Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:HUNT03
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Park:Hawkchurch country park
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Postcode:EX13 5UL
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Responsibility:Goodwill
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Plot:HC203
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Serial:wb4942/004
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Model:Westmorland
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Size:35x12
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ID Number:290086
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Status Colour:
Complete
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Order No:AS7740/5035
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Park_Company:Not defined
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SLA Status:
Activity
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Adrienne Barwell (Inactive)
added a comment -
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Willerby advise that this unit was out of warranty in March
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Adrienne Barwell (Inactive)
added a comment - Willerby advise that this unit was out of warranty in March
This unit is only just being sold to the end user, I have asked Park to provide contact details to pass on to Willerby. I have explained that they will not honour this warranty because the site have used the unit as a demo, however, we will supply a replacment table as a gesture of goodwill.
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Adrienne Barwell (Inactive)
added a comment - This unit is only just being sold to the end user, I have asked Park to provide contact details to pass on to Willerby. I have explained that they will not honour this warranty because the site have used the unit as a demo, however, we will supply a replacment table as a gesture of goodwill.
Submitted to Willerby
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Adrienne Barwell (Inactive)
added a comment - Submitted to Willerby
due into willerby wc 14-11-11
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Claire Folland
added a comment - due into willerby wc 14-11-11
Gemma called and advised that this dining table was despatched on 21-11-11 with Phil the driver - Claire is not in today but I have e-mailed her and asked her to look into this.
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Linda Trunkfield (Inactive)
added a comment - Gemma called and advised that this dining table was despatched on 21-11-11 with Phil the driver - Claire is not in today but I have e-mailed her and asked her to look into this.
emailed Gemma back to advise we have not had the replacement
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Claire Folland
added a comment - emailed Gemma back to advise we have not had the replacement
Gemma has agreed to re-order table as they can not find the replacement at factory
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Claire Folland
added a comment - - edited Gemma has agreed to re-order table as they can not find the replacement at factory
received replacement table top
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Claire Folland
added a comment - received replacement table top
<p>Keith did not realise that there were two tables, so he thought he had to repair the unit</p>
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Adrienne Barwell (Inactive)
added a comment - <p>Keith did not realise that there were two tables, so he thought he had to repair the unit</p>
comp by Keith
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Adrienne Barwell (Inactive)
added a comment - comp by Keith