Swift
  1. Swift
  2. SWIFT-9104

Park are not satisfied with the quality of their vinyl flooring

    Details

    • Type: Floor (8 Weeks) Floor (8 Weeks)
    • Status: Complete
    • Priority: Agreed Date Agreed Date
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      Bur
    • Serial:
      018486h
    • Manufacturer:
      Swift
    • Model:
      Burgundy 9
    • Year:
      2015
    • Size:
      35x12
    • ID Number:
      SBH004663 SBH004673
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31077
    • Times Scheduled:
      8
    • Park_Company:
       St Maybn Holiday Park
    • Park_Postcode:
      PL30 3BY
    • Park_Contact:
      Mr & Mrs Lloyd
    • Park_Phone:
      01208841677
    • Park_Code:
      GLEN04
    • Park_Key_Account:
      No
    • SLA Status:
    • SLA: Open Jobs Overdue Status:

      Description

      Reported by telephone by St Maybn
      There are dents in the flooring where the furniture is
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        Activity

        Transition Owner Before Transition Transition After Transition Response Time
        14/Jul/15 9:41 AM
        Open
        Status Change
        Submitted
        1 day and 14 minutes and 13 seconds
        14/Jul/15 11:43 AM
        Submitted
        Status Change
        Acknowledged
        2 hours and 1 minute and 39 seconds
        14/Jul/15 11:43 AM
        Acknowledged
        Status Change
        Rejected
        4 seconds
        20/Jul/15 10:22 AM
        Rejected
        Status Change
        Resolved
        5 days and 22 hours and 39 minutes and 40 seconds
        20/Jul/15 10:22 AM
        Resolved
        Status Change
        Reopened
        4 seconds
        20/Jul/15 10:22 AM
        Reopened
        Status Change
        Submitted
        4 seconds
        15/Aug/15 10:56 AM
        Submitted
        Status Change
        Acknowledged
        3 weeks and 5 days and 33 minutes and 55 seconds
        15/Aug/15 10:58 AM
        Acknowledged
        Status Change
        Parts ordered
        1 minute and 45 seconds
        15/Aug/15 10:58 AM
        Parts ordered
        Status Change
        Parts Recieved
        18 seconds
        15/Aug/15 10:59 AM
        Parts Recieved
        Status Change
        Worksheet Issued
        19 seconds
        15/Aug/15 11:00 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        1 minute and 3 seconds
        25/Aug/15 11:58 AM
        Assigned
        1 week and 3 days and 58 minutes and 8 seconds
        02/Sep/15 10:38 AM
        Engineer Scheduled
        Status Change
        Resolved
        1 week and 22 hours and 39 minutes and 40 seconds
        02/Sep/15 10:38 AM
        Resolved
        Status Change
        Reopened
        3 seconds
        05/Sep/15 10:21 AM
        Reopened
        Status Change
        Awaiting Quote
        2 days and 23 hours and 42 minutes and 54 seconds
        05/Sep/15 10:21 AM
        Awaiting Quote
        Status Change
        Quotation supplied
        3 seconds
        05/Sep/15 10:21 AM
        Quotation supplied
        Status Change
        Quotation accepted
        3 seconds
        05/Sep/15 10:21 AM
        Quotation accepted
        Status Change
        Parts ordered
        8 seconds
        05/Sep/15 10:21 AM
        Parts ordered
        Status Change
        Parts Recieved
        4 seconds
        05/Sep/15 10:21 AM
        Parts Recieved
        Status Change
        Worksheet Issued
        6 seconds
        10/Sep/15 10:02 AM
        Assigned
        4 days and 23 hours and 41 minutes and 7 seconds
        24/Sep/15 11:27 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        2 weeks and 1 hour and 25 minutes and 10 seconds
        08/Oct/15 11:46 AM
        Engineer Scheduled
        Status Change
        Engineer Visit Rescheduled
        2 weeks and 18 minutes and 9 seconds
        16/Nov/15 2:57 PM
        Engineer Visit Rescheduled
        Status Change
        Engineer Visit Rescheduled
        1 month and 1 week and 1 day and 3 hours and 11 minutes and 10 seconds
        20/Nov/15 11:15 AM
        Engineer Visit Rescheduled
        Status Change
        Issue Invoice
        3 days and 20 hours and 18 minutes and 9 seconds
        27/Jan/16 11:17 AM
        Issue Invoice
        Status Change
        Awaiting Payment
        2 months and 1 week and 1 minute and 48 seconds
        10/Feb/16 2:32 PM
        Awaiting Payment
        Status Change
        Resolved
        2 weeks and 3 hours and 15 minutes and 14 seconds
        10/Feb/16 2:32 PM
        Resolved
        Status Change
        Complete
        8 seconds
        15/Apr/16 1:25 PM
        Complete
        Status Change
        Reopened
        2 months and 4 days and 22 hours and 52 minutes and 52 seconds
        15/Apr/16 1:39 PM
        Reopened
        Status Change
        Submitted
        14 minutes and 11 seconds
        15/Apr/16 1:54 PM
        Submitted
        Status Change
        Acknowledged
        14 minutes and 45 seconds
        03/May/16 11:08 AM
        Assigned
        2 weeks and 3 days and 21 hours and 14 minutes and 16 seconds
        06/May/16 12:36 PM
        Acknowledged
        Status Change
        Worksheet Issued
        3 days and 1 hour and 27 minutes and 40 seconds
        06/May/16 12:36 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        11 seconds
        20/May/16 8:24 AM
        Engineer Scheduled
        Status Change
        Parts on reorder
        1 week and 6 days and 19 hours and 47 minutes and 48 seconds
        20/May/16 12:03 PM
        Parts on reorder
        Status Change
        Parts Recieved
        3 hours and 38 minutes and 43 seconds
        20/May/16 12:03 PM
        Parts Recieved
        Status Change
        5 seconds
        26/May/16 5:04 PM
        Status Change
        6 days and 5 hours and 1 minute and 21 seconds
        26/May/16 5:04 PM
        Status Change
        Submitted
        7 seconds
        26/May/16 5:04 PM
        Submitted
        Status Change
        Acknowledged
        9 seconds
        28/Jun/16 11:59 AM
        Acknowledged
        Status Change
        Worksheet Issued
        1 month and 1 day and 18 hours and 54 minutes and 48 seconds
        28/Jun/16 11:59 AM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        19 seconds
        09/Jul/16 1:59 PM
        Engineer Scheduled
        Status Change
        Engineer Visit Rescheduled
        1 week and 4 days and 1 hour and 59 minutes and 47 seconds
        10/Oct/16 3:39 PM
        Engineer Visit Rescheduled
        Status Change
        Engineer Visit Rescheduled
        3 months and 1 day and 1 hour and 39 minutes and 41 seconds
        18/Oct/16 10:43 AM
        Engineer Visit Rescheduled
        Status Change
        Issue Invoice
        1 week and 19 hours and 4 minutes and 35 seconds
        18/Oct/16 10:44 AM
        Issue Invoice
        Status Change
        Awaiting Payment
        6 seconds
        18/Oct/16 10:44 AM
        Awaiting Payment
        Status Change
        Resolved
        5 seconds
        18/Oct/16 10:44 AM
        Resolved
        Status Change
        Reopened
        11 seconds
        18/Oct/16 10:44 AM
        Reopened
        Status Change
        Submitted
        8 seconds
        18/Oct/16 10:44 AM
        Submitted
        Status Change
        Acknowledged
        9 seconds
        18/Oct/16 10:44 AM
        Acknowledged
        Status Change
        Worksheet Issued
        6 seconds
        02/Nov/16 12:53 PM
        Worksheet Issued
        Status Change
        Engineer Scheduled
        2 weeks and 1 day and 2 hours and 8 minutes and 16 seconds
        06/Dec/16 9:14 AM
        Engineer Scheduled
        Status Change
        Issue Invoice
        1 month and 3 days and 20 hours and 21 minutes and 43 seconds
        06/Dec/16 9:14 AM
        Issue Invoice
        Status Change
        Awaiting Payment
        7 seconds
        06/Dec/16 9:15 AM
        Awaiting Payment
        Status Change
        Resolved
        7 seconds
        06/Dec/16 9:15 AM
        Resolved
        Status Change
        Complete
        15 seconds

          People

          • Watchers:
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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: