Details
-
Type:
Internal Doors (8 Weeks)
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Status: Complete
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Priority:
Manager escalations
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Resolution: Completed
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Labels:None
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Part Number:9829404
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Responsibility:SurfBay Attending
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Plot:Poppy 43.
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Serial:019553H
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Manufacturer:Swift
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Model:Moselle
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Year:2015
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Size:40x13
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ID Number:SBH005089
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Status Colour:
Complete
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Order No:A68984 SBH003597
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Stock_Number:31216
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Times Scheduled:2
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Park_Company:Oakdene Forest Park
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Park_Postcode:BH24 2RZ
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Park_Phone:01202 865601
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Park_Email:Leanne.Buckingham@shorefield.co.uk
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Park_Code:OAKD02
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Park_Key_Account:Yes
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SLA Status:
Description
Swift will only cover cracked door and shower issue - please see my email to liam 9.12.15.
1. |
Update Customer |  |
Complete | Ella Simmonds (Inactive) | |
2. |
Update Customer | |
Complete | Claire Folland | |
3. |
Check Parts | |
Complete | Claire Folland |
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | SO41 0LH | |
| Park_Email | sandra.goodley@shorefield.co.uk | |
| Park_Phone | 01590 648425 | |
| Park_Code | SHOR01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Shorefield Road | |
| Park_City | Downton, Nr. Lymington | |
| Park_Address | Shorefield Holiday Village |
| Assignee | Nikki Curtis [ nikkic ] | Ella Simmonds [ ellas ] |
| Attachment | screenshot-1.png [ 106661 ] |
| Attachment | 20 nov 2015.png [ 106691 ] |
| Attachment | 20 nov 2015.png [ 106692 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Manufacturer | Swift | Swift |
| Plot | Poppy 43. |
| Park_Company | Shorefield Holiday Village | Oakdene Forest Park |
| Park_Postcode | SO41 0LH | BH24 2RZ |
| Park_Email | sandra.goodley@shorefield.co.uk | |
| Park_Phone | 01590 648425 | 01202 865601 |
| Park_Code | SHOR01 | OAKD02 |
| Park_Address2 | Shorefield Road | St Leonards, Nr Ringwood |
| Park_City | Downton, Nr. Lymington | |
| Park_Address | Shorefield Holiday Village | Oakdene Forest Park |
| Attachment | update email to Liam at site.png [ 107929 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Description | re-submitted to Swift as they cancelled by mistake |
| Attachment | update email to Liam at site.png [ 107936 ] |
| Status | Submitted [ 10001 ] | Awaiting Customer Info [ 10012 ] |
| Description | re-submitted to Swift as they cancelled by mistake | Swift will only cover cracked door and shower issue - please see my email to liam 9.12.15. |
| Attachment | my email to Swift with info so they can approve the door and shower.png [ 107958 ] |
| Attachment | swift authorised claim.png [ 108425 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Assignee | Ella Simmonds [ ellas ] | Adrienne Barwell [ adrienne ] |
| Attachment | query for Liam at Shorefield.png [ 108929 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | parts due date.png [ 110135 ] |
| Parts Expected | 22/Feb/16 | |
| ID Number | SBH005192 | |
| Order No | A68984 SBH003597 | |
| Part Number | 9829404 |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Responsibility | Manufacturer Attending [ 10045 ] | SurfBay Attending [ 10042 ] |
| Attachment | expected dates.png [ 111335 ] |
| Parts Expected | 22/Feb/16 | 15/Feb/16 |
| Priority | Normal [ 21 ] | Manager escalations [ 10000 ] |
| Attachment | upated the site.png [ 111398 ] |
| Attachment | screenshot-2.png [ 111621 ] |
| ID Number | SBH005192 | SBH005089 |
| Attachment | parts due date.png [ 111924 ] |
| Parts Expected | 15/Feb/16 | 14/Mar/16 |
| Attachment | screenshot-3.png [ 111953 ] |
| Attachment | amended address.png [ 112344 ] |
| Attachment | parts due date.png [ 112347 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Claire Folland [ claire ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Attachment | CCF09042016_00000.jpg [ 114604 ] |
| Serial | 019351H | 019553H |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Plot |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Claire Folland [ claire ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
made changes -
| Park_Contact |