Swift
  1. Swift
  2. SWIFT-8958

Bent grill top of radiator in main bedroom

        Details

        • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          61
        • Hire_or_Retail:
          Retail
        • Serial:
          019538H
        • Manufacturer:
          Swift
        • Model:
          Chamonix
        • Year:
          2015
        • Size:
          41 x 12
        • ID Number:
          SBH004818
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31214
        • Times Scheduled:
          3
        • Park_Company:
           Hurlyford Farm Limited
        • Park_Postcode:
          SL6 5ND
        • Park_Phone:
          01628 829009
        • Park_Email:
          parkmanager@hurleyfordfarm.co.uk>
        • Park_Code:
          HURL04
        • Additional Contact Details:
          sold on 15-8-15 to Mr & Mrs Dale and it is located at Plot 61
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Completion by Swift.png
          152 kB
        2. Park opening times.png
          98 kB
        3. Plot61c.jpg
          873 kB
        4. screenshot-1.jpg
          205 kB
        5. screenshot-2.jpg
          191 kB
        6. screenshot-3.jpg
          110 kB
        7. screenshot-4.png
          87 kB
        8. swift appointment.png
          97 kB
        9. updated the site.png
          88 kB

          Activity

          Ascending order - Click to sort in descending order
          Nikki Milling (Inactive) created issue -
          Hide
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          Nikki Milling (Inactive) added a comment -
          Submitted to Swift.
          Show
          Nikki Milling (Inactive) added a comment - Submitted to Swift.
          Nikki Milling (Inactive) made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH004818
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Swift have asked for a photo. Emailed park.
          Show
          Nikki Milling (Inactive) added a comment - Swift have asked for a photo. Emailed park.
          Nikki Milling (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Nikki Milling (Inactive) made changes -
          Attachment Plot61c.jpg [ 100611 ]
          Nikki Milling (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Picture recieved and submitted to swift.
          Show
          Nikki Milling (Inactive) added a comment - Picture recieved and submitted to swift.
          Hide
          Permalink
          Nikki Milling (Inactive) added a comment -
          Swift have authorised engineer on all of this
          Show
          Nikki Milling (Inactive) added a comment - Swift have authorised engineer on all of this
          Nikki Milling (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have checked the swift system, they have issued a worksheet but have not yet scheduled the work
          Show
          Adrienne Barwell (Inactive) added a comment - I have checked the swift system, they have issued a worksheet but have not yet scheduled the work
          Adrienne Barwell (Inactive) made changes -
          Assignee Nikki Milling [ nikkim ] Adrienne Barwell [ adrienne ]
          Adrienne Barwell (Inactive) made changes -
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have checked the Swift system again, they still have this showing as requiring a visit but still have not given this a schedule date
          Show
          Adrienne Barwell (Inactive) added a comment - I have checked the Swift system again, they still have this showing as requiring a visit but still have not given this a schedule date
          Adrienne Barwell (Inactive) made changes -
          Additional Contact Details Stuart Grainger
          Plot .. 61
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift have advised that they will be attending to this issue w/c 26.10.15
          Show
          Adrienne Barwell (Inactive) added a comment - Swift have advised that they will be attending to this issue w/c 26.10.15
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 26/Oct/15
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 103767 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Updated the customer
          Show
          Adrienne Barwell (Inactive) added a comment - Updated the customer
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 103973 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift advise a new part is required
          Show
          Adrienne Barwell (Inactive) added a comment - Swift advise a new part is required
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 105231 ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 26/Oct/15 23/Nov/15
          Plot
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 2 3
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 23/Nov/15 30/Nov/15
          Plot
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 30/Nov/15 07/Dec/15
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift have confirmed that they have re-scheduled this job for 7/12/15
          Show
          Adrienne Barwell (Inactive) added a comment - Swift have confirmed that they have re-scheduled this job for 7/12/15
          Adrienne Barwell (Inactive) made changes -
          Attachment swift appointment.png [ 107007 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment updated the site.png [ 107031 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.png [ 107063 ]
          Adrienne Barwell (Inactive) made changes -
          Additional Contact Details Stuart Grainger sold on 15-8-15 to Mr & Mrs Dale and it is located at Plot 61
          Adrienne Barwell (Inactive) made changes -
          Park_Company Hurley Farm Ltd Hurlyford Farm Limited
          Adrienne Barwell (Inactive) made changes -
          Park_Contact Mr R. Burfit
          Park_Postcode FL6 5NE SL6 5ND
          Park_Email parkmanager@hurleyfordfarm.co.uk>
          Park_Phone 01628 829009
          Park_Code HURL01 HURL04
          Park_Address2 Mill Lane
          Park_City Maiden Head HURLEY
          Park_Address Hurley HURLEYFORD FARM LIMITED
          Adrienne Barwell (Inactive) made changes -
          Attachment Park opening times.png [ 108066 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          The park have advised that a Swift engineer attended yesterday but could not get into the park so the work will need to be re-scheduled, they have sent me a list of park opening times and also a contact number for the maintenance team who are there daily. I have passed this information on to Reece at Swift
          Show
          Adrienne Barwell (Inactive) added a comment - The park have advised that a Swift engineer attended yesterday but could not get into the park so the work will need to be re-scheduled, they have sent me a list of park opening times and also a contact number for the maintenance team who are there daily. I have passed this information on to Reece at Swift
          Adrienne Barwell (Inactive) made changes -
          Attachment Completion by Swift.png [ 108312 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift advise this is complete
          Show
          Adrienne Barwell (Inactive) added a comment - Swift advise this is complete
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		8m 35s 1 Nikki Milling (Inactive) 17/Aug/15 3:59 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		15d 19h 4m 1 Nikki Milling (Inactive) 02/Sep/15 11:04 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		2d 1h 4m 1 Nikki Milling (Inactive) 04/Sep/15 12:08 PM
          Submitted Submitted Acknowledged Acknowledged
          		6d 4h 22m 1 Nikki Milling (Inactive) 10/Sep/15 4:30 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		34d 18h 1m 1 Adrienne Barwell (Inactive) 15/Oct/15 10:32 AM
          Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
          		19d 6h 1m 1 Adrienne Barwell (Inactive) 03/Nov/15 3:34 PM
          Parts on reorder Parts on reorder Parts Recieved Parts Recieved
          		22d 34m 1 Adrienne Barwell (Inactive) 25/Nov/15 4:09 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 Adrienne Barwell (Inactive) 25/Nov/15 4:09 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		1m 8s 2 Adrienne Barwell (Inactive) 25/Nov/15 4:09 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		26s 1 Adrienne Barwell (Inactive) 25/Nov/15 4:10 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		19d 23h 43m 1 Adrienne Barwell (Inactive) 15/Dec/15 3:53 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		5s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:53 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:53 PM
          Resolved Resolved Complete Complete
          		5s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:54 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: