Details
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Type:
Internal Doors (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:summer breeze 305 (Mr and Mrs Kelly)
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Hire_or_Retail:Retail
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Serial:019072h
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Manufacturer:Swift
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Model:Burgundy
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Year:2015
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Size:35x12
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Status Colour:
Complete
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Stock_Number:31322
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Times Scheduled:4
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Park_Company:Shorefield Holiday Village
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Park_Postcode:SO41 0LH
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Park_Contact:Katrina Philp
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Park_Phone:01590 648 307
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Park_Email:Katrina.Philp@shorefield.co.uk
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Park_Code:SHOR01
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Park_Key_Account:Yes
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SLA Status:
1. |
CLONE - CLONE - Update Customer |  |
Complete | Karen Watson (Inactive) | |
2. |
Update Customer | |
Complete | Ella Simmonds (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Outside door retainer has broken off | door warped, so does not close flush |
| Issue Type | Ext Doors & Windows (4 weeks) [ 4 ] | Internal Doors (8 Weeks) [ 29 ] |
| Due Date | 24/Dec/15 | 22/Jan/16 |
| Responsibility | Manufacturer Attending [ 10045 ] | SurfBay Attending [ 10042 ] |
| Work Scheduled | 24/Dec/15 | 22/Jan/16 |
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Ella Simmonds (Inactive)
added a comment -
Permalink
pic of warped door attached
Show
Ella Simmonds (Inactive)
added a comment - pic of warped door attached
| Attachment | 20151126_094346. Shorefield. Mr and Mrs Kelly. Warped door.jpg [ 107198 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
All submitted to Swift and Sandra from Park updated
Show
Ella Simmonds (Inactive)
added a comment - All submitted to Swift and Sandra from Park updated
| Attachment | updated Sandra.png [ 107200 ] |
| Attachment | screenshot-1.png [ 107619 ] |
swift have authorised this claim.Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - swift have authorised this claim.Screen shot attached.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swidft will be attending W/C 4/1/16 screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - - edited Swidft will be attending W/C 4/1/16 screen shot attached.
| Attachment | swift ack 9-12-15.png [ 107925 ] |
Swift have asked us to confirm which door this is.
Show
Adrienne Barwell (Inactive)
added a comment - Swift have asked us to confirm which door this is.
No response when I tried to ring so I will send an e-mail
Show
Adrienne Barwell (Inactive)
added a comment - No response when I tried to ring so I will send an e-mail
| Attachment | Request for further information.png [ 108385 ] |
I have tried to contact the site but the site is closed until 4th Jan
Show
Adrienne Barwell (Inactive)
added a comment - I have tried to contact the site but the site is closed until 4th Jan
| Attachment | Updated Reece.png [ 108391 ] |
| Assignee | Ella Simmonds [ ellas ] | Adrienne Barwell [ adrienne ] |
| Summary | door warped, so does not close flush | toilet door warped, so does not close flush |
| Responsibility | SurfBay Attending [ 10042 ] | Manufacturer Attending [ 10045 ] |
Complete by Wez (swift) 4/1/15
copy of the worksheet has been sent to Sandra as requested
copy of the worksheet has been sent to Sandra as requested
Show
Adrienne Barwell (Inactive)
added a comment - Complete by Wez (swift) 4/1/15
copy of the worksheet has been sent to Sandra as requested
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 3 | 4 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 22/Jan/16 | 04/Jan/16 |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
53m 58s | 1 | Ella Simmonds (Inactive) | 27/Nov/15 2:26 PM | |||||
|
6d 1h 16m | 1 | debbieb | 03/Dec/15 3:43 PM | |||||
|
39d 18h 15m | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM | |||||
|
7s | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 12/Jan/16 9:58 AM |
