Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:108
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Hire_or_Retail:Retail
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Serial:015665h
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Model:Burgundy
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Year:2014
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Size:35x12
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ID Number:sbh004910 / SBH006633
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Status Colour:
Complete
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Stock_Number:30269
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Times Scheduled:2
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Park_Company:Oaklands Park
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Park_Postcode:PL13 2JS
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Park_Contact:Nicky
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Park_Phone:07342939494
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Park_Email:Info@Oaklands-Park.co.uk
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Park_Code:AOK01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Claire Folland | |
2. |
Update Customer | |
Complete | Karen Watson (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL13 2JS | |
| Park_Phone | 01503 262640 | |
| Park_Code | oakl05 | |
| Park_Key_Account | No | |
| Park_Address2 | Polperro Road | |
| Park_City | Looe | |
| Park_Address | Oaklands park |
| ID Number | sbh004910 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Email to park.jpg [ 104471 ] |
| Attachment | Email to Swift.jpg [ 104472 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 02/Nov/15 | |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Claire Folland [ claire ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | No invoice required |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Karen Watson [ karenw ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | Email to Swift.jpg [ 104472 ] |
| Attachment | Email to park.jpg [ 104471 ] |
| Attachment | Completion by Swift.png [ 112339 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 02/Nov/15 | 15/Dec/15 |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Karen Watson [ karenw ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Park_Company | Oaklands park _ do not use | Oaklands Park |
| Park_Contact | Peter (site Manager) | |
| Park_Email | info@oaklands-park.co.uk | 'Pete@OakTreeParks.co.uk' |
| Park_Code | oakl05 | AOK01 |
| Park_Address2 | Polperro Road | Polperro |
| Park_Address | Oaklands Park | Oaklands Park |
| Assignee | Isabel Smith [ monica ] | Charleen Sibley [ charleen sibley ] |
| ID Number | sbh004910 | sbh004910 / SBH006633 |
| Attachment | swift claim.png [ 146688 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Summary | front doors do not line up properly | front doors do not line up properly and the door bits are going rusty such as screws etc |
| Attachment | email to the park.png [ 146690 ] |
| Priority | Agreed Date [ 26 ] | Manager escalations [ 10000 ] |
| Attachment | rejected by Swift.png [ 147730 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Attachment | email to Rachael at Swift. .png [ 149731 ] |
| Attachment | Email from Rachael.png [ 151898 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Adrienne Barwell [ adrienne ] |
| Attachment | email from park.png [ 155761 ] |
| Attachment | email to the park.png [ 155767 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Attachment | Email from Park.png [ 166485 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |