Details

    • Type: Gutters/Downpipes/Corner Cappings (8 Weeks) Gutters/Downpipes/Corner Cappings (8 Weeks)
    • Status: Complete
    • Priority: Agreed Date Agreed Date
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Serial:
      019236h
    • Model:
      bordeaux escape
    • Year:
      2015
    • Size:
      38X12
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31247
    • Times Scheduled:
      1
    • Park_Company:
       WESTHILL FARM
    • Park_Postcode:
      TA9 3PX
    • Park_Phone:
      01278786326
    • Park_Email:
      info@westhillfarmcaravanpark.co.uk // westhillfarm@sky.com
    • Park_Code:
      WEST03
    • Park_Key_Account:
      No
    • SLA Status:
    1. screenshot-1.jpg
      146 kB
    2. IMG_2394.jpg
      216 kB
    3. Engineer worksheet.jpg
      271 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      9m 39s 1 Nikki Milling (Inactive) 11/Aug/15 2:39 PM
      Submitted Submitted Awaiting Customer Info Awaiting Customer Info
      1d 21h 45m 1 Nikki Milling (Inactive) 13/Aug/15 12:25 PM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      20d 3h 6m 1 Nikki Milling (Inactive) 02/Sep/15 3:32 PM
      Submitted Submitted Acknowledged Acknowledged
      11d 19h 27m 1 Adrienne Barwell (Inactive) 14/Sep/15 11:00 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1m 40s 1 Adrienne Barwell (Inactive) 14/Sep/15 11:01 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      4s 1 Adrienne Barwell (Inactive) 14/Sep/15 11:01 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      15d 1h 49m 1 Karen Watson (Inactive) 29/Sep/15 12:51 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      9s 1 Karen Watson (Inactive) 29/Sep/15 12:51 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      5s 1 Karen Watson (Inactive) 29/Sep/15 12:51 PM
      Resolved Resolved Complete Complete
      4s 1 Karen Watson (Inactive) 29/Sep/15 12:51 PM
      Hide
      Ellie W (Inactive) added a comment -
      No Invoice required
      Show
      Ellie W (Inactive) added a comment - No Invoice required
      Karen Watson (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Karen Watson (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Karen Watson [ karenw ]
      Resolution Completed [ 1 ]
      Karen Watson (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number Swift engineer attended
      Karen Watson (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Hide
      Karen Watson (Inactive) added a comment -
      Swift confirmed job complete.
      Show
      Karen Watson (Inactive) added a comment - Swift confirmed job complete.
      Karen Watson (Inactive) made changes -
      Attachment Engineer worksheet.jpg [ 102390 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift will be attending to this today
      Show
      Adrienne Barwell (Inactive) added a comment - Swift will be attending to this today
      Adrienne Barwell (Inactive) made changes -
      Assignee Nikki Milling [ nikkim ] Adrienne Barwell [ adrienne ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 101038 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Updated the customer by e-mail
      Show
      Adrienne Barwell (Inactive) added a comment - Updated the customer by e-mail
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Agreed Date [ 26 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 21/Sep/15
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift advise that they will be attending w/c 21/9/15
      Show
      Adrienne Barwell (Inactive) added a comment - Swift advise that they will be attending w/c 21/9/15
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Nikki Milling (Inactive) made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Hide
      Nikki Milling (Inactive) added a comment -
      swift have replied with part number and have ordered.
      Show
      Nikki Milling (Inactive) added a comment - swift have replied with part number and have ordered.
      Hide
      Nikki Milling (Inactive) added a comment -
      Still waiting on parts enq.
      Show
      Nikki Milling (Inactive) added a comment - Still waiting on parts enq.
      Nikki Milling (Inactive) made changes -
      Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
      Hide
      Nikki Milling (Inactive) added a comment -
      Swift have asked for a part number. Submitted parts enquiry.
      Show
      Nikki Milling (Inactive) added a comment - Swift have asked for a part number. Submitted parts enquiry.
      Hide
      Nikki Milling (Inactive) added a comment -
      Submitted to swift.
      Show
      Nikki Milling (Inactive) added a comment - Submitted to swift.
      Nikki Milling (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Nikki Milling (Inactive) made changes -
      Field Original Value New Value
      Attachment IMG_2394.jpg [ 99250 ]
      Nikki Milling (Inactive) created issue -

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: