Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:BIGB01
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Park:Bigbury Bay
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Postcode:TQ7 4HT
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Responsibility:RTM
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Plot:115 12 avenue
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Serial:wb3909/010
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Model:salisbury
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Size:35x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Mrs sprague - 01548 811224
New world 600 dis T2 silver
Model number 444448822
serial number 80527297
New world 600 dis T2 silver
Model number 444448822
serial number 80527297
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Claire Folland
added a comment -
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emailed eddie details
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Claire Folland
added a comment - emailed eddie details
| Priority | High [ 23 ] | Critical [ 24 ] |
| Attachment | screenshot-1.jpg [ 16626 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 15/Jun/11 9:22 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 15/Jun/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
engineer attending 15-6-11job number is S1096509
Show
Claire Folland
added a comment - engineer attending 15-6-11job number is S1096509
| Attachment | screenshot-2.jpg [ 16630 ] |
rang mrs sprague to see if engineer attended, she did not see engineer, will chase stoves
Show
Claire Folland
added a comment - rang mrs sprague to see if engineer attended, she did not see engineer, will chase stoves
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 15/Jun/11 | 16/Jun/11 |
rang stoves to find out why the engineer did not turn up, they advised engineer will be on site today, rang mrs sprague to advise
Show
Claire Folland
added a comment - rang stoves to find out why the engineer did not turn up, they advised engineer will be on site today, rang mrs sprague to advise
rang mrs sprague, engineer has managed to fix grill, she is happy
Show
Claire Folland
added a comment - rang mrs sprague, engineer has managed to fix grill, she is happy
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48183 ] | Copy of Surfbay [ 57296 ] |
| Workflow | Copy of Surfbay [ 57296 ] | Surfbay [ 64611 ] |
| Workflow | Surfbay [ 64611 ] | Copy of Surfbay [ 72964 ] |
| Workflow | Copy of Surfbay [ 72964 ] | Surfbay [ 75877 ] |
| Workflow | Surfbay [ 75877 ] | Manufacturers ver 2.0 [ 98230 ] |
| Workflow | Manufacturers ver 2.0 [ 98230 ] | Manufacturers ver 2.1 [ 132486 ] |
| Workflow | Manufacturers ver 2.1 [ 132486 ] | Manufacturers ver 2.2 [ 149874 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 45s | 1 | Claire Folland | 09/Jun/11 2:20 PM | |||||
|
19h 2m | 1 | Claire Folland | 10/Jun/11 9:22 AM | |||||
|
2s | 1 | Claire Folland | 10/Jun/11 9:22 AM | |||||
|
5s | 1 | Claire Folland | 10/Jun/11 9:22 AM | |||||
|
1s | 1 | Claire Folland | 10/Jun/11 9:22 AM | |||||
|
4s | 1 | Claire Folland | 10/Jun/11 9:22 AM | |||||
|
6d 37m | 1 | Claire Folland | 16/Jun/11 10:00 AM | |||||
|
4h 33m | 1 | Claire Folland | 16/Jun/11 2:34 PM | |||||
|
2s | 1 | Claire Folland | 16/Jun/11 2:34 PM |
