Swift
  1. Swift
  2. SWIFT-9838

carpet divider damaged in lounge area

        Details

        • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          ...
        • Serial:
          019819H
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2016
        • Size:
          28x10
        • ID Number:
          SBH005082
        • PRN:
          SBH005082
        • Status Colour:
          Complete Complete
        • Order No:
          A68400 SBH003591
        • Stock_Number:
          31475
        • Times Scheduled:
          1
        • Park_Company:
           Polzeath Beach Holiday Park
        • Park_Postcode:
          PL27 6ST
        • Park_Contact:
          Louise and Michael Wonnacott
        • Park_Phone:
          01208863320
        • Park_Email:
          info@Polzeathbeachholidaypark.com
        • Park_Code:
          POLZ01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Swift approved the divider and queried the scratch to handle but i explained that cannot take a photo of scratch as not possible and re submitted
          1. PDF File
            SKM_C224e16021809060.pdf
            262 kB
            Adrienne Barwell
          1. parts due date.png
            162 kB
          2. Swift have approved parts order.png
            315 kB

            Activity

            Ascending order - Click to sort in descending order
            Ella Simmonds (Inactive) created issue -
            Ella Simmonds (Inactive) made changes -
            Field Original Value New Value
            Project PDI [ 10950 ] Swift [ 10018 ]
            Key PDI-1187 SWIFT-9838
            Issue Type PDI (2 weeks) [ 15 ] Carpets and vinyls (8 weeks) [ 13 ]
            Workflow PDI: Simple Issue Tracking Workflow [ 176551 ] Manufacturers ver 2.2 [ 176552 ]
            Engineer Preston Yeo [ 11851 ]
            Responsibility Undecided [ 10040 ]
            Depot Winkleigh [ 12050 ]
            Times Scheduled 0
            Ella Simmonds (Inactive) made changes -
            Summary CLONE - PDI to be carried out carpet divider damaged in lounge area
            Due Date 02/Dec/15 22/Jan/16
            Responsibility Undecided [ 10040 ] SurfBay Attending [ 10042 ]
            Work Scheduled 24/Nov/15 22/Jan/16
            Ella Simmonds (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Ella Simmonds (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Description Swift approved the divider and queried the scratch to handle but i explained that cannot take a photo of scratch as not possible and re submitted
            Ella Simmonds (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Ella Simmonds (Inactive) made changes -
            Attachment Swift have approved parts order.png [ 108102 ]
            Hide
            Permalink
            Ella Simmonds (Inactive) added a comment -
            Swift have approved parts request
            Show
            Ella Simmonds (Inactive) added a comment - Swift have approved parts request
            Adrienne Barwell (Inactive) made changes -
            Assignee Ella Simmonds [ ellas ] Adrienne Barwell [ adrienne ]
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment - - edited
            Put into swift system as Sw98380 parts on order
            Show
            Debbie Bartlett (Inactive) added a comment - - edited Put into swift system as Sw98380 parts on order
            Debbie Bartlett (Inactive) made changes -
            PRN SBH005082
            Adrienne Barwell (Inactive) made changes -
            Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) made changes -
            Attachment parts due date.png [ 110305 ]
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            Parts are in stock and due w.c 1.2.16
            Show
            Adrienne Barwell (Inactive) added a comment - Parts are in stock and due w.c 1.2.16
            Adrienne Barwell (Inactive) made changes -
            Parts Expected 01/Feb/16
            ID Number SBH005082
            Order No A68400 SBH003591
            Claire Folland made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Plot
            Hide
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            Claire Folland added a comment -
            recieved replacement carpet divider, issued worksheet
            Show
            Claire Folland added a comment - recieved replacement carpet divider, issued worksheet
            Claire Folland made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 22/Jan/16 11/Feb/16
            Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
            Plot
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            Keith attending 11.2.16
            Show
            Adrienne Barwell (Inactive) added a comment - Keith attending 11.2.16
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            complete by Keith
            Show
            Adrienne Barwell (Inactive) added a comment - complete by Keith
            Adrienne Barwell (Inactive) made changes -
            Attachment SKM_C224e16021809060.pdf [ 111530 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Claire Folland [ claire ] Ellie W [ temp ]
            Adrienne Barwell (Inactive) made changes -
            Priority Over 8 Weeks [ 25 ] Low [ 22 ]
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Invoiced Swift and Requested Payment - 465497
            Show
            Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465497
            Ellie W (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number 465497
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            Showing as credited on the connect system
            Show
            Ellie W (Inactive) added a comment - Showing as credited on the connect system
            Ellie W (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
            Resolution Completed [ 1 ]
            Ellie W (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		16m 53s 1 Ella Simmonds (Inactive) 27/Nov/15 10:05 AM
            Submitted Submitted Acknowledged Acknowledged
            		6d 1h 15m 1 Ella Simmonds (Inactive) 03/Dec/15 11:21 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		7d 3h 58m 1 Ella Simmonds (Inactive) 10/Dec/15 3:19 PM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		54d 18h 23m 1 Claire Folland 03/Feb/16 9:42 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		20s 1 Claire Folland 03/Feb/16 9:42 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		6d 23h 7m 1 Adrienne Barwell (Inactive) 10/Feb/16 8:50 AM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		8d 45m 1 Adrienne Barwell (Inactive) 18/Feb/16 9:35 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		5d 23h 37m 1 temp 24/Feb/16 9:13 AM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		7d 6h 4m 1 temp 02/Mar/16 3:17 PM
            Resolved Resolved Complete Complete
            		6s 1 temp 02/Mar/16 3:18 PM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled:
                  Parts Expected: