Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Manager escalations Manager escalations
    • Resolution: Completed
    • Labels:
      None
    • Plot:
      Showground
    • Serial:
      017030H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2015
    • Size:
      35 x 12
    • ID Number:
      SBH004810
    • Status Colour:
      Complete Complete
    • Stock_Number:
      30409
    • Times Scheduled:
      2
    • Park_Company:
       Home Farm Holiday Centre - Dibby
    • Park_Postcode:
      TA4 4DP
    • Park_Phone:
      01984 632487
    • Park_Email:
      homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
    • Park_Code:
      HOME02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Completion by Swift.png
      159 kB
    2. screenshot-1.jpg
      199 kB
    3. screenshot-2.jpg
      197 kB
    4. screenshot-3.jpg
      197 kB
    5. screenshot-4.jpg
      272 kB
    6. screenshot-5.jpg
      206 kB
    7. screenshot-6.jpg
      206 kB

      Activity

      Nikki Milling (Inactive) created issue -
      Nikki Milling (Inactive) made changes -
      Field Original Value New Value
      Serial 17030H 017030H
      Hide
      Nikki Milling (Inactive) added a comment -
      Recieved from Franky at brean as van is now sold. Have submitted to swift.
      Show
      Nikki Milling (Inactive) added a comment - Recieved from Franky at brean as van is now sold. Have submitted to swift.
      Nikki Milling (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      ID Number SBH004810
      Nikki Milling (Inactive) made changes -
      Project Good Will [ 10454 ] Swift [ 10018 ]
      Key GW-1168 SWIFT-8940
      Workflow Pre-Owned Ver 2.5 [ 167036 ] Manufacturers ver 2.2 [ 167043 ]
      Status Quotation supplied [ 10007 ] Open [ 1 ]
      Nikki Milling (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Nikki Milling (Inactive) added a comment -
      Franky chased. Advised no update yet.
      Show
      Nikki Milling (Inactive) added a comment - Franky chased. Advised no update yet.
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Doug is chasing for an update because the unit has been sold
      Show
      Adrienne Barwell (Inactive) added a comment - Doug is chasing for an update because the unit has been sold
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This issue has not been progressed by Swift yet
      Show
      Adrienne Barwell (Inactive) added a comment - This issue has not been progressed by Swift yet
      Adrienne Barwell (Inactive) made changes -
      Park_Company Brean Farm Caravan Park Surf Bay Leisure (Brean)
      Adrienne Barwell (Inactive) made changes -
      Park_Postcode TA8 2RP
      Park_Phone 1278751055 01278 751157
      Park_Code BREA03 ..
      Park_Address2 Brean Down Weston Road
      Park_Address Brean Farm Surf Bay Leisure (Brean)
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 101356 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Ack by Swift
      Show
      Adrienne Barwell (Inactive) added a comment - Ack by Swift
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Park_Company Surf Bay Leisure (Brean) Home Farm Holiday Centre
      Adrienne Barwell (Inactive) made changes -
      Park_Postcode TA8 2RP TA4 4DP
      Park_Email dib@homefarmholidaycentre.fsnet.co.uk
      Park_Phone 01278 751157 01984 632487
      Park_Code .. HOME02
      Park_Key_Account No Yes
      Park_Address2 Weston Road St Audries Bay
      Park_City Brean Nr Williton
      Park_Address Surf Bay Leisure (Brean) Home Farm Holiday Centre
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This van has left our depot and has gone to Home Farm
      Show
      Adrienne Barwell (Inactive) added a comment - This van has left our depot and has gone to Home Farm
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 05/Oct/15
      Plot
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-2.jpg [ 101838 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-3.jpg [ 101839 ]
      Adrienne Barwell (Inactive) made changes -
      Assignee Nikki Milling [ nikkim ] Karen Watson [ karenw ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift have advised that they will be attending w/c 5/10/15
      Show
      Adrienne Barwell (Inactive) added a comment - Swift have advised that they will be attending w/c 5/10/15
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift engineer ran out of time and the job will need to be re-scheduled
      Show
      Adrienne Barwell (Inactive) added a comment - Swift engineer ran out of time and the job will need to be re-scheduled
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-4.jpg [ 103563 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
      Adrienne Barwell (Inactive) made changes -
      Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Assignee Karen Watson [ karenw ] Adrienne Barwell [ adrienne ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-5.jpg [ 103564 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-6.jpg [ 103565 ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Manager escalations [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 05/Oct/15 07/Dec/15
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift are attending 7/12/15
      Show
      Adrienne Barwell (Inactive) added a comment - Swift are attending 7/12/15
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift attending next week
      Show
      Adrienne Barwell (Inactive) added a comment - Swift attending next week
      Adrienne Barwell (Inactive) made changes -
      Attachment Completion by Swift.png [ 108307 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Adrienne Barwell (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Steve advise this is complete
      Show
      Adrienne Barwell (Inactive) added a comment - Steve advise this is complete
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Contact
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      28m 32s 1 Nikki Milling (Inactive) 13/Aug/15 3:17 PM
      Quotation supplied Quotation supplied Open Open
      48s 1 Nikki Milling (Inactive) 13/Aug/15 3:18 PM
      Open Open Submitted Submitted
      2m 55s 1 Nikki Milling (Inactive) 13/Aug/15 3:21 PM
      Submitted Submitted Acknowledged Acknowledged
      34d 20h 3m 1 Adrienne Barwell (Inactive) 17/Sep/15 11:25 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      6d 3h 4m 1 Adrienne Barwell (Inactive) 23/Sep/15 2:29 PM
      Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
      20d 19h 46m 1 Adrienne Barwell (Inactive) 14/Oct/15 10:15 AM
      Parts on reorder Parts on reorder Parts Recieved Parts Recieved
      4s 1 Adrienne Barwell (Inactive) 14/Oct/15 10:15 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 1 Adrienne Barwell (Inactive) 14/Oct/15 10:16 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      43d 3h 43m 2 Adrienne Barwell (Inactive) 26/Nov/15 12:59 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      19d 2h 47m 1 Adrienne Barwell (Inactive) 15/Dec/15 3:46 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:46 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      13s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:47 PM
      Resolved Resolved Complete Complete
      4s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:47 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: