Swift
  1. Swift
  2. SWIFT-9727

the shower mixer unit is leaking badly

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          muirfield 10
        • Hire_or_Retail:
          Retail
        • Serial:
          019761h
        • Model:
          Moselle
        • Year:
          2015
        • Size:
          40x12
        • ID Number:
          CG/019761H
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31722
        • Times Scheduled:
          1
        • Park_Company:
           TURNBERRY HOLIDAY PARK
        • Park_Postcode:
          KA26 9JW
        • Park_Contact:
          Nick
        • Park_Phone:
          01655 331288 sales office or GM - Lee Elliott 07964 979714
        • Park_Code:
          TURN24
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. Completion by Swift.png
          153 kB
        2. email to park.png
          209 kB
        3. screenshot-1.png
          129 kB
        4. screenshot-2.png
          254 kB
        5. screenshot-3.png
          297 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Postcode KA26 9JW
          Park_Phone 01655 331288
          Park_Code TURN24
          Park_Key_Account Yes
          Park_Address2 GIRVAN
          Park_Address TURNBERRY HOLIDAY PARK
          Claire Folland made changes -
          Attachment screenshot-1.png [ 106222 ]
          Claire Folland made changes -
          Attachment screenshot-2.png [ 106223 ]
          Hide
          Permalink
          Claire Folland added a comment -
          submitted into swift, emailed Brian at the park
          Show
          Claire Folland added a comment - submitted into swift, emailed Brian at the park
          Claire Folland made changes -
          ID Number SBH005051
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Claire Folland [ claire ] Ella Simmonds [ ellas ]
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-3.png [ 106942 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have authorised this claim. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have authorised this claim. Screen shot attached.
          Hide
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          Ella Simmonds (Inactive) added a comment -
          -----Original Message-----
          From: crm@swiftleisure.co.uk [mailto:crm@swiftleisure.co.uk]
          Sent: 25 November 2015 10:55
          To: Adrienne Barwell
          Subject: Swift Customer Reference:[348651\597298\4432999\233]

          To: Surf Bay Leisure From: Craig Greenfield
          FAO: Adrienne Barwell Date: 25/11/2015

          Our Ref: CG/019761H

          Moselle 40/3b
          019761H

          Further to our previous email regarding an engineer’s visit to the above van, I can confirm that our engineer will be attending TURNBERRY HOLIDAY PARK week commencing 30/11

          Please ensure that access is available, if this date is not suitable please let me know asap.


          Kind Regards

          Craig Greenfield
          Planner, Customer Services
          Show
          Ella Simmonds (Inactive) added a comment - -----Original Message----- From: crm@swiftleisure.co.uk [mailto: crm@swiftleisure.co.uk ] Sent: 25 November 2015 10:55 To: Adrienne Barwell Subject: Swift Customer Reference:[348651\597298\4432999\233] To: Surf Bay Leisure From: Craig Greenfield FAO: Adrienne Barwell Date: 25/11/2015 Our Ref: CG/019761H Moselle 40/3b 019761H Further to our previous email regarding an engineer’s visit to the above van, I can confirm that our engineer will be attending TURNBERRY HOLIDAY PARK week commencing 30/11 Please ensure that access is available, if this date is not suitable please let me know asap. Kind Regards Craig Greenfield Planner, Customer Services
          Ella Simmonds (Inactive) made changes -
          ID Number SBH005051 CG/019761H
          Hide
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          Ella Simmonds (Inactive) added a comment -
          Park emailed by me to check they are available w/c 30 nov
          Show
          Ella Simmonds (Inactive) added a comment - Park emailed by me to check they are available w/c 30 nov
          Ella Simmonds (Inactive) made changes -
          Attachment email to park.png [ 107053 ]
          Ella Simmonds (Inactive) made changes -
          Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          The van has been drained down so Swift have left the replacement mixer tap with the site.
          Show
          Adrienne Barwell (Inactive) added a comment - The van has been drained down so Swift have left the replacement mixer tap with the site.
          Adrienne Barwell (Inactive) made changes -
          Attachment Completion by Swift.png [ 107808 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 30/Nov/15
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Ella Simmonds [ ellas ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Hide
          Permalink
          Ella Simmonds (Inactive) added a comment -
          I have now updated the park
          Show
          Ella Simmonds (Inactive) added a comment - I have now updated the park
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1h 8m 1 Claire Folland 17/Nov/15 12:55 PM
          Submitted Submitted Awaiting Customer Info Awaiting Customer Info
          		8d 21h 29m 1 Ella Simmonds (Inactive) 26/Nov/15 10:24 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		12d 5h 2m 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Submitted Submitted Acknowledged Acknowledged
          		6s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		11s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		20s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		3s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:27 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:28 PM
          Resolved Resolved Complete Complete
          		3s 1 Adrienne Barwell (Inactive) 08/Dec/15 3:28 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: