Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:TREY01
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Park:Treyarnon
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Postcode:PL28 8JR
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Responsibility:Goodwill
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Plot:L23
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Serial:wb4982/005
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Model:Herald Gold
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Size:30x10
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ID Number:281965
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Status Colour:
Complete
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Order No:AS7237/5041
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Park_Company:Not defined
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SLA Status:
Description
Mr Simpkin 01225 756279
Activity
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Adrienne Barwell (Inactive)
added a comment -
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comp by Steve
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Adrienne Barwell (Inactive)
added a comment - comp by Steve
Keith could not make a replacement as he did not take measurements when at van, been round 2nd hand vans and found a van with the same board, keith will now make a replacement
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Claire Folland
added a comment - Keith could not make a replacement as he did not take measurements when at van, been round 2nd hand vans and found a van with the same board, keith will now make a replacement
issued worksheet for Keith to make a replacement
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Claire Folland
added a comment - issued worksheet for Keith to make a replacement
Keith says that he has repaired the hinge on the joint
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Adrienne Barwell (Inactive)
added a comment - Keith says that he has repaired the hinge on the joint
keith says that the wrong part has been supplied and the it is also the wrong size. Paperwork passed to Claire
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Adrienne Barwell (Inactive)
added a comment - keith says that the wrong part has been supplied and the it is also the wrong size. Paperwork passed to Claire
Spoke to Elie at willerby, she advises because of the shutdown woodwork are behind, she will push the order through and thinks it will be about 2 weeks, spoke to warren, he is not very happy with this, advised i would give it another chase next week
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Claire Folland
added a comment - Spoke to Elie at willerby, she advises because of the shutdown woodwork are behind, she will push the order through and thinks it will be about 2 weeks, spoke to warren, he is not very happy with this, advised i would give it another chase next week
over 8 week report sent to Claire Bailey at Willerby
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Adrienne Barwell (Inactive)
added a comment - over 8 week report sent to Claire Bailey at Willerby
re-ordered parts again
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Claire Folland
added a comment - re-ordered parts again
ellie has not bothered re-ordering this for me, have placed order again
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Claire Folland
added a comment - ellie has not bothered re-ordering this for me, have placed order again
spoke to ellie, she advises gemma closed this off the system even though she remembers ordering it, if i send her an email she will rush the order through for me
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Claire Folland
added a comment - spoke to ellie, she advises gemma closed this off the system even though she remembers ordering it, if i send her an email she will rush the order through for me
tried to call willerby again, still no answer
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Claire Folland
added a comment - tried to call willerby again, still no answer
looked on the willerby system and it has been closed off, tried to ring willerby several times no answer
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Claire Folland
added a comment - looked on the willerby system and it has been closed off, tried to ring willerby several times no answer
parts on order with willerby
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Claire Folland
added a comment - parts on order with willerby
emailed ellie pictures
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Claire Folland
added a comment - emailed ellie pictures
tried to call customer, no answer
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Claire Folland
added a comment - tried to call customer, no answer