Details
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Type:
Radiators (4 Weeks)
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Part Number:9836980
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Responsibility:SurfBay Attending
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Plot:Foxglove 5
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Serial:020018H
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Manufacturer:Swift
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Model:Burgundy
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Year:2016
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Size:28x12
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ID Number:sbh005092 and sbh005191
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Status Colour:
Complete
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Order No:A68173 SBH003590
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Stock_Number:31577
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Times Scheduled:1
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Park_Company:Oakdene Forest Park
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Park_Postcode:BH24 2RZ
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Park_Phone:01202 865601
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Park_Email:Leanne.Buckingham@shorefield.co.uk
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Park_Code:OAKD02
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Park_Key_Account:Yes
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SLA Status:
Description
no electric and not sited
1. |
Update Customer |  |
Complete | Ella Simmonds (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Damage to threshold in twin bedroom | wall bracket broken in kitchen |
| Issue Type | Floor (8 Weeks) [ 24 ] | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] |
| Summary | wall bracket broken in kitchen | radiator wall bracket broken in kitchen |
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Radiators (4 Weeks) [ 36 ] |
| Due Date | 03/Feb/16 | 06/Jan/16 |
| Park_Company | Shorefield Holiday Village | Oakdene Forest Park |
| Park_Postcode | SO41 0LH | BH24 2RZ |
| Park_Email | sandra.goodley@shorefield.co.uk | |
| Park_Phone | 01590 648425 | 01202 865601 |
| Park_Code | SHOR01 | OAKD02 |
| Park_Address2 | Shorefield Road | St Leonards, Nr Ringwood |
| Park_City | Downton, Nr. Lymington | |
| Park_Address | Shorefield Holiday Village | Oakdene Forest Park |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Hide
Ella Simmonds (Inactive)
added a comment -
Permalink
worksheet issued
Show
Ella Simmonds (Inactive)
added a comment - worksheet issued
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Once we receive radiator bracket, we can schedule engineer to visit site and fix radiator and threshold in bedroom.
Worksheet in folder with postit note on.
Worksheet in folder with postit note on.
Show
Ella Simmonds (Inactive)
added a comment - Once we receive radiator bracket, we can schedule engineer to visit site and fix radiator and threshold in bedroom.
Worksheet in folder with postit note on.
| Assignee | Ella Simmonds [ ellas ] | Debbie Bartlett [ debbieb ] |
| Assignee | Debbie Bartlett [ debbieb ] | Claire Folland [ claire ] |
have not recieved replacement wall bracket yet
Show
Claire Folland
added a comment - have not recieved replacement wall bracket yet
| Assignee | Claire Folland [ claire ] | Debbie Bartlett [ debbieb ] |
| Plot | Not Sited | Elder 6 |
| Attachment | CCF18012016_00008.jpg [ 109518 ] |
Keith has advised that both radiator brackets are broken and pipe out of radiator and all pressure has been lost in they system, he thinks it best to do this repair once the van is connected to water
Show
Adrienne Barwell (Inactive)
added a comment - Keith has advised that both radiator brackets are broken and pipe out of radiator and all pressure has been lost in they system, he thinks it best to do this repair once the van is connected to water
| ID Number | sbh005092 and sbh005191 |
I have checked the swift system and cannot see that Ella actually placed the parts on order even though she has added the part number. I have put in a second claim for the parts and also the labour, which Ella had forgotten to add.
Show
Adrienne Barwell (Inactive)
added a comment - I have checked the swift system and cannot see that Ella actually placed the parts on order even though she has added the part number. I have put in a second claim for the parts and also the labour, which Ella had forgotten to add.
Swift system showing as order received, parts on order. Order No:A68173
Show
Debbie Bartlett (Inactive)
added a comment - - edited Swift system showing as order received, parts on order. Order No:A68173
| Attachment | ack parts on order..png [ 109569 ] |
| Order No | A68173 |
| Attachment | parts due date.png [ 110308 ] |
Parts due 1.2.16
Show
Adrienne Barwell (Inactive)
added a comment - Parts due 1.2.16
| Parts Expected | 01/Feb/16 | |
| Part Number | 9836980 |
| Order No | A68173 | A68173 SBH003590 |
Recieved replacement radiator brackets, issued worksheet
Show
Claire Folland
added a comment - Recieved replacement radiator brackets, issued worksheet
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
Keith to attend
Show
Adrienne Barwell (Inactive)
added a comment - Keith to attend
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 10/Feb/16 | |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
| Attachment | CCF12022016_00007.jpg [ 111126 ] |
complete by Keith
Show
Adrienne Barwell (Inactive)
added a comment - complete by Keith
| Attachment | CCF12022016_00007.jpg [ 111127 ] |
| Attachment | CCF12022016_00007.jpg [ 111127 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Claire Folland [ claire ] | Ellie W [ temp ] |
| Priority | Normal [ 21 ] | Low [ 22 ] |
Invoiced and Requested Payment - 465062
Show
Ellie W (Inactive)
added a comment - Invoiced and Requested Payment - 465062
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 465062 |
This is showing as credited on the Swift system
Show
Ellie W (Inactive)
added a comment - This is showing as credited on the Swift system
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Plot | Elder 6 | Foxglove 5 |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] |
made changes -
| Park_Contact |
made changes -
| Park_Contact |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
48m 9s | 1 | Ella Simmonds (Inactive) | 02/Dec/15 2:01 PM | |||||
|
6d 39m | 1 | Ella Simmonds (Inactive) | 08/Dec/15 2:40 PM | |||||
|
2s | 1 | Ella Simmonds (Inactive) | 08/Dec/15 2:40 PM | |||||
|
1d 2h 12m | 1 | Ella Simmonds (Inactive) | 09/Dec/15 4:53 PM | |||||
|
55d 16h 46m | 1 | Claire Folland | 03/Feb/16 9:39 AM | |||||
|
2s | 1 | Claire Folland | 03/Feb/16 9:40 AM | |||||
|
5d 6h 21m | 1 | Adrienne Barwell (Inactive) | 08/Feb/16 4:01 PM | |||||
|
3d 19h 44m | 1 | Adrienne Barwell (Inactive) | 12/Feb/16 11:45 AM | |||||
|
4d 22h 2m | 1 | temp | 17/Feb/16 9:48 AM | |||||
|
14d 3h 3m | 1 | temp | 02/Mar/16 12:52 PM | |||||
|
5s | 1 | temp | 02/Mar/16 12:52 PM | |||||
|
92d 22h 29m | 1 | debbieb | 03/Jun/16 12:21 PM | |||||
|
26s | 1 | debbieb | 03/Jun/16 12:22 PM | |||||
|
5d 1h 13m | 1 | Adrienne Barwell (Inactive) | 08/Jun/16 1:36 PM |
