Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Complete
    • Priority: Agreed Date Agreed Date
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      018516H
    • Manufacturer:
      Swift
    • Model:
      Moselle
    • Year:
      2015
    • Size:
      40 x 13
    • ID Number:
      SBH004884
    • Status Colour:
      Complete Complete
    • Stock_Number:
      30754
    • Times Scheduled:
      2
    • Park_Company:
       Trewince Farm Holiday Park
    • Park_Postcode:
      PL27 7RL
    • Park_Phone:
      01208 812830
    • Park_Email:
      enquiries@trewincefarm-holidaypark.co.uk
    • Park_Code:
      TREW02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. 12.10.15.jpg
      179 kB
    2. 24.9.15.jpg
      265 kB
    3. screenshot-1.jpg
      146 kB

      Activity

      Nikki Milling (Inactive) created issue -
      Nikki Milling (Inactive) made changes -
      Field Original Value New Value
      Status Open [ 1 ] Submitted [ 10001 ]
      Nikki Milling (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Nikki Milling (Inactive) added a comment -
      ACK'd by Swift and confirmed unit is sited and level.
      Show
      Nikki Milling (Inactive) added a comment - ACK'd by Swift and confirmed unit is sited and level.
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 10/Aug/15
      Adrienne Barwell (Inactive) made changes -
      Assignee Nikki Milling [ nikkim ] Adrienne Barwell [ adrienne ]
      Hide
      Adrienne Barwell (Inactive) added a comment - - edited
      This is on query with Swift, they have asked if the unit is properly sited, Nikki has responded but not resubmitted the claim, I have done this now
      Show
      Adrienne Barwell (Inactive) added a comment - - edited This is on query with Swift, they have asked if the unit is properly sited, Nikki has responded but not resubmitted the claim, I have done this now
      Adrienne Barwell (Inactive) made changes -
      ID Number SBH004884
      made changes -
      Park_Contact
      Adrienne Barwell (Inactive) made changes -
      Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This has been ack by Swift and their engineer will be attending
      Show
      Adrienne Barwell (Inactive) added a comment - This has been ack by Swift and their engineer will be attending
      Hide
      Ellie W (Inactive) added a comment -
      Swift have advised that theywill be attending W/C 05/10/15
      Show
      Ellie W (Inactive) added a comment - Swift have advised that theywill be attending W/C 05/10/15
      Ellie W (Inactive) made changes -
      Attachment 24.9.15.jpg [ 101914 ]
      Ellie W (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Ellie W (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 05/Oct/15
      Plot
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Agreed Date [ 26 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment screenshot-1.jpg [ 101929 ]
      Hide
      Claire Folland added a comment -
      Andy from swift phoned to advise he would like to attend today if possible, phoned site they advised this is fine, tried to phone Andy back but no answer
      Show
      Claire Folland added a comment - Andy from swift phoned to advise he would like to attend today if possible, phoned site they advised this is fine, tried to phone Andy back but no answer
      Hide
      Ellie W (Inactive) added a comment -
      Swift have advised that this work is now complete
      Show
      Ellie W (Inactive) added a comment - Swift have advised that this work is now complete
      Hide
      Ellie W (Inactive) added a comment -
      Swift have advised that this work is now complete
      Show
      Ellie W (Inactive) added a comment - Swift have advised that this work is now complete
      Ellie W (Inactive) made changes -
      Attachment 12.10.15.jpg [ 103393 ]
      Ellie W (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
      Ellie W (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Ellie W (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      6s 1 Nikki Milling (Inactive) 03/Sep/15 2:33 PM
      Submitted Submitted Acknowledged Acknowledged
      7d 32m 1 Nikki Milling (Inactive) 10/Sep/15 3:06 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      13d 20h 43m 1 temp 24/Sep/15 11:50 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10s 1 temp 24/Sep/15 11:50 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      18d 4h 53m 1 temp 12/Oct/15 4:43 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 temp 12/Oct/15 4:43 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 temp 12/Oct/15 4:43 PM
      Resolved Resolved Complete Complete
      5s 1 temp 12/Oct/15 4:43 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: