Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:DIAM01
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Park:Diamond Meadow Farm
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Postcode:TA8 2RL
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Responsibility:Manufacturer Attending
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Plot:32
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Serial:WT0298/001
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Model:Boston
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Size:40x20
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ID Number:280859
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Appliances (2 Weeks) [ 5 ] | Furniture & Fittings (8 Weeks) [ 1 ] |
| Summary | CLONE - Gap at top of oven door which allows the heat out | Boiler cupboard door has warped |
| Due Date | 2011-07-21 00:00:00.0 | 2011-09-01 00:00:00.0 |
| Priority | High [ 23 ] | Normal [ 21 ] |
| Description |
Belling GG720LP Model 44448433 serial 01224113 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 280859 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 01/Aug/11 10:16 AM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 1/Aug/11 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 1/Aug/11 | 8/Aug/11 |
| Work Scheduled | 8/Aug/11 | 29/Aug/11 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 29/Aug/11 | 12/Sep/11 |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48460 ] | Copy of Surfbay [ 57049 ] |
| Workflow | Copy of Surfbay [ 57049 ] | Surfbay [ 64355 ] |
| Workflow | Surfbay [ 64355 ] | Copy of Surfbay [ 72583 ] |
| Workflow | Copy of Surfbay [ 72583 ] | Surfbay [ 75560 ] |
| Workflow | Surfbay [ 75560 ] | Manufacturers ver 2.0 [ 97942 ] |
| Workflow | Manufacturers ver 2.0 [ 97942 ] | Manufacturers ver 2.1 [ 134139 ] |
| Workflow | Manufacturers ver 2.1 [ 134139 ] | Manufacturers ver 2.2 [ 151511 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
10m 57s | 1 | Claire Folland | 07/Jul/11 11:50 AM | |||||
|
1h 25m | 1 | Claire Folland | 07/Jul/11 1:15 PM | |||||
|
6d 21h | 1 | Claire Folland | 14/Jul/11 10:16 AM | |||||
|
5s | 1 | Claire Folland | 14/Jul/11 10:16 AM | |||||
|
1s | 1 | Claire Folland | 14/Jul/11 10:16 AM | |||||
|
5s | 1 | Claire Folland | 14/Jul/11 10:16 AM | |||||
|
20d 2h 34m | 1 | Claire Folland | 03/Aug/11 12:51 PM | |||||
|
23d 3h 58m | 2 | Claire Folland | 26/Aug/11 4:50 PM | |||||
|
20d 17h 57m | 1 | Claire Folland | 16/Sep/11 10:47 AM | |||||
|
2s | 1 | Claire Folland | 16/Sep/11 10:48 AM |