Swift
  1. Swift
  2. SWIFT-9536

Small dents to front exterior panels

        Details

        • Type: Exterior Panels (8 Weeks) Exterior Panels (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          15
        • Serial:
          018518h
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2016
        • Size:
          28x12
        • ID Number:
          SBH004999
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31567
        • Times Scheduled:
          3
        • Park_Company:
           Home Farm Holiday Centre - Dibby
        • Park_Postcode:
          TA4 4DP
        • Park_Phone:
          01984 632487
        • Park_Email:
          homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
        • Park_Code:
          HOME02
        • Additional Contact Details:
          Mr and Mrs Morris
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 9536 dent1.jpg
          78 kB
        2. 9536 dent2.jpg
          76 kB
        3. Completion by Swift.png
          130 kB
        4. Visit date 7-11-2015.png
          287 kB

          Activity

          Ascending order - Click to sort in descending order
          Karen Watson (Inactive) created issue -
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          PDI identified damage.
          Show
          Karen Watson (Inactive) added a comment - PDI identified damage.
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Fault identified on PDI. Submitted to Swift
          Show
          Karen Watson (Inactive) added a comment - Fault identified on PDI. Submitted to Swift
          Karen Watson (Inactive) made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH004999
          Karen Watson (Inactive) made changes -
          Issue Type Missing items (4 weeks) [ 16 ] Exterior Panels (8 Weeks) [ 26 ]
          Hide
          Permalink
          Karen Watson (Inactive) added a comment -
          Swift queried requesting pictures - Picture now received from Preston. Attached picture to claim and resubmitted.
          Show
          Karen Watson (Inactive) added a comment - Swift queried requesting pictures - Picture now received from Preston. Attached picture to claim and resubmitted.
          Karen Watson (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Karen Watson (Inactive) made changes -
          Attachment 9536 dent1.jpg [ 104575 ]
          Attachment 9536 dent2.jpg [ 104576 ]
          Karen Watson (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Additional Contact Details Mr and Mrs Morris
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          This Van is not being sold until the 1st January 2016
          Show
          Adrienne Barwell (Inactive) added a comment - This Van is not being sold until the 1st January 2016
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift engineer attending
          Show
          Adrienne Barwell (Inactive) added a comment - Swift engineer attending
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Emailed update to the site.
          Show
          Adrienne Barwell (Inactive) added a comment - Emailed update to the site.
          Adrienne Barwell (Inactive) made changes -
          Assignee Karen Watson [ karenw ] Debbie Bartlett [ debbieb ]
          Hide
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          Debbie Bartlett (Inactive) added a comment - - edited
          Swift have confirmed that an engineer will be attending site W/C 7/11/2015
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Swift have confirmed that an engineer will be attending site W/C 7/11/2015
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 07/Dec/15
          Plot
          Debbie Bartlett (Inactive) made changes -
          Attachment Visit date 7-11-2015.png [ 107117 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Swift to attend. W/C 7/11/15
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Swift to attend. W/C 7/11/15
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Plot
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 2 3
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Attachment Completion by Swift.png [ 108305 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          completed by Swift, most of the dents are out ( this is transport / siting damage)
          Show
          Adrienne Barwell (Inactive) added a comment - completed by Swift, most of the dents are out ( this is transport / siting damage)
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          made changes -
          Park_Contact
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		27m 18s 1 Karen Watson (Inactive) 23/Oct/15 3:02 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		3d 19h 55m 1 Karen Watson (Inactive) 27/Oct/15 9:58 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		3m 6s 1 Karen Watson (Inactive) 27/Oct/15 10:01 AM
          Submitted Submitted Acknowledged Acknowledged
          		10d 2h 8m 1 Adrienne Barwell (Inactive) 06/Nov/15 12:10 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		20d 2h 9m 1 debbieb 26/Nov/15 2:19 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		8s 1 debbieb 26/Nov/15 2:19 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		7d 2h 20m 1 debbieb 03/Dec/15 4:39 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		6d 2m 1 debbieb 09/Dec/15 4:42 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		5d 22h 59m 1 Adrienne Barwell (Inactive) 15/Dec/15 3:42 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:42 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:42 PM
          Resolved Resolved Complete Complete
          		29s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:43 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
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