Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:...
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Hire_or_Retail:Hire_fleet
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Serial:020614h
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Manufacturer:Swift
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Model:Loire
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Year:2016
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Size:28x12
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ID Number:SBH005103
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Status Colour:
Complete
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Stock_Number:31893
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Times Scheduled:2
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Park_Company:Holiday Resort Unity
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Park_Postcode:TA8 2RB
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Park_Contact:Elly Peters
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Park_Phone:01278 751602
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Park_Email:
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Park_Code:UNIT01
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Park_Key_Account:Yes
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SLA Status:
1. |
Update Customer | |
Complete | Adrienne Barwell (Inactive) | |
2. |
Update Customer | |
Complete | Claire Folland | |
3. |
Check Parts | |
Complete | Claire Folland |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Hob (2 Weeks) [ 22 ] | Missing items (4 weeks) [ 16 ] |
| Due Date | 23/Dec/15 | 08/Jan/16 |
| Work Scheduled | 23/Dec/15 | 08/Jan/16 |
| Issue Type | Missing items (4 weeks) [ 16 ] | Electrical Faults (2 Weeks) [ 8 ] |
| Due Date | 08/Jan/16 | 23/Dec/15 |
| Work Scheduled | 08/Jan/16 | 23/Dec/15 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | SBH005103 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Assignee | Ella Simmonds [ ellas ] | Adrienne Barwell [ adrienne ] |
| Attachment | Fire extinguisher ordered .png [ 109568 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 23/Dec/15 | 29/Jan/16 |
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Plot |
| Assignee | Claire Folland [ claire ] | Debbie Bartlett [ debbieb ] |
| Times Scheduled | 1 | 2 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 29/Jan/16 | 01/Feb/16 |
| Plot |
| Priority | Normal [ 21 ] | Over 8 Weeks [ 25 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Priority | Over 8 Weeks [ 25 ] | Low [ 22 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | 465069 |
| Attachment | screenshot-1.png [ 112222 ] |
| Attachment | 27.5.16.png [ 119869 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Claire Folland [ claire ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
26m 43s | 1 | Ella Simmonds (Inactive) | 09/Dec/15 3:21 PM | |||||
|
57m 30s | 1 | Ella Simmonds (Inactive) | 09/Dec/15 4:19 PM | |||||
|
40d 3m | 1 | debbieb | 18/Jan/16 4:22 PM | |||||
|
8d 18h 47m | 1 | Claire Folland | 27/Jan/16 11:10 AM | |||||
|
3m 31s | 1 | Claire Folland | 27/Jan/16 11:13 AM | |||||
|
1d 1h 52m | 1 | Adrienne Barwell (Inactive) | 28/Jan/16 1:06 PM | |||||
|
22h 22m | 1 | Adrienne Barwell (Inactive) | 29/Jan/16 11:28 AM | |||||
|
19d 23h 37m | 1 | Adrienne Barwell (Inactive) | 18/Feb/16 11:06 AM | |||||
|
5d 22h 44m | 1 | temp | 24/Feb/16 9:51 AM | |||||
|
211d 3h 49m | 1 | Claire Folland | 22/Sep/16 2:40 PM | |||||
|
21d 2h 5m | 1 | Adrienne Barwell (Inactive) | 13/Oct/16 4:46 PM |