Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:FRIE02
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Park:Friendly
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Postcode:TR12 7LJ
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Responsibility:Manufacturer Attending
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Serial:Wb5318/001
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Model:Solara
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Size:26x10
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ID Number:275450
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - blank on sink not sealed properly and leaking through onto shelf | shelf under kitchen sink blown |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 275450 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Priority | High [ 23 ] | Normal [ 21 ] |
| Workflow | Surfbay [ 36423 ] | Copy of Surfbay [ 41954 ] |
| Workflow | Copy of Surfbay [ 41954 ] | Surfbay [ 47468 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 16/May/11 10:51 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 16/May/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
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Claire Folland
added a comment -
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willerby attending wc 16-5-11
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Claire Folland
added a comment - willerby attending wc 16-5-11
willerby attended but van was let, re-attending wc 13-6-11
Show
Claire Folland
added a comment - willerby attended but van was let, re-attending wc 13-6-11
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 16/May/11 | 13/Jun/11 |
| Priority | Normal [ 21 ] | High [ 23 ] |
willerby have changed schedule date, now attending wc 11-7-11
Show
Claire Folland
added a comment - willerby have changed schedule date, now attending wc 11-7-11
| Work Scheduled | 13/Jun/11 | 11/Jul/11 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
spoke to Jacqui, she is happy willerby engineer has completed this
Show
Claire Folland
added a comment - spoke to Jacqui, she is happy willerby engineer has completed this
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 47468 ] | Copy of Surfbay [ 57220 ] |
| Workflow | Copy of Surfbay [ 57220 ] | Surfbay [ 64535 ] |
| Workflow | Surfbay [ 64535 ] | Copy of Surfbay [ 72894 ] |
| Workflow | Copy of Surfbay [ 72894 ] | Surfbay [ 75817 ] |
| Workflow | Surfbay [ 75817 ] | Manufacturers ver 2.0 [ 98198 ] |
| Workflow | Manufacturers ver 2.0 [ 98198 ] | Manufacturers ver 2.1 [ 134415 ] |
| Workflow | Manufacturers ver 2.1 [ 134415 ] | Manufacturers ver 2.2 [ 149530 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14m 30s | 1 | Claire Folland | 05/May/11 1:24 PM | |||||
|
1h 4m | 1 | Claire Folland | 05/May/11 2:29 PM | |||||
|
6d 20h 22m | 1 | Claire Folland | 12/May/11 10:51 AM | |||||
|
4s | 1 | Claire Folland | 12/May/11 10:51 AM | |||||
|
1s | 1 | Claire Folland | 12/May/11 10:51 AM | |||||
|
4s | 1 | Claire Folland | 12/May/11 10:51 AM | |||||
|
12d 23h 17m | 1 | Claire Folland | 25/May/11 10:09 AM | |||||
|
28d 4h 12m | 1 | Claire Folland | 22/Jun/11 2:21 PM | |||||
|
21d 20h 11m | 1 | Claire Folland | 14/Jul/11 10:33 AM | |||||
|
3s | 1 | Claire Folland | 14/Jul/11 10:33 AM |
