Details

    • Type: Missing items (4 weeks) Missing items (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Undecided
    • Plot:
      15
    • Serial:
      018518h
    • Manufacturer:
      Swift
    • Model:
      Loire
    • Year:
      2016
    • Size:
      28x12
    • ID Number:
      SBH004999
    • Status Colour:
      Complete Complete
    • Order No:
      AS9690/5035
    • Stock_Number:
      31567
    • Times Scheduled:
      1
    • Park_Company:
       Home Farm Holiday Centre - Dibby
    • Park_Postcode:
      TA4 4DP
    • Park_Phone:
      01984 632487
    • Park_Email:
      homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
    • Park_Code:
      HOME02
    • Additional Contact Details:
      Mr and Mrs Morris
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Completion by Swift.png
      163 kB
    2. screenshot-1.jpg
      360 kB
    3. screenshot-2.png
      306 kB
    4. screenshot-3.png
      360 kB
    5. screenshot-4.png
      287 kB

      Activity

      Karen Watson (Inactive) created issue -
      Karen Watson (Inactive) made changes -
      Field Original Value New Value
      Issue Type Grill [ 100 ] Missing items (4 weeks) [ 16 ]
      Due Date 27/Nov/15 20/Nov/15
      Hide
      Karen Watson (Inactive) added a comment -
      Fault identified on PDI. Submitted to Swift
      Show
      Karen Watson (Inactive) added a comment - Fault identified on PDI. Submitted to Swift
      Karen Watson (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH004999
      Adrienne Barwell (Inactive) made changes -
      Additional Contact Details Mr and Mrs Morris
      Hide
      Adrienne Barwell (Inactive) added a comment -
      This Van is not being sold until the 1st January 2016
      Show
      Adrienne Barwell (Inactive) added a comment - This Van is not being sold until the 1st January 2016
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Swift engineer attending
      Show
      Adrienne Barwell (Inactive) added a comment - Swift engineer attending
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Emailed update to the site.
      Show
      Adrienne Barwell (Inactive) added a comment - Emailed update to the site.
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-1.jpg [ 105511 ]
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      Craig has emailed: screen shot attached.
      Show
      Debbie Bartlett (Inactive) added a comment - - edited Craig has emailed: screen shot attached.
      Adrienne Barwell (Inactive) made changes -
      Assignee Karen Watson [ karenw ] Debbie Bartlett [ debbieb ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-2.png [ 107109 ]
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      Swift attending site 7/11/2015 screen shot attached. I have also ordered the part will ask Claire to put it back into our stock.
      Show
      Debbie Bartlett (Inactive) added a comment - - edited Swift attending site 7/11/2015 screen shot attached. I have also ordered the part will ask Claire to put it back into our stock.
      Debbie Bartlett (Inactive) made changes -
      Project Swift [ 10018 ] Good Will [ 10454 ]
      Key SWIFT-9535 GW-1686
      Workflow Manufacturers ver 2.2 [ 175228 ] Pre-Owned Ver 2.5 [ 176537 ]
      Status Acknowledged [ 10005 ] Awaiting Quote [ 10006 ]
      Reporter Karen Watson [ karenw ] Debbie Bartlett [ debbieb ]
      Responsibility Manufacturer Attending [ 10045 ]
      Times Scheduled 0
      Debbie Bartlett (Inactive) made changes -
      Order No 1414708
      Debbie Bartlett (Inactive) made changes -
      Order No 1414708 AS9690/5035
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-3.png [ 107112 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment screenshot-4.png [ 107118 ]
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
      Debbie Bartlett (Inactive) made changes -
      Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
      Debbie Bartlett (Inactive) made changes -
      Project Good Will [ 10454 ] Swift [ 10018 ]
      Key GW-1686 SWIFT-9834
      Workflow Pre-Owned Ver 2.5 [ 176537 ] Manufacturers ver 2.2 [ 176540 ]
      Responsibility Undecided [ 10040 ]
      Times Scheduled 0
      Debbie Bartlett (Inactive) made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Swift will be attending W/C 7/11/15
      Show
      Debbie Bartlett (Inactive) added a comment - Swift will be attending W/C 7/11/15
      Adrienne Barwell (Inactive) made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
      Adrienne Barwell (Inactive) made changes -
      Attachment Completion by Swift.png [ 108304 ]
      Adrienne Barwell (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Adrienne Barwell (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Contact
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      31m 5s 1 Karen Watson (Inactive) 23/Oct/15 3:02 PM
      Submitted Submitted Acknowledged Acknowledged
      13d 22h 8m 1 Adrienne Barwell (Inactive) 06/Nov/15 12:11 PM
      Acknowledged Acknowledged Awaiting Quote Awaiting Quote
      20d 1h 43m 1 debbieb 26/Nov/15 1:54 PM
      Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
      32m 18s 1 debbieb 26/Nov/15 2:26 PM
      Quotation supplied Quotation supplied Quotation accepted Quotation accepted
      1s 1 debbieb 26/Nov/15 2:26 PM
      Quotation accepted Quotation accepted Parts ordered Parts ordered
      6s 1 debbieb 26/Nov/15 2:26 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      7d 2h 19m 1 debbieb 03/Dec/15 4:46 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      11d 22h 53m 1 Adrienne Barwell (Inactive) 15/Dec/15 3:40 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      5s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:40 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      2s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:40 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      40s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:40 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:40 PM
      Resolved Resolved Complete Complete
      3s 1 Adrienne Barwell (Inactive) 15/Dec/15 3:41 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved: