Details

    • Type: Chargeable (6 weeks) Chargeable (6 weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      FRIE02
    • Park:
      Friendly
    • Postcode:
      TR12 7LJ
    • Responsibility:
      Goodwill
    • Serial:
      Wb5318/001
    • Model:
      Solara
    • Size:
      26x10
    • ID Number:
      279627
    • Status Colour:
      Complete Complete
    • Order No:
      AS7236/5041
    • Park_Company:
       Not defined
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      ordered with willerby
      Show
      Claire Folland added a comment - ordered with willerby
      Claire Folland made changes -
      ID Number 277655
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Hide
      Claire Folland added a comment -
      parts ordered with willerby
      Show
      Claire Folland added a comment - parts ordered with willerby
      Hide
      Claire Folland added a comment -
      should be into willerby this week
      Show
      Claire Folland added a comment - should be into willerby this week
      Hide
      Claire Folland added a comment -
      still not in stock at willerby yet
      Show
      Claire Folland added a comment - still not in stock at willerby yet
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 22/Jun/11 2:24 PM
      Hide
      Claire Folland added a comment -
      received wrong part, we require the back of the kitchen cupboard and willerby have sent a side panel, spoke to Rebecca at willerby, she will re-order for me asap
      Show
      Claire Folland added a comment - received wrong part, we require the back of the kitchen cupboard and willerby have sent a side panel, spoke to Rebecca at willerby, she will re-order for me asap
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Parts on reorder [ 10009 ]
      Claire Folland made changes -
      ID Number 277655 279627
      Hide
      Claire Folland added a comment -
      still scheduled for wc 11-7-11
      Show
      Claire Folland added a comment - still scheduled for wc 11-7-11
      Claire Folland made changes -
      Status Parts on reorder [ 10009 ] Parts Recieved [ 10003 ]
      Parts in 22/Jun/11 2:24 PM 19/Jul/11 2:24 PM
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Hide
      Adrienne Barwell (Inactive) added a comment -
      comp by Steve
      Show
      Adrienne Barwell (Inactive) added a comment - comp by Steve
      Adrienne Barwell (Inactive) made changes -
      Work Scheduled 8/Aug/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Adrienne Barwell (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF18082011_00002.jpg [ 17953 ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 48082 ] Copy of Surfbay [ 57271 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57271 ] Surfbay [ 64586 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64586 ] Copy of Surfbay [ 72881 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 72881 ] Surfbay [ 75805 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 75805 ] Manufacturers ver 2.0 [ 98195 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98195 ] Manufacturers ver 2.1 [ 134412 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 134412 ] Manufacturers ver 2.2 [ 151694 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      12m 6s 1 Claire Folland 31/May/11 11:07 AM
      Submitted Submitted Acknowledged Acknowledged
      25m 42s 1 Claire Folland 31/May/11 11:33 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      5d 23h 17m 1 Claire Folland 06/Jun/11 10:50 AM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      16d 3h 34m 1 Claire Folland 22/Jun/11 2:24 PM
      Parts Recieved Parts Recieved Parts on reorder Parts on reorder
      1m 5s 1 Claire Folland 22/Jun/11 2:26 PM
      Parts on reorder Parts on reorder Parts Recieved Parts Recieved
      27d 31m 1 Claire Folland 19/Jul/11 2:57 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      15d 1h 17m 1 Claire Folland 03/Aug/11 4:14 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      6d 23h 7m 1 Adrienne Barwell (Inactive) 10/Aug/11 3:21 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      5s 1 Adrienne Barwell (Inactive) 10/Aug/11 3:22 PM
      Resolved Resolved Complete Complete
      7d 23h 46m 1 Adrienne Barwell (Inactive) 18/Aug/11 3:08 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
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