Details
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Type:
Dining Furniture (8 Weeks)
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Part Number:1412488
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Responsibility:SurfBay Attending
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Plot:45
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Hire_or_Retail:Retail
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Serial:018516H
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Manufacturer:Swift
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Model:Moselle
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Year:2015
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Size:40 x 13
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ID Number:SBH004732
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Status Colour:
Complete
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Order No:A47592 SBH003435
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Stock_Number:30754
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Times Scheduled:3
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Park_Company:Trewince Farm Holiday Park
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Park_Postcode:PL27 7RL
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Park_Phone:01208 812830
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Park_Email:enquiries@trewincefarm-holidaypark.co.uk
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Park_Code:TREW02
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Issue Links
- Same Van
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SWIFT-10014
2nd Fire extinguisher is faulty
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- Complete
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1. |
Update Customer |  |
Complete | Claire Folland |
Activity
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Nikki Milling (Inactive)
added a comment -
Permalink
Submitted to Swift. Customer informed. Mr Hinz 07802541007 - Kaz_and_tez@hotmail.com
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Nikki Milling (Inactive)
added a comment - Submitted to Swift. Customer informed. Mr Hinz 07802541007 - Kaz_and_tez@hotmail.com
Swift have authorised engineer. Worksheet issued.
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Nikki Milling (Inactive)
added a comment - Swift have authorised engineer. Worksheet issued.
New fire extinguisher is needed. Ordered on swift.
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Nikki Milling (Inactive)
added a comment - New fire extinguisher is needed. Ordered on swift.
Fire extinguisher has not been despatched yet.
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Nikki Milling (Inactive)
added a comment - Fire extinguisher has not been despatched yet.
Swift engineer advised him will be at park in about 15 minutes - called park and advised accordingly.
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Karen Watson (Inactive)
added a comment - Swift engineer advised him will be at park in about 15 minutes - called park and advised accordingly.
I have checked the Swift system and it is showing that the fire extinguisher is still on order and due to us on our next delivery
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Adrienne Barwell (Inactive)
added a comment - I have checked the Swift system and it is showing that the fire extinguisher is still on order and due to us on our next delivery
replacement fire extinguisher in stock, issued worksheet as swift need the faulty one back
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Claire Folland
added a comment - replacement fire extinguisher in stock, issued worksheet as swift need the faulty one back
I have advised the customer that we will drop this off next time we are passing
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Adrienne Barwell (Inactive)
added a comment - I have advised the customer that we will drop this off next time we are passing
Keith scheduled for Monday 5th Oct
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Adrienne Barwell (Inactive)
added a comment - Keith scheduled for Monday 5th Oct
Keith could not find a fire extinguisher to exchange, he looked everywhere
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Adrienne Barwell (Inactive)
added a comment - Keith could not find a fire extinguisher to exchange, he looked everywhere
Karen Hinz (end user) has been in contact again and the fire extinguisher Keith left behind in it's box was also old and has now also expired so we will need to replace this again - with a new extinguisher.
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Ella Simmonds (Inactive)
added a comment - Karen Hinz (end user) has been in contact again and the fire extinguisher Keith left behind in it's box was also old and has now also expired so we will need to replace this again - with a new extinguisher.
Screen shot of email from Park confirming 2nd extinguisher has expired as above
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Ella Simmonds (Inactive)
added a comment - Screen shot of email from Park confirming 2nd extinguisher has expired as above
going to ask Claire if we have an extinguisher here at Winkleigh that we can deliver to them
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Ella Simmonds (Inactive)
added a comment - going to ask Claire if we have an extinguisher here at Winkleigh that we can deliver to them
Claire is going to order some more fire extinguishers and then we will replace
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Ella Simmonds (Inactive)
added a comment - Claire is going to order some more fire extinguishers and then we will replace
Invoiced Swift and requested payment - 464942
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Ellie W (Inactive)
added a comment - Invoiced Swift and requested payment - 464942
This is still sitting on pending approval on the Swift system
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Ellie W (Inactive)
added a comment - This is still sitting on pending approval on the Swift system
Credit received from swift
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Ellie W (Inactive)
added a comment - Credit received from swift