Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      FRIE02
    • Park:
      Friendly
    • Postcode:
      TR12 7LJ
    • Responsibility:
      Manufacturer Attending
    • Serial:
      Wb5318/001
    • Model:
      Solara
    • Size:
      26x10
    • ID Number:
      275450
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - blank on sink not sealed properly and leaking through onto shelf shelf under kitchen sink blown
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number 275450
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Normal [ 21 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 36423 ] Copy of Surfbay [ 41954 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 41954 ] Surfbay [ 47468 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Parts in 16/May/11 10:51 AM
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 16/May/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Claire Folland added a comment -
      willerby attending wc 16-5-11
      Show
      Claire Folland added a comment - willerby attending wc 16-5-11
      Hide
      Claire Folland added a comment -
      willerby attended but van was let, re-attending wc 13-6-11
      Show
      Claire Folland added a comment - willerby attended but van was let, re-attending wc 13-6-11
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 16/May/11 13/Jun/11
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Hide
      Claire Folland added a comment -
      willerby have changed schedule date, now attending wc 11-7-11
      Show
      Claire Folland added a comment - willerby have changed schedule date, now attending wc 11-7-11
      Claire Folland made changes -
      Work Scheduled 13/Jun/11 11/Jul/11
      Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Hide
      Claire Folland added a comment -
      spoke to Jacqui, she is happy willerby engineer has completed this
      Show
      Claire Folland added a comment - spoke to Jacqui, she is happy willerby engineer has completed this
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 47468 ] Copy of Surfbay [ 57220 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57220 ] Surfbay [ 64535 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64535 ] Copy of Surfbay [ 72894 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 72894 ] Surfbay [ 75817 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 75817 ] Manufacturers ver 2.0 [ 98198 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98198 ] Manufacturers ver 2.1 [ 134415 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 134415 ] Manufacturers ver 2.2 [ 149530 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      14m 30s 1 Claire Folland 05/May/11 1:24 PM
      Submitted Submitted Acknowledged Acknowledged
      1h 4m 1 Claire Folland 05/May/11 2:29 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      6d 20h 22m 1 Claire Folland 12/May/11 10:51 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      4s 1 Claire Folland 12/May/11 10:51 AM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      1s 1 Claire Folland 12/May/11 10:51 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      4s 1 Claire Folland 12/May/11 10:51 AM
      Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      12d 23h 17m 1 Claire Folland 25/May/11 10:09 AM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      28d 4h 12m 1 Claire Folland 22/Jun/11 2:21 PM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Resolved Resolved
      21d 20h 11m 1 Claire Folland 14/Jul/11 10:33 AM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 14/Jul/11 10:33 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: