Details
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Type:
Internal Doors (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:27
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Hire_or_Retail:Hire_fleet
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Serial:018288h
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Manufacturer:Swift
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Model:burgundy
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Year:2015
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Size:35x12
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ID Number:SBH004408
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Status Colour:
Complete
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Stock_Number:30750
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Times Scheduled:3
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Park_Company:Trewince Farm Holiday Park
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Park_Postcode:PL27 7RL
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Park_Phone:01208 812830
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Park_Email:enquiries@trewincefarm-holidaypark.co.uk
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Park_Code:TREW02
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Park_Key_Account:Yes
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SLA Status:
1. |
Update Customer |  |
Complete | Ella Simmonds (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports shaver light in bathroom not working | All internal doors need adjusting |
| Issue Type | Lampshades/lights (2 weeks) [ 9 ] | Internal Doors (8 Weeks) [ 29 ] |
| Manufacturer | Swift | |
| Due Date | 05/May/15 | 20/Jan/16 |
| Plot | 27 | |
| Work Scheduled | 18/May/15 | 20/Jan/16 |
| Attachment | email to Park confirming.png [ 107002 ] |
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Ella Simmonds (Inactive)
added a comment -
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submitted
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Ella Simmonds (Inactive)
added a comment - submitted
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Swift have rejected this cliam. I have called the site and left a messageasking them to call me back.To astablish if the van has been moved.
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Debbie Bartlett (Inactive)
added a comment - - edited Swift have rejected this cliam. I have called the site and left a messageasking them to call me back.To astablish if the van has been moved.
I have emailed Swift to dispute the rejection. As we carried out the process correctly.
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Debbie Bartlett (Inactive)
added a comment - I have emailed Swift to dispute the rejection. As we carried out the process correctly.
Reece has emailed to inform me that this is our responsibility as we adjusted the doors on the original PDI. Screen shot attached.
I have emailed back, we will attended this claim, and invoice swift for the job.
I have emailed back, we will attended this claim, and invoice swift for the job.
Show
Debbie Bartlett (Inactive)
added a comment - Reece has emailed to inform me that this is our responsibility as we adjusted the doors on the original PDI. Screen shot attached.
I have emailed back, we will attended this claim, and invoice swift for the job.
| Attachment | 2-12-15.png [ 107479 ] |
| Attachment | 2-12-15.png [ 107480 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Ella Simmonds [ ellas ] | Adrienne Barwell [ adrienne ] |
| Attachment | screenshot-1.png [ 107597 ] |
| Attachment | screenshot-2.png [ 107598 ] |
I have spoken to Reece from Swift. Swift have requested that we give more detail, about this claim. I have then spoken to the park and emailed this information to swift. Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - I have spoken to Reece from Swift. Swift have requested that we give more detail, about this claim. I have then spoken to the park and emailed this information to swift. Screen shot attached.
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 20/Jan/16 | 09/Dec/15 |
| Plot |
| Times Scheduled | 2 | 3 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Plot |
Completed worksheet scanned and attached
| Attachment | SKM_C224e15121610591.pdf [ 108352 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
work carried out by Steve
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Adrienne Barwell (Inactive)
added a comment - work carried out by Steve
This has already been credited by Swift
Show
Ellie W (Inactive)
added a comment - This has already been credited by Swift
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | N/A |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h | 1 | Ella Simmonds (Inactive) | 25/Nov/15 2:56 PM | |||||
|
6d 22h 20m | 1 | debbieb | 02/Dec/15 1:17 PM | |||||
|
19s | 1 | debbieb | 02/Dec/15 1:17 PM | |||||
|
1d 23h 9m | 1 | Adrienne Barwell (Inactive) | 04/Dec/15 12:26 PM | |||||
|
5d 1h 54m | 1 | debbieb | 09/Dec/15 2:20 PM | |||||
|
6d 23h 56m | 1 | Adrienne Barwell (Inactive) | 16/Dec/15 2:17 PM | |||||
|
23h 49m | 1 | temp | 17/Dec/15 2:06 PM | |||||
|
21s | 1 | temp | 17/Dec/15 2:07 PM | |||||
|
7s | 1 | temp | 17/Dec/15 2:07 PM |
