Swift
  1. Swift
  2. SWIFT-9996

Puncture marks in kitchen vinyl floor

        Details

        • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          020545h
        • Manufacturer:
          Swift
        • Model:
          Moselle Lodge
        • Year:
          2015
        • Size:
          40x13
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32008
        • Times Scheduled:
          2
        • Park_Company:
           Merley House Holiday Park
        • Park_Postcode:
          BH21 3AA
        • Park_Contact:
          Mr P Hammick
        • Park_Phone:
          01202 883823
        • Park_Email:
          info@merleyhouse.co.uk
        • Park_Code:
          MERL01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Ascending order - Click to sort in descending order
          Debbie Bartlett (Inactive) created issue -
          Debbie Bartlett (Inactive) made changes -
          Field Original Value New Value
          Issue Type Toilet/Shower (8 Weeks) [ 41 ] Carpets and vinyls (8 weeks) [ 13 ]
          Hide
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          Debbie Bartlett (Inactive) added a comment -
          Claim submitted to swift.
          Show
          Debbie Bartlett (Inactive) added a comment - Claim submitted to swift.
          Debbie Bartlett (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Nikki Curtis (Inactive) made changes -
          Attachment screenshot-1.png [ 109483 ]
          Hide
          Permalink
          Nikki Curtis (Inactive) added a comment -
          Claim has been acknowledged by swift, screenshot attached. Worksheet printed and filed.
          Show
          Nikki Curtis (Inactive) added a comment - Claim has been acknowledged by swift, screenshot attached. Worksheet printed and filed.
          Nikki Curtis (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I cannot find a worksheet in the file
          Show
          Adrienne Barwell (Inactive) added a comment - I cannot find a worksheet in the file
          Hide
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          Debbie Bartlett (Inactive) added a comment -
          Work sheet printed and filed.
          Show
          Debbie Bartlett (Inactive) added a comment - Work sheet printed and filed.
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Debbie Bartlett [ debbieb ] Adrienne Barwell [ adrienne ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
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          Adrienne Barwell (Inactive) added a comment -
          Keith attending
          Show
          Adrienne Barwell (Inactive) added a comment - Keith attending
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 09/Feb/16
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          complete by Keith
          Show
          Adrienne Barwell (Inactive) added a comment - complete by Keith
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF12022016_00008.jpg [ 111121 ]
          Adrienne Barwell (Inactive) made changes -
          Plot Foxglove 7
          Adrienne Barwell (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Hide
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          Adrienne Barwell (Inactive) added a comment -
          Paperwork passed to Ellie
          Show
          Adrienne Barwell (Inactive) added a comment - Paperwork passed to Ellie
          Adrienne Barwell (Inactive) made changes -
          Park_Company Merley House Holiday Park Oakdene Forest Park
          Adrienne Barwell (Inactive) made changes -
          Park_Contact Mr P Hammick
          Park_Postcode BH21 3AA BH24 2RZ
          Park_Phone 01202 883823 01202 865601
          Park_Code MERL01 OAKD02
          Park_Key_Account No Yes
          Park_Address2 Merley Park St Leonards, Nr Ringwood
          Park_City Wimborne
          Park_Address Merley House Lane Oakdene Forest Park
          Adrienne Barwell (Inactive) made changes -
          Comment [ Keith had to destroy door and frame, and damaged door to unlock it, - the catch is not pulling back, (photographs taken) We will put in new claim for the parts and additional labour ]
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF12022016_00008.jpg [ 111121 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment CCF12022016_00000.jpg [ 111122 ]
          Adrienne Barwell (Inactive) made changes -
          Park_Company Oakdene Forest Park Merley House Holiday Park
          Adrienne Barwell (Inactive) made changes -
          Park_Contact Mr P Hammick
          Park_Postcode BH24 2RZ BH21 3AA
          Park_Phone 01202 865601 01202 883823
          Park_Code OAKD02 MERL01
          Park_Key_Account Yes No
          Park_Address2 St Leonards, Nr Ringwood Merley Park
          Park_City Wimborne
          Park_Address Oakdene Forest Park Merley House Lane
          Adrienne Barwell (Inactive) made changes -
          Plot Foxglove 7
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoiced Swift and requested payment - 465457
          Show
          Ellie W (Inactive) added a comment - Invoiced Swift and requested payment - 465457
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 465457
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          Ellie W (Inactive) added a comment -
          Showing as credited on the connect system
          Show
          Ellie W (Inactive) added a comment - Showing as credited on the connect system
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		7m 12s 1 debbieb 04/Jan/16 5:00 PM
          Submitted Submitted Acknowledged Acknowledged
          		10d 21h 27m 1 Nikki Curtis (Inactive) 15/Jan/16 2:28 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		14d 1h 54m 1 debbieb 29/Jan/16 4:22 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 debbieb 29/Jan/16 4:22 PM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		9d 23h 35m 1 Adrienne Barwell (Inactive) 08/Feb/16 3:58 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		3d 19h 21m 1 Adrienne Barwell (Inactive) 12/Feb/16 11:19 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4d 22h 2m 1 temp 17/Feb/16 9:22 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		14d 5h 50m 1 temp 02/Mar/16 3:13 PM
          Resolved Resolved Complete Complete
          		52s 1 temp 02/Mar/16 3:14 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: