Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      BIGB01
    • Park:
      Bigbury Bay Holiday Park
    • Postcode:
      TQ7 4HT
    • Responsibility:
      Manufacturer Attending
    • Serial:
      wb5481/010
    • Model:
      Granada
    • Size:
      28x12
    • ID Number:
      276018
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number 272107
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 06/Apr/11 2:19 PM
      Hide
      Claire Folland added a comment -
      parts held at willerby, no schedule date yet
      Show
      Claire Folland added a comment - parts held at willerby, no schedule date yet
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 3/May/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Claire Folland added a comment -
      willerby attending wc 3-5-11
      Show
      Claire Folland added a comment - willerby attending wc 3-5-11
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 35752 ] Copy of Surfbay [ 41829 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 41829 ] Surfbay [ 47343 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Claire Folland made changes -
      ID Number 272107 276018
      Claire Folland made changes -
      Status Reopened [ 4 ] Acknowledged [ 10005 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      over 7 weeks
      Show
      Adrienne Barwell (Inactive) added a comment - over 7 weeks
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Parts in 06/Apr/11 2:19 PM 19/May/11 2:19 PM
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Hide
      Claire Folland added a comment -
      parts in stock at willerby, no schedule date yet
      Show
      Claire Folland added a comment - parts in stock at willerby, no schedule date yet
      Hide
      Claire Folland added a comment -
      still no schedule date yet
      Show
      Claire Folland added a comment - still no schedule date yet
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 3/May/11 13/Jun/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Claire Folland added a comment -
      willerby attending wc 13-6-11
      Show
      Claire Folland added a comment - willerby attending wc 13-6-11
      Hide
      Claire Folland added a comment -
      tried to call liz to see if engineer has attended this week, line is busy, will keep trying
      Show
      Claire Folland added a comment - tried to call liz to see if engineer has attended this week, line is busy, will keep trying
      Hide
      Claire Folland added a comment -
      complete by willerby 13-6-11
      Show
      Claire Folland added a comment - complete by willerby 13-6-11
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 47343 ] Copy of Surfbay [ 57319 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57319 ] Surfbay [ 64634 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64634 ] Copy of Surfbay [ 72941 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 72941 ] Surfbay [ 75858 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 75858 ] Manufacturers ver 2.0 [ 98260 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98260 ] Manufacturers ver 2.1 [ 134474 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 134474 ] Manufacturers ver 2.2 [ 151742 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2d 23h 19m 1 Claire Folland 28/Mar/11 10:34 AM
      Submitted Submitted Acknowledged Acknowledged
      4h 8m 1 Claire Folland 28/Mar/11 2:42 PM
      Resolved Resolved Reopened Reopened
      2s 1 Claire Folland 12/May/11 10:06 AM
      Reopened Reopened Acknowledged Acknowledged
      5d 4h 36m 1 Claire Folland 17/May/11 2:42 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      10d 19h 36m 2 Claire Folland 19/May/11 10:42 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      11s 2 Claire Folland 19/May/11 10:42 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      33d 53m 2 Claire Folland 07/Jun/11 1:02 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10s 2 Claire Folland 07/Jun/11 1:03 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      35d 17h 35m 2 Claire Folland 21/Jun/11 9:23 AM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 21/Jun/11 9:24 AM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: