Details
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Type:
Missing items (4 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:PEBB01
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Park:Pebblebank
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Postcode:DT4 9HF
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Responsibility:Manufacturer Attending
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Plot:14
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Serial:wb5172/004
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Model:Westmorland
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Size:35x12
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ID Number:283160
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Status Colour:
Complete
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Order No:AS7403/5035
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Main door catching on the bottom of the frame | hinge cap missing on main door |
| Issue Type | Doors windows & Shower Doors (4 Weeks) [ 4 ] | Missing items (4 weeks) [ 16 ] |
| Attachment | P1000008.JPG [ 17706 ] |
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Claire Folland
added a comment -
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submitted into willerby
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Claire Folland
added a comment - submitted into willerby
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | 283160 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
rang Emma at willerby to see if she had any idea of when an engineer will be attending as the park are chasing me, she looked on the system and it still has not been scheduled in yet, she will speak to claire Bailey and will call me back
Show
Claire Folland
added a comment - rang Emma at willerby to see if she had any idea of when an engineer will be attending as the park are chasing me, she looked on the system and it still has not been scheduled in yet, she will speak to claire Bailey and will call me back
emma called to advise she has managed to get this scheduled in for next week ( wc 12-9-11)
Show
Claire Folland
added a comment - emma called to advise she has managed to get this scheduled in for next week ( wc 12-9-11)
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts in | 09/Sep/11 1:11 PM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 12/Sep/11 |
| Priority | Normal [ 21 ] | High [ 23 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Work Scheduled | 12/Sep/11 |
| Order No | AS7403/5035 |
| Status | Reopened [ 4 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Ordered from Arleigh
Show
Claire Folland
added a comment - Ordered from Arleigh
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 09/Sep/11 1:11 PM | 10/Oct/11 1:11 PM |
| Resolution | Completed [ 1 ] | |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48998 ] | Copy of Surfbay [ 57479 ] |
| Workflow | Copy of Surfbay [ 57479 ] | Surfbay [ 64792 ] |
| Workflow | Surfbay [ 64792 ] | Copy of Surfbay [ 73116 ] |
| Workflow | Copy of Surfbay [ 73116 ] | Surfbay [ 75994 ] |
| Workflow | Surfbay [ 75994 ] | Manufacturers ver 2.0 [ 98367 ] |
| Workflow | Manufacturers ver 2.0 [ 98367 ] | Manufacturers ver 2.1 [ 134604 ] |
| Workflow | Manufacturers ver 2.1 [ 134604 ] | Manufacturers ver 2.2 [ 151872 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 23h 12m | 1 | Claire Folland | 03/Aug/11 10:17 AM | |||||
|
33m 6s | 1 | Claire Folland | 03/Aug/11 10:50 AM | |||||
|
1s | 1 | Claire Folland | 09/Sep/11 1:11 PM | |||||
|
5s | 1 | Claire Folland | 09/Sep/11 1:11 PM | |||||
|
27d 22h 27m | 1 | Claire Folland | 07/Oct/11 11:39 AM | |||||
|
3s | 1 | Claire Folland | 07/Oct/11 11:39 AM | |||||
|
1h 9m | 1 | Claire Folland | 07/Oct/11 12:48 PM | |||||
|
37d 2h 21m | 2 | Claire Folland | 07/Oct/11 12:49 PM | |||||
|
2d 21h | 2 | Claire Folland | 10/Oct/11 9:49 AM | |||||
|
1d 1h 29m | 1 | Claire Folland | 11/Oct/11 11:18 AM | |||||
|
31d 4h 28m | 1 | Claire Folland | 11/Nov/11 2:47 PM |
