Swift
  1. Swift
  2. SWIFT-9772

Main bedroom door cracked

        Details

        • Type: Internal Doors (8 Weeks) Internal Doors (8 Weeks)
        • Status: Complete
        • Priority: Manager escalations Manager escalations
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          9829404
        • Responsibility:
          SurfBay Attending
        • Plot:
           Poppy 43.
        • Serial:
          019553H
        • Manufacturer:
          Swift
        • Model:
          Moselle
        • Year:
          2015
        • Size:
          40x13
        • ID Number:
          SBH005089
        • Status Colour:
          Complete Complete
        • Order No:
          A68984 SBH003597
        • Stock_Number:
          31216
        • Times Scheduled:
          2
        • Park_Company:
           Oakdene Forest Park
        • Park_Postcode:
          BH24 2RZ
        • Park_Phone:
          01202 865601
        • Park_Email:
          Leanne.Buckingham@shorefield.co.uk
        • Park_Code:
          OAKD02
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Swift will only cover cracked door and shower issue - please see my email to liam 9.12.15.
          1. update email to Liam at site.png
            240 kB
          2. update email to Liam at site.png
            224 kB
          3. upated the site.png
            87 kB
          4. swift authorised claim.png
            284 kB
          5. screenshot-3.png
            186 kB
          6. screenshot-2.png
            204 kB
          7. screenshot-1.png
            302 kB
          8. query for Liam at Shorefield.png
            89 kB
          9. parts due date.png
            171 kB
          10. parts due date.png
            164 kB
          11. parts due date.png
            195 kB
          12. my email to Swift with info so they can approve the door and shower.png
            212 kB
          13. expected dates.png
            170 kB
          14. CCF09042016_00000.jpg
            595 kB
          15. amended address.png
            195 kB
          16. 20 nov 2015.png
            360 kB
          17. 20 nov 2015.png
            373 kB

            Activity

            Debbie Bartlett
            16/Apr/16 12:55 PM
            Debbie Bartlett
            Resolved
            Status Change
            Debbie Bartlett
            Complete
            5 seconds
            Debbie Bartlett
            16/Apr/16 12:55 PM
            Ellie W
            Awaiting Payment
            Status Change
            Debbie Bartlett
            Resolved
            6 seconds
            Debbie Bartlett
            16/Apr/16 12:55 PM
            Ellie W
            Issue Invoice
            Status Change
            Ellie W
            Awaiting Payment
            5 seconds
            Debbie Bartlett
            16/Apr/16 12:55 PM
            Claire Folland
            Engineer Visit Rescheduled
            Status Change
            Ellie W
            Issue Invoice
            2 seconds
            Debbie Bartlett
            16/Apr/16 12:55 PM
            Claire Folland
            Engineer Scheduled
            Status Change
            Claire Folland
            Engineer Visit Rescheduled
            5 seconds
            Debbie Bartlett
            16/Apr/16 12:55 PM
            Adrienne Barwell
            Worksheet Issued
            Status Change
            Claire Folland
            Engineer Scheduled
            3 weeks and 5 days and 1 hour and 50 minutes and 58 seconds
            Claire Folland
            21/Mar/16 11:04 AM
            Claire Folland
            Parts Recieved
            Status Change
            Adrienne Barwell
            Worksheet Issued
            2 minutes and 41 seconds
            Claire Folland
            21/Mar/16 11:01 AM
            Debbie Bartlett
            Parts ordered
            Status Change
            Claire Folland
            Parts Recieved
            Claire Folland
            21/Mar/16 11:01 AM
            Debbie Bartlett
             
            Assigned
            Claire Folland
             
            1 month and 3 weeks and 23 hours and 26 minutes and 34 seconds
            Adrienne Barwell
            28/Jan/16 11:34 AM
            Adrienne Barwell
             
            Assigned
            Debbie Bartlett
             
            1 minute and 45 seconds
            Adrienne Barwell
            28/Jan/16 11:33 AM
            Adrienne Barwell
            Acknowledged
            Status Change
            Adrienne Barwell
            Parts ordered
            3 weeks and 1 day and 2 hours and 10 minutes and 26 seconds
            Adrienne Barwell
            06/Jan/16 9:22 AM
            Ella Simmonds
             
            Assigned
            Adrienne Barwell
             
            2 weeks and 6 days and 17 hours and 58 minutes and 45 seconds
            Debbie Bartlett
            16/Dec/15 3:23 PM
            Ella Simmonds
            Submitted
            Status Change
            Ella Simmonds
            Acknowledged
            4 seconds
            Debbie Bartlett
            16/Dec/15 3:23 PM
            Ella Simmonds
            Awaiting Customer Info
            Status Change
            Ella Simmonds
            Submitted
            1 week and 1 hour and 28 minutes and 38 seconds
            Ella Simmonds
            09/Dec/15 1:55 PM
            Ella Simmonds
            Submitted
            Status Change
            Ella Simmonds
            Awaiting Customer Info
            29 minutes and 21 seconds
            Ella Simmonds
            09/Dec/15 1:25 PM
            Ella Simmonds
            Awaiting Customer Info
            Status Change
            Ella Simmonds
            Submitted
            2 weeks and 4 days and 20 hours and 24 minutes and 46 seconds
            Ella Simmonds
            20/Nov/15 5:00 PM
            Ella Simmonds
            Open
            Status Change
            Ella Simmonds
            Awaiting Customer Info
            3 hours and 46 minutes and 57 seconds
            Transition Owner Before Transition Transition After Transition Response Time
            Nikki Curtis
            20/Nov/15 1:14 PM
            Nikki Curtis
             
            Assigned
            Ella Simmonds
             
            18 seconds

              People

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Parts Expected: