Willerby
  1. Willerby
  2. WILL-2743

cupboard door next to fridge hits the fridge door when opened

    Details

    • Type: Small Fittings (8 Weeks) Small Fittings (8 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      TREW05
    • Park:
      Trewiston Farm Caravan Park
    • Postcode:
      PL27 6PX
    • Responsibility:
      Manufacturer Attending
    • Serial:
      wb4301/010
    • Model:
      Granada
    • Size:
      38x12
    • ID Number:
      296844
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined
    • SLA Status:
    1. screenshot-1.jpg
      144 kB
    2. screenshot-2.jpg
      172 kB
    3. screenshot-3.jpg
      171 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - Wooden fridge door has dropped on top hinge cupboard door next to fridge hits the fridge door when opened
      Hide
      Claire Folland added a comment -
      willerby system does not recognise the serial number, spoke to ellie at Willerby, she thinks its because the van was purchased from a show, she will try and sort it with IT
      Show
      Claire Folland added a comment - willerby system does not recognise the serial number, spoke to ellie at Willerby, she thinks its because the van was purchased from a show, she will try and sort it with IT
      Hide
      Claire Folland added a comment -
      sent email to Ellie
      Show
      Claire Folland added a comment - sent email to Ellie
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Gemma from willerby called to advise she now wants this logged onto the online system
      Show
      Claire Folland added a comment - Gemma from willerby called to advise she now wants this logged onto the online system
      Hide
      Claire Folland added a comment -
      submitted again
      Show
      Claire Folland added a comment - submitted again
      Claire Folland made changes -
      ID Number 288561
      Claire Folland made changes -
      Attachment screenshot-1.jpg [ 19191 ]
      Hide
      Claire Folland added a comment -
      willerby have rejected this as van out of warranty, advised i had trouble reporting this as the willerby system would not recognise the serial number, ellie has asked if the park could adjust the doors, emailed back to advise the park will not touch this as they feel it is a warranty issue
      Show
      Claire Folland added a comment - willerby have rejected this as van out of warranty, advised i had trouble reporting this as the willerby system would not recognise the serial number, ellie has asked if the park could adjust the doors, emailed back to advise the park will not touch this as they feel it is a warranty issue
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] High [ 23 ]
      Hide
      Claire Folland added a comment -
      Ellie has advised she needs this re-logged again
      Show
      Claire Folland added a comment - Ellie has advised she needs this re-logged again
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Reopened [ 4 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      ID Number 288561 296844
      Claire Folland made changes -
      Status Reopened [ 4 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Priority High [ 23 ] Critical [ 24 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 49514 ] Copy of Surfbay [ 57571 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 57571 ] Surfbay [ 64885 ]
      Hide
      Claire Folland added a comment -
      no schedule date
      Show
      Claire Folland added a comment - no schedule date
      Claire Folland made changes -
      Attachment screenshot-2.jpg [ 20774 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Parts in 09/Jan/12 2:40 PM
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Work Scheduled 9/Jan/12
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Hide
      Claire Folland added a comment -
      willerby attending wc 9-1-12
      Show
      Claire Folland added a comment - willerby attending wc 9-1-12
      Claire Folland made changes -
      Attachment screenshot-3.jpg [ 20912 ]
      Hide
      Claire Folland added a comment -
      complete by willerby 10-1-12
      Show
      Claire Folland added a comment - complete by willerby 10-1-12
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 64885 ] Copy of Surfbay [ 73261 ]
      Mark Lock (Inactive) made changes -
      Workflow Copy of Surfbay [ 73261 ] Surfbay [ 76338 ]
      Mark Lock (Inactive) made changes -
      Workflow Surfbay [ 76338 ] Manufacturers ver 2.0 [ 98697 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.0 [ 98697 ] Manufacturers ver 2.1 [ 134933 ]
      Adrienne Barwell (Inactive) made changes -
      Workflow Manufacturers ver 2.1 [ 134933 ] Manufacturers ver 2.2 [ 152165 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1d 2h 13m 1 Claire Folland 16/Sep/11 1:49 PM
      Submitted Submitted Acknowledged Acknowledged
      10d 21h 36m 1 Claire Folland 27/Sep/11 11:25 AM
      Acknowledged Acknowledged Resolved Resolved
      45d 4h 7m 1 Claire Folland 11/Nov/11 2:32 PM
      Resolved Resolved Reopened Reopened
      2s 1 Claire Folland 11/Nov/11 2:32 PM
      Reopened Reopened Acknowledged Acknowledged
      2d 21h 16m 1 Claire Folland 14/Nov/11 11:49 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      50d 2h 50m 1 Claire Folland 03/Jan/12 2:39 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      5s 1 Claire Folland 03/Jan/12 2:40 PM
      Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
      1s 1 Claire Folland 03/Jan/12 2:40 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      4s 1 Claire Folland 03/Jan/12 2:40 PM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      6d 21h 20m 1 Claire Folland 10/Jan/12 12:00 PM
      Resolved Resolved Complete Complete
      2s 1 Claire Folland 10/Jan/12 12:00 PM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: