Swift
  1. Swift
  2. SWIFT-9795

the screw is loose in the en-suite bath plug hole fixing

        Details

        • Type: Plumbing (3 weeks) Plumbing (3 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          45
        • Hire_or_Retail:
          Retail
        • Serial:
          018516h
        • Manufacturer:
          Sw
        • Model:
          Moselle
        • Year:
          2015
        • Size:
          40x13
        • ID Number:
          SBH005065
        • Status Colour:
          Complete Complete
        • Times Scheduled:
          3
        • Park_Company:
           Trewince Farm Holiday Park
        • Park_Postcode:
          PL27 7RL
        • Park_Phone:
          01208 812830
        • Park_Email:
          enquiries@trewincefarm-holidaypark.co.uk
        • Park_Code:
          TREW02
        • Additional Contact Details:
          Hide
          Karen and Terry Hinz are the end users
          (Mobile Tel No 07802-541007)
          Show
          Karen and Terry Hinz are the end users (Mobile Tel No 07802-541007)
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. 10.2.16.png
          239 kB
        2. CCF02022016_00003.jpg
          724 kB
        3. submission to Swift.png
          272 kB

          Activity

          Ascending order - Click to sort in descending order
          Ella Simmonds (Inactive) created issue -
          Ella Simmonds (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PL27 7RL
          Park_Email enquiries@trewincefarm-holidays.co.uk
          Park_Phone 01208 812830
          Park_Code TREW02
          Park_Key_Account No
          Park_Address2 St Issey
          Park_City Wadebridge
          Park_Address Trewince Farm Holiday Park
          Ella Simmonds (Inactive) made changes -
          Year 2015
          Size 40x13
          Model Moselle
          Hide
          Permalink
          Ella Simmonds (Inactive) added a comment -
          issue submitted onto swift site - see attached screenshot
          Show
          Ella Simmonds (Inactive) added a comment - issue submitted onto swift site - see attached screenshot
          Ella Simmonds (Inactive) made changes -
          Attachment submission to Swift.png [ 106927 ]
          Ella Simmonds (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH005065
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          ack - parts are on order
          Show
          Adrienne Barwell (Inactive) added a comment - ack - parts are on order
          Adrienne Barwell (Inactive) made changes -
          Assignee Ella Simmonds [ ellas ] Adrienne Barwell [ adrienne ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift sent a cover speed fit 1710941, spoke to steve, he has advised we never use this part, he is on site tomorrow, will have a look to see if he can sort this without parts
          Show
          Claire Folland added a comment - swift sent a cover speed fit 1710941, spoke to steve, he has advised we never use this part, he is on site tomorrow, will have a look to see if he can sort this without parts
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Steve did not do this job last week, due to his vehicle breaking down, I have therefore rescheduled this job for Monday (Matt will have to attend)
          Show
          Adrienne Barwell (Inactive) added a comment - Steve did not do this job last week, due to his vehicle breaking down, I have therefore rescheduled this job for Monday (Matt will have to attend)
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 21/Jan/16
          Plot
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 21/Jan/16 25/Jan/16
          Plot
          Adrienne Barwell (Inactive) made changes -
          Responsibility Undecided [ 10040 ] SurfBay Attending [ 10042 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          complete by Matt Peters
          Show
          Adrienne Barwell (Inactive) added a comment - complete by Matt Peters
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF02022016_00003.jpg [ 110429 ]
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Adrienne Barwell (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Adrienne Barwell (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Adrienne Barwell (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 2 3
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoiced Swift and Requested Payment - 465338
          Show
          Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465338
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 465338
          Ellie W (Inactive) made changes -
          Attachment 10.2.16.png [ 110941 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          This is showing as credited on the Swift System
          Show
          Ellie W (Inactive) added a comment - This is showing as credited on the Swift System
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		14m 13s 1 Ella Simmonds (Inactive) 24/Nov/15 2:40 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		12s 1 Adrienne Barwell (Inactive) 26/Jan/16 2:17 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		6d 19h 33m 1 Adrienne Barwell (Inactive) 02/Feb/16 9:50 AM
          Complete Complete Reopened Reopened
          		32s 1 Adrienne Barwell (Inactive) 02/Feb/16 9:51 AM
          Reopened Reopened Submitted Submitted
          		6s 1 Adrienne Barwell (Inactive) 02/Feb/16 9:51 AM
          Submitted Submitted Acknowledged Acknowledged
          		9d 20h 10m 2 Adrienne Barwell (Inactive) 02/Feb/16 9:51 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		46d 23h 14m 2 Adrienne Barwell (Inactive) 02/Feb/16 9:52 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		6d 4h 13m 2 Adrienne Barwell (Inactive) 02/Feb/16 9:53 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Adrienne Barwell (Inactive) 02/Feb/16 9:53 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		23h 56m 2 temp 03/Feb/16 9:49 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		7d 4h 55m 2 temp 10/Feb/16 2:44 PM
          Resolved Resolved Complete Complete
          		9s 2 temp 10/Feb/16 2:44 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: