Swift
  1. Swift
  2. SWIFT-9839

small scratch to int. frame on exterior door

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          ...
        • Serial:
          019819H
        • Manufacturer:
          Swift
        • Model:
          Loire
        • Year:
          2016
        • Size:
          28x10
        • ID Number:
           SBH005082
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31475
        • Times Scheduled:
          1
        • Park_Company:
           Polzeath Beach Holiday Park
        • Park_Postcode:
          PL27 6ST
        • Park_Contact:
          Louise and Michael Wonnacott
        • Park_Phone:
          01208863320
        • Park_Email:
          info@Polzeathbeachholidaypark.com
        • Park_Code:
          POLZ01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Swift approved the divider and queried the scratch to handle but i explained that cannot take a photo of scratch as not possible and re submitted
          1. PDF File
            SKM_C224e16021809053.pdf
            289 kB
            Adrienne Barwell
          1. 2-12-15 preston 034.JPG
            7.61 MB
          2. 2-12-15 preston 035.JPG
            7.90 MB

            Activity

            Ascending order - Click to sort in descending order
            Ella Simmonds (Inactive) created issue -
            Ella Simmonds (Inactive) made changes -
            Field Original Value New Value
            Summary CLONE - carpet divider damaged in lounge area small scratch to int. frame on exterior door
            Issue Type Carpets and vinyls (8 weeks) [ 13 ] Ext Doors & Windows (4 weeks) [ 4 ]
            Due Date 22/Jan/16 25/Dec/15
            Work Scheduled 22/Jan/16 25/Dec/15
            Ella Simmonds (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Ella Simmonds (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Description Swift approved the divider and queried the scratch to handle but i explained that cannot take a photo of scratch as not possible and re submitted
            Adrienne Barwell (Inactive) made changes -
            Assignee Ella Simmonds [ ellas ] Adrienne Barwell [ adrienne ]
            Adrienne Barwell (Inactive) made changes -
            Assignee Adrienne Barwell [ adrienne ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) made changes -
            ID Number  SBH005082
            Work Scheduled 25/Dec/15
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            I have checked the system and Swift have authorised Surf Bay to attend, but we have not requested any parts. I will check our system to see if we have any photographs of the damage
            Show
            Adrienne Barwell (Inactive) added a comment - I have checked the system and Swift have authorised Surf Bay to attend, but we have not requested any parts. I will check our system to see if we have any photographs of the damage
            Adrienne Barwell (Inactive) made changes -
            Attachment 2-12-15 preston 034.JPG [ 110306 ]
            Attachment 2-12-15 preston 035.JPG [ 110307 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            We will issue a worksheet for Steve to try and touch this in., if the customer isn't happy we will have to re-submit to swift for a replacement door frame
            Show
            Adrienne Barwell (Inactive) added a comment - We will issue a worksheet for Steve to try and touch this in., if the customer isn't happy we will have to re-submit to swift for a replacement door frame
            Adrienne Barwell (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            worksheet issued we will attend in the next couple of weeks
            Show
            Adrienne Barwell (Inactive) added a comment - worksheet issued we will attend in the next couple of weeks
            Adrienne Barwell (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 15/Feb/16
            Plot
            Adrienne Barwell (Inactive) made changes -
            Work Scheduled 15/Feb/16 11/Feb/16
            Hide
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            Adrienne Barwell (Inactive) added a comment -
            Keith attending 11.2.16
            Show
            Adrienne Barwell (Inactive) added a comment - Keith attending 11.2.16
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Cleaned and waxed by Keith.
            Show
            Adrienne Barwell (Inactive) added a comment - Cleaned and waxed by Keith.
            Adrienne Barwell (Inactive) made changes -
            Attachment SKM_C224e16021809053.pdf [ 111529 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
            Adrienne Barwell (Inactive) made changes -
            Priority Over 8 Weeks [ 25 ] Low [ 22 ]
            Hide
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            Ellie W (Inactive) added a comment -
            Invoiced Swift and Requested Payment - 465497
            Show
            Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465497
            Ellie W (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number 465497
            Hide
            Permalink
            Ellie W (Inactive) added a comment -
            This is showing as credited on the connect system
            Show
            Ellie W (Inactive) added a comment - This is showing as credited on the connect system
            Ellie W (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
            Resolution Completed [ 1 ]
            Ellie W (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		14m 30s 1 Ella Simmonds (Inactive) 27/Nov/15 10:05 AM
            Submitted Submitted Acknowledged Acknowledged
            		6d 1h 15m 1 Ella Simmonds (Inactive) 03/Dec/15 11:21 AM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		57d 3h 20m 1 Adrienne Barwell (Inactive) 29/Jan/16 2:41 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		7m 23s 1 Adrienne Barwell (Inactive) 29/Jan/16 2:48 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		19d 18h 46m 1 Adrienne Barwell (Inactive) 18/Feb/16 9:34 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		5d 23h 35m 1 temp 24/Feb/16 9:09 AM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		7d 6h 6m 1 temp 02/Mar/16 3:16 PM
            Resolved Resolved Complete Complete
            		5s 1 temp 02/Mar/16 3:17 PM

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                Dates

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                  Created:
                  Updated:
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