Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      PEBB01
    • Park:
      Pebblebank Holiday Park
    • Postcode:
      DT4 9HF
    • Responsibility:
      Undecided
    • Serial:
      wb5185/010
    • Model:
      Winchester
    • Size:
      38x12
    • ID Number:
      284113
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:
    1. Image013(1)(2).JPG
      743 kB
    2. Image014(4).JPG
      784 kB
    3. Image016(4).JPG
      745 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      submitted into willerby
      Show
      Claire Folland added a comment - submitted into willerby
      Claire Folland made changes -
      ID Number 284113
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 05/Sep/11 2:45 PM
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 5/Sep/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Claire Folland added a comment -
      willerby attending wc 5-9-11
      Show
      Claire Folland added a comment - willerby attending wc 5-9-11
      Hide
      Claire Folland added a comment -
      willerby have taken schedule date out again, no new date yet
      Show
      Claire Folland added a comment - willerby have taken schedule date out again, no new date yet
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Reopened [ 4 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Work Scheduled 5/Sep/11
      Hide
      Claire Folland added a comment -
      rang Emma at willerby to see if she had any idea of when an engineer will be attending as the park are chasing me, she looked on the system and it still has not been scheduled in yet, she will speak to claire Bailey and will call me back
      Show
      Claire Folland added a comment - rang Emma at willerby to see if she had any idea of when an engineer will be attending as the park are chasing me, she looked on the system and it still has not been scheduled in yet, she will speak to claire Bailey and will call me back
      Hide
      Claire Folland added a comment -
      emma called to advise she has managed to get this scheduled in for next week
      Show
      Claire Folland added a comment - emma called to advise she has managed to get this scheduled in for next week
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Parts in 05/Sep/11 2:45 PM 09/Sep/11 2:45 PM
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 12/Sep/11
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 12/Sep/11 3/Oct/11
      Hide
      Claire Folland added a comment -
      willerby now attending wc 3-10-11
      Show
      Claire Folland added a comment - willerby now attending wc 3-10-11
      Claire Folland made changes -
      Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 3/Oct/11 26/Sep/11
      Hide
      Claire Folland added a comment -
      willerby attending wc 26-9-11
      Show
      Claire Folland added a comment - willerby attending wc 26-9-11
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Claire Folland made changes -
      Status Engineer Visit Rescheduled [ 10010 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 26/Sep/11 31/Oct/11
      Hide
      Claire Folland added a comment -
      willerby have changed schedule date, now attending wc 31-10-11
      Show
      Claire Folland added a comment - willerby have changed schedule date, now attending wc 31-10-11
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Advised Claire that the site will be shutting on Friday for the winter, and after that Willerby will have to make an appointment with the site to get in.
      Show
      Adrienne Barwell (Inactive) added a comment - Advised Claire that the site will be shutting on Friday for the winter, and after that Willerby will have to make an appointment with the site to get in.
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Hide
      Claire Folland added a comment -
      complete by willerby 17-10-11
      Show
      Claire Folland added a comment - complete by willerby 17-10-11
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Engineer Visit Rescheduled [ 10010 ] Resolved [ 5 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 49180 ] Copy of Surfbay [ 57506 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57506 ] Surfbay [ 64821 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64821 ] Copy of Surfbay [ 73143 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 73143 ] Surfbay [ 76014 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 76014 ] Manufacturers ver 2.0 [ 98413 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98413 ] Manufacturers ver 2.1 [ 134631 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 134631 ] Manufacturers ver 2.2 [ 151893 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      36m 20s 1 Claire Folland 16/Aug/11 11:44 AM
      Submitted Submitted Acknowledged Acknowledged
      18m 22s 1 Claire Folland 16/Aug/11 12:02 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      11d 22h 59m 1 Claire Folland 05/Sep/11 1:45 PM
      Resolved Resolved Reopened Reopened
      3s 1 Claire Folland 05/Sep/11 1:45 PM
      Reopened Reopened Acknowledged Acknowledged
      4s 1 Claire Folland 05/Sep/11 1:45 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      12d 2h 21m 2 Claire Folland 09/Sep/11 1:24 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      19s 2 Claire Folland 09/Sep/11 1:24 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      3s 2 Claire Folland 09/Sep/11 1:24 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      10s 2 Claire Folland 09/Sep/11 1:24 PM
      Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      6d 22h 38m 1 Claire Folland 16/Sep/11 12:03 PM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      17d 21h 56m 2 Claire Folland 04/Oct/11 9:59 AM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Resolved Resolved
      27d 5h 51m 1 Claire Folland 31/Oct/11 2:51 PM
      Resolved Resolved Complete Complete
      2s 1 Claire Folland 31/Oct/11 2:51 PM

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: