Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:muirfield 10
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Hire_or_Retail:Retail
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Serial:019761h
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Model:Moselle
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Year:2015
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Size:40x12
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ID Number:CG/019761H SBH005892
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Status Colour:
Complete
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Stock_Number:31722
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Times Scheduled:3
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Park_Company:TURNBERRY HOLIDAY PARK
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Park_Postcode:KA26 9JW
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Park_Contact:Nick
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Park_Phone:01655 331288 sales office or GM - Lee Elliott 07964 979714
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Park_Code:TURN24
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
1. |
Update Customer | |
Complete | Ella Simmonds (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - the shower mixer unit is leaking badly | the exteror side door is not closing properly |
| Issue Type | Toilet/Shower (8 Weeks) [ 41 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Due Date | 12/Jan/16 | 15/Dec/15 |
| ID Number | SBH005051 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Assignee | Claire Folland [ claire ] | Ella Simmonds [ ellas ] |
| Attachment | Brian's email confirmation of siting and leveling.png [ 106673 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Attachment | screenshot-3.png [ 106940 ] |
| ID Number | SBH005051 | CG/019761H |
| Attachment | email to park .png [ 107051 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 30/Nov/15 | |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Ella Simmonds [ ellas ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| ID Number | CG/019761H | CG/019761H SBH005892 |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Priority | Normal [ 21 ] | Manager escalations [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-4.png [ 126245 ] |
| Summary | the exteror side door is not closing properly | the exteror doors and windows are draughty |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-5.png [ 126246 ] |
| Attachment | screenshot-6.png [ 126426 ] |
| Attachment | screenshot-7.png [ 127909 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Attachment | screenshot-8.png [ 127910 ] |
| Times Scheduled | 2 | 3 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 30/Nov/15 | 26/Sep/16 |
| Plot |
| Attachment | screenshot-9.png [ 132255 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Isabel Smith [ monica ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |