status Change
        Acknowledged
        7 seconds
        16/Nov/15 2:59 PM
        Acknowledged
        Status Change
        Worksheet Issued
        2 months and 6 days and 5 hours and 13 minutes and 18 seconds
        16/Nov/15 2:59 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        8 seconds
        20/Nov/15 11:17 AM
        Engineer Scheduled
        Status Change
        Issue Invoice
        3 days and 20 hours and 18 minutes and 16 seconds
        16/Dec/15 4:45 PM
        Issue Invoice
        Status Change
        Awaiting Payment
        3 weeks and 5 days and 5 hours and 27 minutes and 38 seconds
        16/Dec/15 4:45 PM
        Awaiting Payment
        Status Change
        Resolved
        7 seconds
        16/Dec/15 4:45 PM
        Resolved
        Status Change
        Complete
        10 seconds
        21/Jan/16 11:53 AM
        Complete
        Status Change
        Reopened
        1 month and 4 days and 19 hours and 8 minutes and 15 seconds
        21/Jan/16 11:53 AM
        Reopened
        Status Change
        Submitted
        7 seconds
        21/Jan/16 11:53 AM
        Submitted
        Status Change
        Acknowledged
        7 seconds
        21/Jan/16 11:54 AM
        Acknowledged
        Status Change
        Worksheet Issued
        23 seconds
        21/Jan/16 11:54 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        8 seconds
        21/Jan/16 11:54 AM
        Engineer Scheduled
        Status Change
        Issue Invoice
        3 seconds
        21/Jan/16 12:14 PM
        Issue Invoice
        Status Change
        Awaiting Payment
        19 minutes and 33 seconds
        10/Feb/16 3:25 PM
        Awaiting Payment
        Status Change
        2 weeks and 6 days and 3 hours and 11 minutes and 34 seconds
        10/Feb/16 3:25 PM
        Status Change
        9 seconds
        15/Apr/16 1:28 PM
        Status Change
        2 months and 4 days and 22 hours and 3 minutes and 2 seconds
        15/Apr/16 1:54 PM
        Status Change
        Submitted
        25 minutes and 8 seconds
        15/Apr/16 1:54 PM
        Submitted
        Status Change
        Acknowledged
        9 seconds
        11/May/16 1:40 PM
        Acknowledged
        Status Change
        Parts ordered
        3 weeks and 4 days and 23 hours and 46 minutes and 10 seconds
        28/Jun/16 12:01 PM
        Parts ordered
        Status Change
        Parts Recieved
        1 month and 2 weeks and 2 days and 22 hours and 20 minutes and 57 seconds
        28/Jun/16 12:01 PM
        Parts Recieved
        Status Change
        Worksheet Issued
        22 seconds
        28/Jun/16 12:01 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        12 seconds
        21/Jul/16 4:30 PM
        Engineer Scheduled
        Status Change
        Issue Invoice
        3 weeks and 2 days and 4 hours and 28 minutes and 10 seconds
        21/Jul/16 4:30 PM
        Issue Invoice
        Status Change
        Awaiting Payment
        53 seconds
        21/Jul/16 4:31 PM
        Awaiting Payment
        Status Change
        8 seconds
        21/Jul/16 4:31 PM
        Status Change
        13 seconds

          People

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: