Details
-
Type:
Ext Doors & Windows (4 weeks)
-
Status: Complete
-
Priority:
Critical
-
Resolution: Completed
-
Labels:None
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Customer Code:ASHL03
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Park:Forest view
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Postcode:BH24 3PT
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Responsibility:Manufacturer Attending
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Serial:WT0877/001
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Model:Boston
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Size:40x20
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 275438 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Priority | High [ 23 ] | Normal [ 21 ] |
| Workflow | Surfbay [ 36349 ] | Copy of Surfbay [ 41939 ] |
| Workflow | Copy of Surfbay [ 41939 ] | Surfbay [ 47453 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 30/May/11 2:47 PM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 30/May/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 30/May/11 | 6/Jun/11 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 6/Jun/11 | 20/Jun/11 |
| ID Number | 275438 |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
| Work Scheduled | 20/Jun/11 |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 30/May/11 2:47 PM | 04/Jul/11 2:47 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 4/Jul/11 |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 4/Jul/11 | 18/Jul/11 |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 47453 ] | Copy of Surfbay [ 57216 ] |
| Workflow | Copy of Surfbay [ 57216 ] | Surfbay [ 64531 ] |
| Workflow | Surfbay [ 64531 ] | Copy of Surfbay [ 72890 ] |
| Workflow | Copy of Surfbay [ 72890 ] | Surfbay [ 75813 ] |
| Workflow | Surfbay [ 75813 ] | Manufacturers ver 2.0 [ 98207 ] |
| Workflow | Manufacturers ver 2.0 [ 98207 ] | Manufacturers ver 2.1 [ 134424 ] |
| Workflow | Manufacturers ver 2.1 [ 134424 ] | Manufacturers ver 2.2 [ 149535 ] |