Details
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Type:
Lampshades/lights (2 weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Serial:018807h
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Manufacturer:Swift
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Model:Bordeaux
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Year:2015
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Size:38x12
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ID Number:SBH004996
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Status Colour:
Complete
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Stock_Number:30503
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Times Scheduled:2
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Park_Company:Beach Park Leisure
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Park_Postcode:BN15 8LW
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Park_Phone:01903 752701
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Park_Email:moses.cooper@btinternet.com
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Park_Code:COOP17
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Park_Key_Account:No
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SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer |  |
Complete | Karen Watson (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | BN15 8LW | |
| Park_Email | moses.cooper@btinternet.com | |
| Park_Phone | 01903 752701 | |
| Park_Code | COOP17 | |
| Park_Key_Account | No | |
| Park_Address2 | 70A Brighton Road | |
| Park_City | Lancing | |
| Park_Address | Beach Park Leisure |
| Year | 2015 | |
| Size | 38x12 | |
| Model | Bord | Bordeaux |
| Stock_Number | 30503 |
| Attachment | Email from park.jpg [ 104286 ] |
Hide
Karen Watson (Inactive)
added a comment -
Permalink
Email received from park, reporting issue.
Show
Karen Watson (Inactive)
added a comment - Email received from park, reporting issue.
Submitted issue to Swift and advised Moses accordingly.
Show
Karen Watson (Inactive)
added a comment - Submitted issue to Swift and advised Moses accordingly.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH004996 |
Swift queried requesting we add part number and asked if we can go. Added part number and advised Swift NO we cannot attend as 8+ hour roundtrip. Resubmitted.
Show
Karen Watson (Inactive)
added a comment - - edited Swift queried requesting we add part number and asked if we can go. Added part number and advised Swift NO we cannot attend as 8+ hour roundtrip. Resubmitted.
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Responsibility | Undecided [ 10040 ] | Manufacturer Attending [ 10045 ] |
Swift have advised that they will be attending week commencing 16/11/15
Show
Adrienne Barwell (Inactive)
added a comment - Swift have advised that they will be attending week commencing 16/11/15
| Attachment | screenshot-1.jpg [ 105338 ] |
| Attachment | screenshot-2.jpg [ 105339 ] |
Updated Moses
Show
Adrienne Barwell (Inactive)
added a comment - Updated Moses
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 16/Nov/15 | |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Assignee | Karen Watson [ karenw ] | Adrienne Barwell [ adrienne ] |
Andy swift engineer called to see where this van was located as he been advised its in Cornwall Beach park, checked on our system at it at Moses coopers site given Andy the postcode.
I have called Moses to apologise that it will not been this week and swift will need to re-scheduled.
I have called Moses to apologise that it will not been this week and swift will need to re-scheduled.
Show
Lorraine Pryor (Inactive)
added a comment - Andy swift engineer called to see where this van was located as he been advised its in Cornwall Beach park, checked on our system at it at Moses coopers site given Andy the postcode.
I have called Moses to apologise that it will not been this week and swift will need to re-scheduled.
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 16/Nov/15 | |
| Plot |
| Attachment | Completion by Swift.png [ 107353 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
Completed by Swift
Show
Adrienne Barwell (Inactive)
added a comment - Completed by Swift
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 41m | 1 | Karen Watson (Inactive) | 21/Oct/15 4:31 PM | |||||
|
5d 18h 37m | 1 | Karen Watson (Inactive) | 27/Oct/15 10:09 AM | |||||
|
4s | 1 | Karen Watson (Inactive) | 27/Oct/15 10:09 AM | |||||
|
8d 6h 43m | 1 | Adrienne Barwell (Inactive) | 04/Nov/15 4:52 PM | |||||
|
4m 17s | 1 | Adrienne Barwell (Inactive) | 04/Nov/15 4:56 PM | |||||
|
7s | 1 | Adrienne Barwell (Inactive) | 04/Nov/15 4:56 PM | |||||
|
12d 17h 4m | 1 | Lorraine Pryor (Inactive) | 17/Nov/15 10:01 AM | |||||
|
13d 7h 11m | 1 | Adrienne Barwell (Inactive) | 30/Nov/15 5:13 PM | |||||
|
17s | 1 | Adrienne Barwell (Inactive) | 30/Nov/15 5:13 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 30/Nov/15 5:13 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 30/Nov/15 5:13 PM |
