Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      C67
    • Serial:
      018445h
    • Manufacturer:
      Swift
    • Model:
      Loire
    • Year:
      2016
    • Size:
      32x12
    • ID Number:
      SBH004969
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31568
    • Times Scheduled:
      1
    • Park_Company:
       Graston Copse Caravan Park
    • Park_Postcode:
      DT6 4QP
    • Park_Phone:
      01308 897361
    • Park_Email:
      GrastonCopse@WDLH.co.uk
    • Park_Code:
      COAS02
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
    1. SKM_C224e15111112253.pdf
      248 kB
      Adrienne Barwell
    1. Email from swift.jpg
      187 kB
    2. Email to park.jpg
      155 kB
    3. Part on order.jpg
      242 kB
    4. Warranty reg. form.jpg
      223 kB

      Activity

      Karen Watson (Inactive) created issue -
      Karen Watson (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode DT6 4QP
      Park_Email GrastonCopse@WDLH.co.uk
      Park_Phone 01308 897361
      Park_Code COAS02
      Park_Key_Account Yes
      Park_Address2 Annings Lane, Burton Bradock
      Park_City Bridport
      Park_Address Graston Copse Caravan Park
      Hide
      Karen Watson (Inactive) added a comment - - edited
      Warranty registration form received from Sarah Tankard at the park reporting missing item. She advised that the van had come from Beaulieu Show.
      Show
      Karen Watson (Inactive) added a comment - - edited Warranty registration form received from Sarah Tankard at the park reporting missing item. She advised that the van had come from Beaulieu Show.
      Karen Watson (Inactive) made changes -
      Attachment Warranty reg. form.jpg [ 103107 ]
      Hide
      Karen Watson (Inactive) added a comment -
      Submitted to Swift
      Show
      Karen Watson (Inactive) added a comment - Submitted to Swift
      Karen Watson (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH004969
      Karen Watson (Inactive) made changes -
      Attachment Part on order.jpg [ 103913 ]
      Hide
      Karen Watson (Inactive) added a comment -
      Swift confirm part on order, expected w/c 19.10.15
      Show
      Karen Watson (Inactive) added a comment - Swift confirm part on order, expected w/c 19.10.15
      Karen Watson (Inactive) made changes -
      Attachment Email from swift.jpg [ 103914 ]
      Karen Watson (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Hide
      Claire Folland added a comment -
      recieved plug on swift delivery,issued worksheet as this is a pop up plug
      Show
      Claire Folland added a comment - recieved plug on swift delivery,issued worksheet as this is a pop up plug
      Karen Watson (Inactive) made changes -
      Attachment Email to park.jpg [ 104454 ]
      Karen Watson (Inactive) made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Karen Watson (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Adrienne Barwell (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      work completed by Keith
      Show
      Adrienne Barwell (Inactive) added a comment - work completed by Keith
      Adrienne Barwell (Inactive) made changes -
      Attachment SKM_C224e15111112253.pdf [ 105976 ]
      Adrienne Barwell (Inactive) made changes -
      Status Reopened [ 4 ] Submitted [ 10001 ]
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 02/Nov/15
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Karen Watson [ karenw ] Ellie W [ temp ]
      Hide
      Ellie W (Inactive) added a comment -
      This was rejected on warranty by swift so I will close this off - no invoice required, will be carried out as good will
      Show
      Ellie W (Inactive) added a comment - This was rejected on warranty by swift so I will close this off - no invoice required, will be carried out as good will
      Ellie W (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number N/a
      Ellie W (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      50m 18s 1 Karen Watson (Inactive) 09/Oct/15 11:52 AM
      Acknowledged Acknowledged Rejected Rejected
      3d 29m 1 Adrienne Barwell (Inactive) 20/Oct/15 2:16 PM
      Rejected Rejected Resolved Resolved
      3d 21h 55m 1 Karen Watson (Inactive) 24/Oct/15 12:11 PM
      Complete Complete Reopened Reopened
      18d 1h 38m 1 Adrienne Barwell (Inactive) 11/Nov/15 12:50 PM
      Reopened Reopened Submitted Submitted
      47s 1 Adrienne Barwell (Inactive) 11/Nov/15 12:51 PM
      Submitted Submitted Acknowledged Acknowledged
      8d 1h 54m 2 Adrienne Barwell (Inactive) 11/Nov/15 12:52 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      35s 1 Adrienne Barwell (Inactive) 11/Nov/15 12:52 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      57s 1 Adrienne Barwell (Inactive) 11/Nov/15 12:53 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 Adrienne Barwell (Inactive) 11/Nov/15 12:53 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      7d 21h 10m 1 temp 19/Nov/15 10:04 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 temp 19/Nov/15 10:04 AM
      Resolved Resolved Complete Complete
      9s 2 temp 19/Nov/15 10:04 AM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: