Swift
  1. Swift
  2. SWIFT-8952

Bent wand on vertical blind in lounge

        Details

        • Type: Blinds (8 Weeks) Blinds (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          61
        • Hire_or_Retail:
          Retail
        • Serial:
          019538H
        • Manufacturer:
          Swift
        • Model:
          Chamonix
        • Year:
          2015
        • Size:
          41 x 12
        • ID Number:
          SBH004818
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31214
        • Times Scheduled:
          1
        • Park_Company:
           Hurley Farm Ltd
        • Park_Postcode:
          FL6 5NE
        • Park_Contact:
          Mr R. Burfit
        • Park_Code:
          HURL01
        • Additional Contact Details:
          Stuart Grainger
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. screenshot-1.jpg
          149 kB
        2. screenshot-2.jpg
          169 kB
        3. screenshot-3.jpg
          154 kB
        4. screenshot-4.jpg
          205 kB
        5. screenshot-5.jpg
          191 kB
        6. screenshot-6.jpg
          121 kB

          Activity

          Ascending order - Click to sort in descending order
          Nikki Milling (Inactive) created issue -
          Nikki Milling (Inactive) made changes -
          Field Original Value New Value
          Issue Type Toilet/Shower (8 Weeks) [ 41 ] Blinds (8 Weeks) [ 28 ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Submitted to Swift.
          Show
          Nikki Milling (Inactive) added a comment - Submitted to Swift.
          Nikki Milling (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH004818
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Swift have asked for pictures. Emailed park.
          Show
          Nikki Milling (Inactive) added a comment - Swift have asked for pictures. Emailed park.
          Nikki Milling (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Picture arrived. Submitted to Swift.
          Show
          Nikki Milling (Inactive) added a comment - Picture arrived. Submitted to Swift.
          Nikki Milling (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Swift have authorised engineer on all of this
          Show
          Nikki Milling (Inactive) added a comment - Swift have authorised engineer on all of this
          Nikki Milling (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift have queried which part of the blind in the lounge is damaged
          Show
          Adrienne Barwell (Inactive) added a comment - Swift have queried which part of the blind in the lounge is damaged
          Adrienne Barwell (Inactive) made changes -
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 101293 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have advised that it is the blind wand that is bent
          Show
          Adrienne Barwell (Inactive) added a comment - I have advised that it is the blind wand that is bent
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 101294 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 101305 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have checked the swift system, they have issued a worksheet but have not yet scheduled the work
          Show
          Adrienne Barwell (Inactive) added a comment - I have checked the swift system, they have issued a worksheet but have not yet scheduled the work
          Adrienne Barwell (Inactive) made changes -
          Assignee Nikki Milling [ nikkim ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have checked the Swift system again, they still have this showing as requiring a visit but still have not given this a schedule date
          Show
          Adrienne Barwell (Inactive) added a comment - I have checked the Swift system again, they still have this showing as requiring a visit but still have not given this a schedule date
          Adrienne Barwell (Inactive) made changes -
          Additional Contact Details Stuart Grainger
          Plot .. 61
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift have advised that they will be attending to this issue w/c 26.10.15
          Show
          Adrienne Barwell (Inactive) added a comment - Swift have advised that they will be attending to this issue w/c 26.10.15
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 26/Oct/15
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.jpg [ 103770 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Updated the customer
          Show
          Adrienne Barwell (Inactive) added a comment - Updated the customer
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-5.jpg [ 103978 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift advise this is complete
          Show
          Adrienne Barwell (Inactive) added a comment - Swift advise this is complete
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-6.jpg [ 105221 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		13m 34s 1 Nikki Milling (Inactive) 17/Aug/15 3:59 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		15d 18h 54m 1 Nikki Milling (Inactive) 02/Sep/15 10:54 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		2d 1h 16m 1 Nikki Milling (Inactive) 04/Sep/15 12:10 PM
          Submitted Submitted Acknowledged Acknowledged
          		6d 4h 19m 1 Nikki Milling (Inactive) 10/Sep/15 4:30 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		34d 18h 1m 1 Adrienne Barwell (Inactive) 15/Oct/15 10:32 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		59s 1 Adrienne Barwell (Inactive) 15/Oct/15 10:33 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		19d 5h 52m 1 Adrienne Barwell (Inactive) 03/Nov/15 3:25 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		5s 1 Adrienne Barwell (Inactive) 03/Nov/15 3:25 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		5s 1 Adrienne Barwell (Inactive) 03/Nov/15 3:25 PM
          Resolved Resolved Complete Complete
          		5s 1 Adrienne Barwell (Inactive) 03/Nov/15 3:25 PM

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: