Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:BIGB01
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Park:Bigbury Bay Holiday Park
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Postcode:TQ7 4HT
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Responsibility:Manufacturer Attending
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Serial:wb5481/010
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Model:Granada
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Size:28x12
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ID Number:276018
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - scratch on the table top (glass) | Magazine rack has come away causing damage where it was fixed |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 272107 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 03/May/11 12:51 PM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 3/May/11 |
| Workflow | Surfbay [ 35753 ] | Copy of Surfbay [ 41838 ] |
| Workflow | Copy of Surfbay [ 41838 ] | Surfbay [ 47352 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| ID Number | 272107 | 276018 |
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 03/May/11 12:51 PM | 13/Jun/11 12:51 PM |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 3/May/11 | 13/Jun/11 |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Work Scheduled | 13/Jun/11 | 20/Jun/11 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 20/Jun/11 | 11/Jul/11 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 47352 ] | Copy of Surfbay [ 57101 ] |
| Workflow | Copy of Surfbay [ 57101 ] | Surfbay [ 64406 ] |
| Workflow | Surfbay [ 64406 ] | Copy of Surfbay [ 72696 ] |
| Workflow | Copy of Surfbay [ 72696 ] | Surfbay [ 75657 ] |
| Workflow | Surfbay [ 75657 ] | Manufacturers ver 2.0 [ 98078 ] |
| Workflow | Manufacturers ver 2.0 [ 98078 ] | Manufacturers ver 2.1 [ 134280 ] |
| Workflow | Manufacturers ver 2.1 [ 134280 ] | Manufacturers ver 2.2 [ 151576 ] |