Swift
  1. Swift
  2. SWIFT-9824

Outside door retainer has broken off

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          1714350
        • Responsibility:
          SurfBay Attending
        • Plot:
          summer breeze 305 (Mr and Mrs Kelly)
        • Hire_or_Retail:
          Retail
        • Serial:
          019072h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2015
        • Size:
          35x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31322
        • Times Scheduled:
          4
        • Park_Company:
           Shorefield Holiday Village
        • Park_Postcode:
          SO41 0LH
        • Park_Contact:
          Katrina Philp
        • Park_Phone:
          01590 648 307
        • Park_Email:
          Katrina.Philp@shorefield.co.uk
        • Park_Code:
          SHOR01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1d 5h 3m 1 Ella Simmonds (Inactive) 27/Nov/15 2:14 PM
          Submitted Submitted Acknowledged Acknowledged
          		3d 22h 35m 1 debbieb 01/Dec/15 12:49 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		13d 1h 54m 1 Claire Folland 14/Dec/15 2:43 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		31d 59m 1 Adrienne Barwell (Inactive) 14/Jan/16 3:43 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		13d 20h 12m 1 Adrienne Barwell (Inactive) 28/Jan/16 11:56 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		5d 21h 29m 1 temp 03/Feb/16 9:25 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		97d 7h 49m 1 temp 10/May/16 6:15 PM
          Resolved Resolved Complete Complete
          		4s 1 temp 10/May/16 6:15 PM
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Still showing as pending approval on the Swift system
          Show
          Ellie W (Inactive) added a comment - Still showing as pending approval on the Swift system
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Still showing as pending approval on Swift
          Show
          Ellie W (Inactive) added a comment - Still showing as pending approval on Swift
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Adrienne Barwell (Inactive) made changes -
          Responsibility Manufacturer Attending [ 10045 ] SurfBay Attending [ 10042 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          This is still showing as pending approval on the swift system
          Show
          Ellie W (Inactive) added a comment - This is still showing as pending approval on the swift system
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number Swift attended 465336
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoice Issued and Payment Requested - 465336
          Show
          Ellie W (Inactive) added a comment - Invoice Issued and Payment Requested - 465336
          Hide
          Permalink
          Claire Folland added a comment -
          Door retainer is still on the rack, have emailed Sandra asking if i post it to her does she have someone who can fit it
          Show
          Claire Folland added a comment - Door retainer is still on the rack, have emailed Sandra asking if i post it to her does she have someone who can fit it
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Claire to check whether Preston carried out this repair
          Show
          Adrienne Barwell (Inactive) added a comment - Claire to check whether Preston carried out this repair
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 3 4
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Assignee Ella Simmonds [ ellas ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Claire Folland added a comment -
          Recieved replacement door retainer, issued worksheet, Preston is on site Wed
          Show
          Claire Folland added a comment - Recieved replacement door retainer, issued worksheet, Preston is on site Wed
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Ella Simmonds (Inactive) made changes -
          Attachment retainer authorised .png [ 107590 ]
          Hide
          Permalink
          Ella Simmonds (Inactive) added a comment -
          I have updated Sandra
          Show
          Ella Simmonds (Inactive) added a comment - I have updated Sandra
          Ella Simmonds (Inactive) made changes -
          Attachment email to sandra to update her.png [ 107376 ]
          Debbie Bartlett (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have acknowledged the the parts are on order. Screen attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have acknowledged the the parts are on order. Screen attached.
          Hide
          Permalink
          Ella Simmonds (Inactive) added a comment -
          All submitted to Swift and Sandra from Park updated
          Show
          Ella Simmonds (Inactive) added a comment - All submitted to Swift and Sandra from Park updated
          Ella Simmonds (Inactive) made changes -
          Part Number 1714350
          Ella Simmonds (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Adrienne Barwell (Inactive) made changes -
          Plot .. summer breeze 305 (Mr and Mrs Kelly)
          Ella Simmonds (Inactive) made changes -
          Attachment Sandra's email.png [ 107034 ]
          Hide
          Permalink
          Ella Simmonds (Inactive) added a comment -
          Sandra from Shorefield reported the above - please see her email attached
          Show
          Ella Simmonds (Inactive) added a comment - Sandra from Shorefield reported the above - please see her email attached
          Ella Simmonds (Inactive) made changes -
          Attachment IMAG1956 broken off door retainer. Shorefield. 019072h..jpg [ 107033 ]
          Ella Simmonds (Inactive) made changes -
          Summary CLONE - PDI reports scratch on the ceiling board in the lounge Outside door retainer has broken off
          Priority Agreed Date [ 26 ] Normal [ 21 ]
          Due Date 25/Aug/15 24/Dec/15
          ID Number SBH004628
          Work Scheduled 23/Nov/15 24/Dec/15
          Ella Simmonds (Inactive) made changes -
          Field Original Value New Value
          Issue Type Wallboards/Ceiling Boards (8 Weeks) [ 6 ] Ext Doors & Windows (4 weeks) [ 4 ]
          Ella Simmonds (Inactive) created issue -

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: