Willerby
  1. Willerby
  2. WILL-2613

Window in main bedroom does not fit properly

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          DIAM01
        • Park:
          Diamond Farm
        • Postcode:
          TA8 2RL
        • Responsibility:
          Manufacturer Attending
        • Plot:
          26
        • Serial:
          WT0736/001
        • Model:
          Boston
        • Size:
          40x20
        • ID Number:
          281562
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:
        1. screenshot-1.jpg
          208 kB
        2. screenshot-2.jpg
          195 kB
        3. screenshot-3.jpg
          196 kB

          Activity

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          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
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          Claire Folland added a comment -
          submitted into willerby
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          Claire Folland added a comment - submitted into willerby
          Claire Folland made changes -
          ID Number 281562
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Parts in 01/Aug/11 10:30 AM
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Work Scheduled 1/Aug/11
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
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          Claire Folland added a comment -
          willerby attending wc 1-8-11
          Show
          Claire Folland added a comment - willerby attending wc 1-8-11
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 1/Aug/11 8/Aug/11
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          Claire Folland added a comment -
          willerby have changed schedule date, now attending wc 8-8-11
          Show
          Claire Folland added a comment - willerby have changed schedule date, now attending wc 8-8-11
          Claire Folland made changes -
          Work Scheduled 8/Aug/11 29/Aug/11
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
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          Permalink
          Claire Folland added a comment -
          willerby now attending wc 29-8-11
          Show
          Claire Folland added a comment - willerby now attending wc 29-8-11
          Hide
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          Claire Folland added a comment -
          willerby have changed schedule date now attending wc 5-9-11
          Show
          Claire Folland added a comment - willerby have changed schedule date now attending wc 5-9-11
          Claire Folland made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 29/Aug/11 5/Sep/11
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] High [ 23 ]
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          Claire Folland added a comment -
          still scheduled in for wc 5-9-11
          Show
          Claire Folland added a comment - still scheduled in for wc 5-9-11
          Claire Folland made changes -
          Work Scheduled 5/Sep/11 12/Sep/11
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
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          Claire Folland added a comment -
          willerby are now attending wc 12-9-11
          Show
          Claire Folland added a comment - willerby are now attending wc 12-9-11
          Adrienne Barwell (Inactive) made changes -
          Priority High [ 23 ] Critical [ 24 ]
          Claire Folland made changes -
          Work Scheduled 12/Sep/11 26/Sep/11
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
          Hide
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          Claire Folland added a comment -
          willerby have changed schedule date, now attending wc 26-9-11
          Show
          Claire Folland added a comment - willerby have changed schedule date, now attending wc 26-9-11
          Claire Folland made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
          Work Scheduled 26/Sep/11 24/Oct/11
          Hide
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          Claire Folland added a comment -
          willerby have changed schedule date, now attending 24-10-11
          Show
          Claire Folland added a comment - willerby have changed schedule date, now attending 24-10-11
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.jpg [ 18716 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.jpg [ 18720 ]
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          Adrienne Barwell (Inactive) added a comment -
          Chased Claire Bailey for an update
          Show
          Adrienne Barwell (Inactive) added a comment - Chased Claire Bailey for an update
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          Adrienne Barwell (Inactive) added a comment -
          Claire advises that their engineer will attend w/c 24/10/11
          Show
          Adrienne Barwell (Inactive) added a comment - Claire advises that their engineer will attend w/c 24/10/11
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.jpg [ 18954 ]
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          Claire Folland added a comment -
          complete by willerby 27-10-11
          Show
          Claire Folland added a comment - complete by willerby 27-10-11
          Claire Folland made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 48530 ] Copy of Surfbay [ 57445 ]
          Mark Lock (Inactive) made changes -
          Workflow Copy of Surfbay [ 57445 ] Surfbay [ 64760 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 64760 ] Copy of Surfbay [ 73067 ]
          Mark Lock (Inactive) made changes -
          Workflow Copy of Surfbay [ 73067 ] Surfbay [ 75955 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 75955 ] Manufacturers ver 2.0 [ 98331 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.0 [ 98331 ] Manufacturers ver 2.1 [ 134541 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.1 [ 134541 ] Manufacturers ver 2.2 [ 151809 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 56s 1 Claire Folland 15/Jul/11 11:08 AM
          Submitted Submitted Acknowledged Acknowledged
          		9m 13s 1 Claire Folland 15/Jul/11 11:17 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2d 23h 12m 1 Claire Folland 18/Jul/11 10:30 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		5s 1 Claire Folland 18/Jul/11 10:30 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1s 1 Claire Folland 18/Jul/11 10:30 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		5s 1 Claire Folland 18/Jul/11 10:30 AM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		21d 3h 25m 1 Claire Folland 08/Aug/11 1:56 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		51d 23h 55m 5 Claire Folland 29/Sep/11 1:51 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Resolved Resolved
          		31d 21h 59m 1 Claire Folland 31/Oct/11 10:51 AM
          Resolved Resolved Complete Complete
          		2s 1 Claire Folland 31/Oct/11 10:51 AM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: