Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:BIGB01
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Park:Bigbury Bay Holiday Park
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Postcode:TQ7 4HT
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Responsibility:Manufacturer Attending
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Serial:wb5481/010
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Model:Granada
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Size:28x12
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ID Number:276018
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 272107 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 06/Apr/11 2:19 PM |
Hide
Claire Folland
added a comment -
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parts held at willerby, no schedule date yet
Show
Claire Folland
added a comment - parts held at willerby, no schedule date yet
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 3/May/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
willerby attending wc 3-5-11
Show
Claire Folland
added a comment - willerby attending wc 3-5-11
| Workflow | Surfbay [ 35752 ] | Copy of Surfbay [ 41829 ] |
| Workflow | Copy of Surfbay [ 41829 ] | Surfbay [ 47343 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| ID Number | 272107 | 276018 |
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
over 7 weeks
Show
Adrienne Barwell (Inactive)
added a comment - over 7 weeks
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 06/Apr/11 2:19 PM | 19/May/11 2:19 PM |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
parts in stock at willerby, no schedule date yet
Show
Claire Folland
added a comment - parts in stock at willerby, no schedule date yet
still no schedule date yet
Show
Claire Folland
added a comment - still no schedule date yet
| Priority | High [ 23 ] | Critical [ 24 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 3/May/11 | 13/Jun/11 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
willerby attending wc 13-6-11
Show
Claire Folland
added a comment - willerby attending wc 13-6-11
tried to call liz to see if engineer has attended this week, line is busy, will keep trying
Show
Claire Folland
added a comment - tried to call liz to see if engineer has attended this week, line is busy, will keep trying
complete by willerby 13-6-11
Show
Claire Folland
added a comment - complete by willerby 13-6-11
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 47343 ] | Copy of Surfbay [ 57319 ] |
| Workflow | Copy of Surfbay [ 57319 ] | Surfbay [ 64634 ] |
| Workflow | Surfbay [ 64634 ] | Copy of Surfbay [ 72941 ] |
| Workflow | Copy of Surfbay [ 72941 ] | Surfbay [ 75858 ] |
| Workflow | Surfbay [ 75858 ] | Manufacturers ver 2.0 [ 98260 ] |
| Workflow | Manufacturers ver 2.0 [ 98260 ] | Manufacturers ver 2.1 [ 134474 ] |
| Workflow | Manufacturers ver 2.1 [ 134474 ] | Manufacturers ver 2.2 [ 151742 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 23h 19m | 1 | Claire Folland | 28/Mar/11 10:34 AM | |||||
|
4h 8m | 1 | Claire Folland | 28/Mar/11 2:42 PM | |||||
|
2s | 1 | Claire Folland | 12/May/11 10:06 AM | |||||
|
5d 4h 36m | 1 | Claire Folland | 17/May/11 2:42 PM | |||||
|
10d 19h 36m | 2 | Claire Folland | 19/May/11 10:42 AM | |||||
|
11s | 2 | Claire Folland | 19/May/11 10:42 AM | |||||
|
33d 53m | 2 | Claire Folland | 07/Jun/11 1:02 PM | |||||
|
10s | 2 | Claire Folland | 07/Jun/11 1:03 PM | |||||
|
35d 17h 35m | 2 | Claire Folland | 21/Jun/11 9:23 AM | |||||
|
3s | 1 | Claire Folland | 21/Jun/11 9:24 AM |
