Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      SILV02
    • Park:
      Silver Sands
    • Postcode:
      TR12 7LZ
    • Responsibility:
      Goodwill
    • Plot:
      20
    • Serial:
      wb4508/006
    • Model:
      Herald Gold
    • Size:
      35x10x3
    • ID Number:
      275825
    • Status Colour:
      Complete Complete
    • Order No:
      AS7196/5041
    • Park_Company:
       Not defined
    • SLA Status:

      Description

      reported by Matt
      1. CCF14062011_00000.pdf
        624 kB
        Claire Folland
      1. CCF27062011_00007.jpg
        808 kB
      2. Keith -13th april 003.jpg
        40 kB
      3. screenshot-1.jpg
        277 kB

        Activity

        Adrienne Barwell (Inactive) created issue -
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Matt has asked that we order the replacement parts and undertake the work - this has been passed to Claire, but doesn't appear to have been put on JIRA
        Show
        Adrienne Barwell (Inactive) added a comment - Matt has asked that we order the replacement parts and undertake the work - this has been passed to Claire, but doesn't appear to have been put on JIRA
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Keith visited the site and inspected the damage and took photographs
        Show
        Adrienne Barwell (Inactive) added a comment - Keith visited the site and inspected the damage and took photographs
        Adrienne Barwell (Inactive) made changes -
        Field Original Value New Value
        Attachment Keith -13th april 001.jpg [ 15347 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment screenshot-1.jpg [ 15348 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        Matt description is as follows:

        As you walk in the side door to the right, its the end panel on your left, also can you order the end panel of the carcus too, as they are both blown from water ingress
        Show
        Adrienne Barwell (Inactive) added a comment - Matt description is as follows: As you walk in the side door to the right, its the end panel on your left, also can you order the end panel of the carcus too, as they are both blown from water ingress
        Adrienne Barwell (Inactive) made changes -
        Model Herald Gold
        Adrienne Barwell (Inactive) made changes -
        Attachment Keith -13th april 001.jpg [ 15347 ]
        Adrienne Barwell (Inactive) made changes -
        Attachment Keith -13th april 003.jpg [ 15349 ]
        Claire Folland made changes -
        Order No AS7196/5041
        Hide
        Claire Folland added a comment -
        Waiting for park address to be added onto the willerby system
        Show
        Claire Folland added a comment - Waiting for park address to be added onto the willerby system
        Adrienne Barwell (Inactive) made changes -
        Priority High [ 23 ] Normal [ 21 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 36158 ] Copy of Surfbay [ 41929 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 41929 ] Surfbay [ 47443 ]
        Claire Folland made changes -
        Status Open [ 1 ] Submitted [ 10001 ]
        Claire Folland made changes -
        ID Number 275825
        Claire Folland made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Hide
        Claire Folland added a comment -
        ordered part with Ellie
        Show
        Claire Folland added a comment - ordered part with Ellie
        Claire Folland made changes -
        Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
        Hide
        Claire Folland added a comment -
        parts now in stock at willerby, awaiting delivery
        Show
        Claire Folland added a comment - parts now in stock at willerby, awaiting delivery
        Hide
        Claire Folland added a comment -
        willerby have dispatched part, should be with us in a couple of days
        Show
        Claire Folland added a comment - willerby have dispatched part, should be with us in a couple of days
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] Critical [ 24 ]
        Claire Folland made changes -
        Attachment CCF14062011_00000.pdf [ 16708 ]
        Claire Folland made changes -
        Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
        Parts in 14/Jun/11 11:00 AM
        Claire Folland made changes -
        Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
        Claire Folland made changes -
        Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
        Work Scheduled 20/Jun/11
        Hide
        Claire Folland added a comment -
        received replacement end panel
        Show
        Claire Folland added a comment - received replacement end panel
        Adrienne Barwell (Inactive) made changes -
        Attachment CCF27062011_00007.jpg [ 16995 ]
        Hide
        Adrienne Barwell (Inactive) added a comment -
        comp by Keith
        Show
        Adrienne Barwell (Inactive) added a comment - comp by Keith
        Adrienne Barwell (Inactive) made changes -
        Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Adrienne Barwell (Inactive) made changes -
        Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
        Adrienne Barwell (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 47443 ] Copy of Surfbay [ 57193 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 57193 ] Surfbay [ 64507 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 64507 ] Copy of Surfbay [ 72765 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 72765 ] Surfbay [ 75712 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 75712 ] Manufacturers ver 2.0 [ 98114 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.0 [ 98114 ] Manufacturers ver 2.1 [ 134440 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.1 [ 134440 ] Manufacturers ver 2.2 [ 151708 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        25d 20h 47m 1 Claire Folland 10/May/11 11:10 AM
        Submitted Submitted Acknowledged Acknowledged
        23m 1 Claire Folland 10/May/11 11:33 AM
        Acknowledged Acknowledged Parts ordered Parts ordered
        6d 3h 1 Claire Folland 16/May/11 2:34 PM
        Parts ordered Parts ordered Parts Recieved Parts Recieved
        28d 20h 25m 1 Claire Folland 14/Jun/11 11:00 AM
        Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
        1s 1 Claire Folland 14/Jun/11 11:00 AM
        Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
        1d 23h 51m 1 Claire Folland 16/Jun/11 10:51 AM
        Engineer Scheduled Engineer Scheduled Resolved Resolved
        10d 23h 26m 1 Adrienne Barwell (Inactive) 27/Jun/11 10:18 AM
        Resolved Resolved Complete Complete
        13s 1 Adrienne Barwell (Inactive) 27/Jun/11 10:18 AM

          People

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            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Work Scheduled: