Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:BIGB01
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Park:Bigbury Bay
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Postcode:TQ7 4HT
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Responsibility:Manufacturer Attending
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Serial:wb4466/003
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Model:Granada
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Size:28x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Due Date | 2011-07-07 00:00:00.0 | 2011-06-09 00:00:00.0 |
| Summary | CLONE - kitchen floor - joist sticking up | Rubber seal on on oven door broken |
| Issue Type | Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] | Appliances (2 Weeks) [ 5 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
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Adrienne Barwell (Inactive)
added a comment -
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Claire to advise what progress there is with this issue
Show
Adrienne Barwell (Inactive)
added a comment - Claire to advise what progress there is with this issue
tried to contact mr bent for oven details, no answer will keep trying
Show
Claire Folland
added a comment - tried to contact mr bent for oven details, no answer will keep trying
tried to call mr bent still no answer
Show
Claire Folland
added a comment - tried to call mr bent still no answer
tried to call Mr Bent still no answer, spoke to liz at the site, she is on her own today but will go down to the van tomorrow and will ring through with the details.
Show
Claire Folland
added a comment - tried to call Mr Bent still no answer, spoke to liz at the site, she is on her own today but will go down to the van tomorrow and will ring through with the details.
rang liz to find out if she has oven details, she advised mo had not been down to the van yet, she will ring him to see if he can go down there now to get them and will ring me back
Show
Claire Folland
added a comment - rang liz to find out if she has oven details, she advised mo had not been down to the van yet, she will ring him to see if he can go down there now to get them and will ring me back
Liz called with cooker details
New world 600 dis T2 Silver
serial number 90503653
Model Number 44448822
New world 600 dis T2 Silver
serial number 90503653
Model Number 44448822
Show
Claire Folland
added a comment - Liz called with cooker details
New world 600 dis T2 Silver
serial number 90503653
Model Number 44448822
emailed details over to stoves
Show
Claire Folland
added a comment - emailed details over to stoves
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
spoke to eddie, he has advised an engineer will be attending 1-7-11
Show
Claire Folland
added a comment - spoke to eddie, he has advised an engineer will be attending 1-7-11
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 23/Jun/11 11:00 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 1/Jul/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | screenshot-1.jpg [ 16911 ] |
chased stoves to see if complete
Show
Claire Folland
added a comment - chased stoves to see if complete
stoves could not get into the van, re-booked for 13th july
Show
Claire Folland
added a comment - stoves could not get into the van, re-booked for 13th july
| Work Scheduled | 1/Jul/11 | 13/Jul/11 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
emailed eddie to see if complete
Show
Claire Folland
added a comment - emailed eddie to see if complete
Eddie at stoves has now advised this is complete
Show
Claire Folland
added a comment - Eddie at stoves has now advised this is complete
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48041 ] | Copy of Surfbay [ 57312 ] |
| Workflow | Copy of Surfbay [ 57312 ] | Surfbay [ 64627 ] |
| Workflow | Surfbay [ 64627 ] | Copy of Surfbay [ 71005 ] |
| Workflow | Copy of Surfbay [ 71005 ] | Surfbay [ 74074 ] |
| Workflow | Surfbay [ 74074 ] | Manufacturers ver 2.0 [ 96556 ] |
| Workflow | Manufacturers ver 2.0 [ 96556 ] | Manufacturers ver 2.1 [ 135295 ] |
| Workflow | Manufacturers ver 2.1 [ 135295 ] | Manufacturers ver 2.2 [ 152516 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
19d 21h 44m | 1 | Claire Folland | 15/Jun/11 11:37 AM | |||||
|
7d 23h 2m | 1 | Claire Folland | 23/Jun/11 10:40 AM | |||||
|
2s | 1 | Claire Folland | 23/Jun/11 10:40 AM | |||||
|
20m 10s | 1 | Claire Folland | 23/Jun/11 11:00 AM | |||||
|
1s | 1 | Claire Folland | 23/Jun/11 11:00 AM | |||||
|
7s | 1 | Claire Folland | 23/Jun/11 11:00 AM | |||||
|
18d 9m | 1 | Claire Folland | 11/Jul/11 11:10 AM | |||||
|
7d 5m | 1 | Claire Folland | 18/Jul/11 11:15 AM | |||||
|
5s | 1 | Claire Folland | 18/Jul/11 11:15 AM |
